Remote Customer success specialist Jobs – 45 Open Jobs Today

Solutions Architect
Firemon —Remote
- Full-time
- Remote
- Azure
- Java
- Databases
Technical Lead .net/ang/azure
3Pillar —Remote
- Full-time
- Remote
- Azure
- English
- Java
Head Engineering & Architecture
AxisMaxlife —Remote
- Remote
- Azure
- Master's degree
- AWS
Technical Support Engineer - Enterprise Support - Linux & Database
Rocket Software —Remote
- Email
- Remote
- Azure
- SQL
- AWS
Motion Graphic Designer
Sirsonite Solutions —Remote
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Work from home

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Customer Success Engineer
Trantor Software Pvt. Ltd —Remote
Uncover and drive expansion opportunities by proactively educating customers on new features, product releases, and customer/business innovative use cases.
₹25,00,000 - ₹30,00,000 a year
Quick apply
12d
Sr. Sales Associate(2-5 yrs)
danamojo.org —Remote
Address client queries, provide solutions, and ensure client satisfaction in making a successful sale. Collaborate with cross-functional teams to ensure…
₹30,000 - ₹40,000 a month
Quick apply

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Solutions Architect

Firemon -
Remote

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Job details

Full-time

Qualifications

FTP
Azure
Incident management
Enterprise Software
Business analysis
Configuration management
Java
Databases
AWS
C++
Math
C
Bachelor's degree
SSL
Perl
REST
LDAP
APIs
ServiceNow
Web services
Problem management
JDBC
Communication skills
Python
SDLC

Full job description

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected]

The Solutions Architect plays a critical role within the FireMon Customer Experience team, helping to assess business opportunities and shape strategies to address technical challenges. This role collaborates closely with security architects, infrastructure specialists, and engineering teams within customer organizations to design impactful, results-driven solutions. You will support both Pre-Sale (Buyer’s Journey) and Post-Sale (Customer Journey) phases. Your technical expertise, strategic insights, and in-depth product knowledge will empower customers to make informed decisions and achieve success in their projects.

Applicants for this role should understand that US timezone coverage will be needed.

Responsibilities

Contribute to the process improvement and implementation methodology focused on prescriptively and proactively getting a customer to value as quickly as possible.
Provide thought leadership related to API integration as the right approach for the management and delivery of Automation and Workflow for our customers.
Account for the decisions you propose and be an expert in the implementation of proposed solutions.
Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses to align technology solutions with business initiatives.
Partner with users to define and analyze problems and align the most appropriate technical, application or configuration solutions.
Help develop, document, and manage the requirements gathering process and provide detailed design and business processes to support the requirements throughout the project life cycle up to and through change control.
Review system test plans and system test applications to ensure successful test cycles.
Partner with the end-user to select or create appropriate scenarios to test implemented solutions to determine whether the solution meets shared requirements.
Serve as a functional and technical resource for the project team and establish Level of Effort (LOE) and duration estimates for projects.
Build architecture best practices.

Required Skills and Experience

Bachelor's degree in the field of Science, Technology, Engineering, Math, or equivalent practical experience.
Five or more years of business analysis and consulting experience – to or within large corporations, relating to enterprise software implementation and change management.
Five or more years of experience designing and implementing client-facing solutions.
Strong problem solving and critical thinking skills
Strong verbal and written communication skills

Preferred Skills and Experience

Experience with the technologies relevant to the ServiceNow integration solutions, including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS
Familiarity with multiple languages, including C++, Java, Python Perl, or another programming language
Experience implementing solutions using API Management Platforms
Experience in technology architecture and implementation on the ServiceNow platform
Communicate solution recommendations and influence decision-makers
Startup mentality with responsibilities for partner management
Demonstrate experience across all phases of the SDLC and Agile software development practices
Write design specifications and use appropriate charts and diagrams to illustrate your ideas
Experience with incident management, service request, problem management, change management, discovery, and configuration management databases (CMDB)
Experience designing application deployments on public (AWS, Azure) and hybrid cloud setup
Ability to collaborate and communicate effectively with people from different disciplines and varying degrees of technical experience, at all levels within the organization and with external customers

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer success specialist jobs in remote

Solutions Architect

Technical Lead .net/ang/azure

Head Engineering & Architecture

Technical Support Engineer - Enterprise Support - Linux & Database

Motion Graphic Designer

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