Hr Ai agentic engineer / ai developer Jobs – 72 Open Jobs Today

Sr. Engineer - IT Service Management 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Growth Performance Engineer
Cast AI —Haryana
- Remote
- AI
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Senior Scrum Master
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Health insurance
- Paid time off
Senior QA Engineer
Luxoft —Gurugram, Haryana
- English
- AWS
- APIs
4d
Lead Full Stack Developer (PHP)
Venture7 Technology Private Limited —Faridabad, Haryana
- Call employer
- Salesforce
- Windows
- Databases
Dot Net Architect
Venture7 Technology Private Limited —Faridabad, Haryana
- Call employer
- Azure
- Software troubleshooting
- Salesforce
Senior Product Manager
MongoDB —Gurugram, Haryana
- Azure
- AWS
- Product management
Sr. Analyst - Data Governance and Quality 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
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Software Development Engineer - Software Development Engineering N 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
1d
Lead Data Engineer - Data Engineering 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
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Senior Backend (AI / Machine Learning) Engineer
Afternow —Haryana
- ₹3,000 - ₹4,000 a month
- Full-time
- Remote
- Spanish
- English
- Java
- Flexible schedule
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Engineer - Application Support S 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Access
- Computer Science
- Software troubleshooting
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Data Architect - Data Engineering 4D
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
2h
Hybris Software Engineer- II
Trek Bicycle Corp (India) —Haryana, Haryana
- Part-time
- Azure
- Java
- Master's degree
- Paid holidays
- Health insurance
Quick apply
Salesforce CPQ engineer 3
MongoDB —Gurugram, Haryana
- Azure
- Computer Science
- Salesforce
Tech Lead - DevOps 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
1d
Delivery Manager - Data Engineering 4D
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Computer Science
- PMP
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2d

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Sr. Engineer - IT Service Management 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
Define, design, transition and continually improve the IT Service Management lifecycle, including: processes, roles, metrics, Key Performance Indicators (KPIs),…
Quick apply
Growth Performance Engineer
Cast AI —Haryana
Equipment budget to ensure you have everything you need. Learning budget for professional and personal development - including access to international…
Quick apply

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Sr. Engineer - IT Service Management 4B

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

Economics
ITIL Certification
IT service management
English
Master's degree
Bachelor's degree
IT support
MA
ServiceNow
Agile
Design thinking
Business Administration
Leadership
BA

Full job description

Sr. Engineer - IT Service Management

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Define, design, transition and continually improve the IT Service Management lifecycle, including: processes, roles, metrics, Key Performance Indicators (KPIs), tools • Provide guidance to the development processes and procedures, ensuring integration across a best practice framework ITIL v3 (2011) lifecycle • Implement the vision for continuous improvement of services with an emphasis on proactive planning, promoting a consumer focused support culture, and improving the accountability of delivering effective and efficient services • Ensure the capability of services being managed matures as per agreed KPIs or desired customer level • Support the design services to meet IT Service Level Agreements (SLAs) and Operating Level Agreements (OLAs) • Oversee the documentation and communication of the processes, policies, and procedures for obtaining the correct, timely and cost-effective IT support • Maintain oversight and understanding of technical advances, trends and industry best practices in IT Service Management technologies, sourcing strategies, procedures, and changing consumer needs • Provide ITSM leadership experience and coaching processes • Develop, implement, and maintain ITSM processes and procedures; • Manage and administer ITSM tools and systems; • Analyze and improve service delivery workflows to enhance efficiency; • Collaborate with cross-functional teams to address IT service issues and escalations; • Lead ITSM projects and initiatives to enhance service quality and performance; • Conduct regular assessments and audits to ensure compliance with ITIL best practices; • Provide mentorship and guidance to junior ITSM team members; • Act as a subject matter expert on ITSM best practices and technologies.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

ServiceNow Certified Application Developer - ServiceNowServiceNow

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Incident Management, Inclusion, Personal Effectiveness, Storytelling

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

IT Service Management

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

ai agentic engineer / ai developer jobs in hr

Sr. Engineer - IT Service Management 4B

Growth Performance Engineer

Senior Scrum Master

Senior QA Engineer

Lead Full Stack Developer (PHP)

Dot Net Architect

Senior Product Manager

Sr. Analyst - Data Governance and Quality 4A

Software Development Engineer - Software Development Engineering N 4A

Lead Data Engineer - Data Engineering 4C

Senior Backend (AI / Machine Learning) Engineer

Engineer - Application Support S 4A

Data Architect - Data Engineering 4D

Hybris Software Engineer- II

Salesforce CPQ engineer 3

Tech Lead - DevOps 4C

Delivery Manager - Data Engineering 4D

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