Park Circus Kolkata West Bengal Customer support representative Jobs – 46 Open Jobs Today

Trainer – eCommerce – Howrah
Fusion CX —Howrah, West Bengal
- Customer service
- Microsoft Office
- Bachelor's degree
Services Project IAPAC
Continental —Kolkata, West Bengal
- Online application
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply

Related jobs to explore

Based on your search for customer support representative

Junior Executive - Customer Care(Hindi)
Durafit —Jagatdal, West Bengal
Possessing excellent product knowledge to enhance customer support. Managing a team of representatives offering customer support.
Sales Team Leader
Career bloom —Salt Lake, Kolkata, West Bengal
*Experience:* 3 to 5 years of proven sales experience, including prior leadership or mentoring roles. *Deal Support:* Assist representatives in closing tough…
₹25,000 - ₹30,000 a month
Quick apply
5d

I want to receive the latest job alerts for customer support representative in park circus kolkata west bengal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near park circus kolkata west bengal

Customer Care Specialist jobs in Kolkata, West Bengal

It Trainer jobs in Ahmedabad, Gujarat

English Trainer jobs in Delhi, Delhi

Ielts Trainer jobs in Ludhiana, Punjab

Graphics Multimedia Faculty, Trainer jobs in Kolkata, West Bengal

Digital Marketing Trainer jobs in Thane, Maharashtra

Aptitude Trainer jobs in Tamil Nadu

Ielts Trainer jobs in Ahmedabad, Gujarat

Customer Care Specialist jobs in Dehradun, Uttarakhand

Customer Care Specialist jobs in Hsr Layout, Bengaluru, Karnataka

Customer Care Specialist jobs in Remote

Swiggy, Customer Service jobs in Mohali, Punjab

Customer Support, Zomato jobs in Dehradun, Uttarakhand

Customer Support Non Voice jobs in Bengaluru, Karnataka

Customer Support, Zomato jobs in Tamil Nadu

Customer Care Specialist jobs in Uttar Pradesh

Trainer – eCommerce – Howrah

Fusion CX -
Howrah, West Bengal

Apply Now

Job details

Qualifications

Customer service
Microsoft Office
Bachelor's degree

Full job description

If you are seeking a trainer job in Howrah to make your place in the customer service industry, step into this role and build a rewarding career at Fusion CX! Join us as a trainer for a renowned eCommerce process in Howrah. If you have an innate passion for training and developing talents, this job vacancy in Howrah is your chance to shine and build a career in a global company transforming customer experience. Here, your expertise will help empower Customer Service Representatives (CSRs) to deliver an outstanding customer experience. Dive into the exciting world of trainer jobs in Howrah and make a difference every day!

Job Description

Here are the key responsibilities of the eCommerce trainer in Howrah:

Conduct comprehensive training programs from start to finish for new and existing CSRs.
Deliver engaging classroom and blended training sessions that add value to learners.
Conduct refresher training sessions to enhance the CORE skills of the Customer Service CSRs on the operations floor.
Design and prepare training materials that effectively convey key concepts.
Generate insightful training reports to monitor progress and areas for improvement.
Train new CSRs in essential Customer Service Skills, Process Knowledge, Product Knowledge, etc (CORE Training).
Respond to and resolve operational issues as they arise during interactions with Operations.
Conduct regular meetings with various lines of business (LOBs) to foster open communication and devise an action plan to address any issues or concerns raised during interactions.
Provide necessary floor support as per process requirements.
Coordinate with LOBs for training needs assessments (TNA) and manage feedback sessions.
Ensure Bottom Quartile Management (BQM) and nesting compliance as a trainer in Howrah.

Job Requirements

Here are the required qualities and attributes of an eCommerce process trainer in Howrah:

Graduated in any field.
Minimum 1-2 years of documented experience in telecom processes or the BPO industry.
Willingness to work in 24/7 shifts and six days a week.
Flexibility to accommodate varying schedules and shifts.
Excellent written, oral, and presentation skills.
Proficient in MS Office applications.

Why Join Fusion CX:

At Fusion CX, your growth is our priority. Explore trainer jobs in Howrah and other diverse opportunities offered by Fusion CX to be part of a transformative journey that elevates customer experiences and your career. Join a collaborative and innovative environment as an eCommerce trainer in Howrah, where you will receive extensive training and opportunities for career advancement. If you are seeking a trainer job in Howrah and want to make an impactful difference, apply today and be part of a team revolutionizing CX!

Apply Now

Refine Your Search

customer support representative jobs in park circus kolkata west bengal

Trainer – eCommerce – Howrah

Services Project IAPAC

Associate - Customer Care - Non - Voice 5A

Related jobs to explore

I want to receive the latest job alerts for customer support representative in park circus kolkata west bengal

Explore jobs in more locations

Job Description

Job Requirements

Why Join Fusion CX:

Jobseeker tools

Employer Tools

Browse

Stay Connected