Hr Executive / assistant manager operations Jobs – 62 Open Jobs Today

Assistant Front Desk Manager
Marriott International, Inc —Sohna, Gurugram, Haryana
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Assistant Manager-Back Office-Customer Service
EXL Service —Gurugram, Haryana
- Full-time
- Management
- Bachelor's degree
- Leadership
4400294-Executives
EXL Service —Gurugram, Haryana
- Weekend availability
- English
- Research
- Bachelor's degree
Senior Associate/AM, Sea Freight-Export
DSV —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Assistant Manager - Digital Marketing & E-commerce
Groz Engineering Tools Pvt. Ltd. —Gurugram, Haryana
- ₹40,000 - ₹60,000 a month
- Full-time
- Social media management
- Bachelor's degree
- In-person
- Cell phone reimbursement
- Food provided
Quick apply
Delivery Manager - Fund Accounting (Private Markets)
Acuity Knowledge Partners —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Accounts Executive - Finance & Accounts
Luxury Cart-Premium supercars Organisation —Gurugram, Haryana
- ₹30,000 - ₹40,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Accounting
Quick apply
Senior Assistant Vice President-Business Management -Professional Services
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Management
- Salesforce
Store Assistant
Wafino Waffles —Karnal, Haryana
- ₹8,086 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- Cashiering
- Food provided
Quick apply
4399149-Senior Executive
EXL Service —Gurugram, Haryana
- Weekend availability
- Customer service
- English
- Research
4399133-Senior Executive
EXL Service —Gurugram, Haryana
- Weekend availability
- Customer service
- English
- Research
Assistant Manager - Data and App Modernization
KPMG —Gurugram, Haryana
- Full-time
- Databases
- SQL
- Banking
Sr. Team Leader, Operations
Concentrix —Gurugram, Haryana
- Full-time
- Salesforce
- English
- Bachelor's degree
16h
FCS people leader - Adverse media Screening
Barclays —Gurugram, Haryana
- Mentoring
- Communication skills
- Banking
AV Operations and Events Support Engineer
Barclays —Gurugram, Haryana
- Team management
- Communication skills
- Time management

Other jobs to consider

Find your next job by exploring related positions.

Executive Assistant/Office Manager
Techhansa Digital Connect Private Limited —Gurugram, Haryana
Coordinate with branch heads and functional leaders for updates and reports. Candidate must be willing to travel 70% and work in rotational shift.
Quick apply
Senior Executive / Assistant Manager : Supply Planning Domestic
Autoliv India —Jhajjar, Haryana
Preparation and Analysis of 15-month forecasting release to the suppliers. Our training and development programs emphasize technical competency, leadership…

I want to receive the latest job alerts for executive / assistant manager operations in hr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

executive / assistant manager operations jobs near hr

Account Executive jobs in Gurugram, Haryana

Assistant Vice President jobs in Borivali, Mumbai, Maharashtra

Psychology Assistant jobs in Mumbai, Maharashtra

Head Of School, Vice Principal, Principal jobs in Coimbatore, Tamil Nadu

Assistant Vice President jobs in Andheri West, Mumbai, Maharashtra

Assistant Vice President jobs in Gujarat

Assistant Vice President jobs in Chennai, Tamil Nadu

Assistant Professor, Physics jobs in Dehradun, Uttarakhand

Assistant Professor, Physics jobs in Kochi, Kerala

Front Desk Manager jobs in Delhi, Delhi

Hotel Front Office jobs in Chennai, Tamil Nadu

Front Desk Manager jobs in Dwarka, Delhi, Delhi

Front Desk Manager jobs in Noida, Uttar Pradesh

Manager jobs in Chennai, Tamil Nadu

Service Desk jobs in Hyderabad, Telangana

Front Office Executive jobs in Chennai, Tamil Nadu

Front Desk Manager jobs in Shillong, Meghalaya

Account Manager jobs in Pune, Maharashtra

Account Executive jobs in Koramangala, Bengaluru, Karnataka

Account Executive jobs in Jogeshwari East, Mumbai, Maharashtra

Assistant Front Desk Manager

Marriott International, Inc -
Sohna, Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Guest relations
No experience needed
Administrative experience
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26085213
Job CategoryRooms & Guest Services Operations
LocationVatika Complex, Sohna-Gurgaon, Haryana, India, 122103
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supports all day-to-day operations.

Understands employee positions well enough to perform duties in employees' absence.

Coaches, counsels and encourages employees.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Guides daily Front Desk shift operations.

Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Conducts training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

executive / assistant manager operations jobs in hr

Assistant Front Desk Manager

Assistant Manager-Back Office-Customer Service

4400294-Executives

Senior Associate/AM, Sea Freight-Export

Assistant Manager - Digital Marketing & E-commerce

Delivery Manager - Fund Accounting (Private Markets)

Accounts Executive - Finance & Accounts

Senior Assistant Vice President-Business Management -Professional Services

Store Assistant

4399149-Senior Executive

4399133-Senior Executive

Assistant Manager - Data and App Modernization

Sr. Team Leader, Operations

FCS people leader - Adverse media Screening

AV Operations and Events Support Engineer

Other jobs to consider

I want to receive the latest job alerts for executive / assistant manager operations in hr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected