Tangra Kolkata West Bengal Customer relations Jobs – 110 Open Jobs Today

Guest Service Associate - Front Office
AccorHotel —Kolkata, West Bengal
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Flexible schedule
Quick apply
Sales & Marketing Executive
Evergreen Solar —Barakpur, West Bengal
- ₹8,000 - ₹15,000 a month
- Full-time
- Marketing
- Microsoft Office
- Bachelor's degree
- Health insurance
Quick apply
MT-R2R
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Relationship Manager
Emversity —Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Health insurance
- Flexible schedule
Quick apply
Sr. Developer - Enterprise Application ServiceNow N 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
Duty Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Provider Network & Hospital Empanelment
Link-K Insurance TPA Private Limited —Kolkata, West Bengal
- ₹20,000 - ₹30,000 a month
- Email
- Microsoft Word
- English
- Microsoft Office
- Cell phone reimbursement
- Paid sick time
Quick apply
2d
Area Sales Manager & Sales Executive
Auto Pickup Petro Chem —Kolkata, West Bengal
- CRM software
- Sales
- Microsoft Office
Vice President - Marketing
Sundew —Kolkata, West Bengal
- Full-time
- Master's degree
- Business Administration
- MBA
8d
Sales Representative
Kokuyo Camlin —Kolkata, West Bengal
Project Control Specialist II
Worley —Kolkata, West Bengal
- English
- Microsoft Office
- Analysis skills
IN_Senior Associate_ Project Management_ IGT-Social_ Advisory_ Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Doctoral degree
- Research
- Master's degree
Assistant Manager Sales
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- Sales
- No experience needed
2d
Director-Guest Services
AccorHotel —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Area Sales Manager - Chennai
Beckman Coulter Diagnostics —Kolkata, West Bengal
- Full-time
- Remote
- Microsoft Excel
- B.Sc
- Salesforce
- Paid time off
- Work from home
Front Line Manager - F&A - I2C 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Management
- English
Quick apply
10d
Wedding Specialist
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Sales
- Bachelor's degree
- Business Administration
9d
Poultry - Key Accounts Lead
Cargill —Kolkata, West Bengal
- Bachelor's degree
Sales Executive - On-Premise
Beam Inc. —Kolkata, West Bengal
Operations Manager II
Concentrix —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Accounting
- Data entry

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Guest Service Associate - Front Office

AccorHotel -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Hospitality
Multilingual
Customer service
12th Pass
Hospitality Management
Organisational skills
Communication skills
Hotel experience
Hospitality management
Hotel management

Full job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Front Office Operation

Conduct daily briefings and ensure that all pertinent information is well received by team members
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
Review, analyze and suggest improvement of work flow and standards at the Front Desk
Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
Communicate with Front Office Manager on all matters regarding guest services & hotel operations
Ensure documentation of all guest related issues using the logbook
Sign media and supervise shift handover procedures
Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
Assist Guest Relations in greeting, rooming, and sending off guests
Inspect front of house and back of house regularly for cleanliness and orderliness
Ensure that front line staff complies with marketing techniques and maximizes sales
Check billing instructions, monitor guest credit and act upon any discrepancies
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently
Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
Conduct Night Audit Process for hotel

Qualifications

Excellent customer service skills with a friendly and professional demeanor
Strong verbal and written communication abilities
Proven problem-solving skills and ability to handle challenging situations calmly
Keen attention to detail and strong organizational skills
Proficiency in computer systems and hotel management software
Previous experience in hospitality or customer service preferred
High school diploma or equivalent required; degree in Hospitality Management a plus
Knowledge of hotel operations and front office procedures
Ability to work flexible hours, including nights, weekends, and holidays
Multilingual skills advantageous
Team-oriented mindset with a collaborative approach to work
Ability to multitask and prioritize in a fast-paced environment

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Quick apply

Refine Your Search

customer relations jobs in tangra kolkata west bengal

Guest Service Associate - Front Office

Sales & Marketing Executive

MT-R2R

Relationship Manager

Sr. Developer - Enterprise Application ServiceNow N 4B

Duty Manager

Provider Network & Hospital Empanelment

Area Sales Manager & Sales Executive

Vice President - Marketing

Sales Representative

Project Control Specialist II

IN_Senior Associate_ Project Management_ IGT-Social_ Advisory_ Kolkata

Assistant Manager Sales

Director-Guest Services

Area Sales Manager - Chennai

Front Line Manager - F&A - I2C 4B

Wedding Specialist

Poultry - Key Accounts Lead

Sales Executive - On-Premise

Operations Manager II

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