Banjara Hills Hyderabad Telangana Desktop support technician Jobs – 104 Open Jobs Today

IT Support Analyst, Staff
Blackbaud —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Flexible schedule
Junior System Administrator (Windows Environment)
Prosper Overseas —Hyderabad, Telangana
- ₹12,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
System Administrator
Quantum Asia Pvt Ltd —Madhapur, Hyderabad, Telangana
- Full-time
- Microsoft Access
- Microsoft Outlook
- Computer Science
Quick apply
Senior Engineer - IT Helpdesk
Clean Harbors —Hyderabad, Telangana
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
IT Systems & Network Administrator
Adtech Corp Technologies Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Computer Science
- Bachelor's degree
- Computer networking
- Paid time off
- Food provided
Quick apply
D365 TECHNICAL SUPPORT ADM
ITC WORLDWIDE —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Software troubleshooting
Quick apply
IT Support Analyst 1
RSM —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Customer service
- Windows
Technical Support Engineer
Salesforce —Hyderabad, Telangana
- Full-time
- Computer Science
- Software troubleshooting
- Salesforce
4d
Technical Support Analyst-Billing System
ORBCOMM —Hyderabad, Telangana
- Remote
- Oracle
- ERP systems
- SQL
- Health insurance
- Paid time off
Quick apply
Application Support Engineer – IT Operations
Clean Harbors —Hyderabad, Telangana
- Weekend availability
- Azure
- Software troubleshooting
- Windows
5d
IT System Administrator
Nord Anglia Education —Hyderabad, Telangana
- Azure
- Linux
IT Network/System administrator
OZONE HOSPITALS —Kothapet, Hyderabad, Telangana
- Bachelor's degree
- Diploma
Electronics Service Executive – Device Repair & Technical Support
Fortuna Impex Pvt. Ltd —Hyderabad, Telangana
- ₹14,000 - ₹24,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
- Cell phone reimbursement
Quick apply
8d
Director, Technical Support Engineering
Salesforce —Hyderabad, Telangana
- Full-time
- Computer Science
- B.Sc
- Salesforce
6d
Help Desk
Vupadhi Techno Services —Gachibowli, Hyderabad, Telangana
- Management
- Microsoft Office
- Master's degree
Senior End-User Support Engineer - Global IT & Security
BLAIZE —Hyderabad, Telangana
- Computer Science
- English
- Windows
Technical Support Engineer - Commerce Cloud
Salesforce —Hyderabad, Telangana
- Full-time
- Oracle
- Salesforce
- Java
Junior System Administrator
ITRadiant Solutions Pvt Ltd —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
IT Support Associate
ASSPL - Maharashtra —Hyderabad, Telangana
- Full-time
- Windows
- AWS
- Analysis skills
Technical Support Representative
Nova Module —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Travel

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IT Support Analyst, Staff

Blackbaud -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Knowledge management
Operating systems
Incident management
Software troubleshooting
Windows
Microsoft Office
Bachelor's degree
ITIL
IT support
ServiceNow
Mobile devices

Full job description

The IT Support Analyst within Blackbaud Corporate IT is a level 2 technical support role responsible for delivering high‑quality end user support that includes complex troubleshooting and support for company’s different endpoints. This role will work closely with the Service Desk, System Engineering, HR, Facilities, and external vendors to ensure reliable, secure, and efficient IT operations across endpoints and collaboration technologies.

What you’ll be doing: (job duties and responsibilities)

End User & Endpoint Support

Provide in‑office and in-person IT support for employees and leadership
Handle live support requests, including phone, chat, and ticketing tools
Endpoint support for desktop environments, VDI, and mobile devices
Install, configure, maintain, and troubleshoot hardware and software issues
Employee onboarding and offboarding
Support PCs, Macs, printers, scanners, peripherals, conference room AV systems, video conferencing, collaboration tools and shared workplace technologies
Perform desktop imaging, deployment, and lifecycle refresh activities
Mobile Device Management

Endpoint Management Responsibilities

Ensures compliance with Standard Operating Procedures (SOP) and Service Level Agreements (SLA)
Focus on improving user experience through proactive support and issue prevention
Create, review, and continuously improve SOPs and operational documentation
Coordinates preventive maintenance and service program for endpoint devices
Provides Service Desk escalation support
Analyzes problem trends, determines root cause, and makes recommendations to team and/or management
Conducts complex troubleshooting and root cause analysis

IT Operations & Vendor Coordination

Oversee and monitor daily IT health for India operations, ensuring minimal disruption to business
Identify recurring issues and risks impacting user productivity and address them immediately/ escalate proactively
Coordinate with vendors for repairs, replacements, and service requests

Asset & Inventory Management

Manage IT asset lifecycle including procurement support, tagging, deployment, tracking, and disposal
Maintain accurate asset and inventory records for endpoints and peripherals
Perform periodic audits and reconciliation to ensure asset compliance

Knowledge Management

Understand Knowledge Centered Solutions methodology and apply KCS to daily incident management
Create and update Knowledge Base articles based on customer incidents and changes
Contribute to process documentation and self‑service enablement

What we’ll want you to have: (job requirements and preferences)

Bachelor’s degree and 3+ years of onsite IT support/ relevant L2 support experience
In-depth Knowledge of Windows OS and MS Office suite products
Experience with Apple operating systems and Cell Phones and other mobile devices
Hands‑on experience with ServiceNow or similar ticket tracking tools
Experience supporting AV systems, printers, and workplace technology
Solid experience in ITIL service management processes, with practical knowledge and experience in the Service Transition lifecycle processes
Certifications, Licenses, Registrations: A+, Net+ recognized or equivalent preferred
Able to work in Night shifts (7:30 PM to 4:30 AM IST) / flexible hours.
Ability to meet required standards of quality, security and operability in their role.

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube

Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Apply Now

Refine Your Search

desktop support technician jobs in banjara hills hyderabad telangana

IT Support Analyst, Staff

Junior System Administrator (Windows Environment)

System Administrator

Senior Engineer - IT Helpdesk

IT Systems & Network Administrator

D365 TECHNICAL SUPPORT ADM

IT Support Analyst 1

Technical Support Engineer

Technical Support Analyst-Billing System

Application Support Engineer – IT Operations

IT System Administrator

IT Network/System administrator

Electronics Service Executive – Device Repair & Technical Support

Director, Technical Support Engineering

Help Desk

Senior End-User Support Engineer - Global IT & Security

Technical Support Engineer - Commerce Cloud

Junior System Administrator

IT Support Associate

Technical Support Representative

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