Noida Uttar Pradesh Customer support night shift Jobs – 154 Open Jobs Today

TL-Policy Servicing
Cognizant —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
5d
SME-Policy Servicing
Cognizant —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Data entry
5d
Specialist - SCM - Planning & After Sales 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Analyst - Business Data Services 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
7d
US Collections VP
Barclays —Noida, Uttar Pradesh
- Night shift
- Microsoft Office
- Analysis skills
- Bachelor's degree
Delivery Manager Operations - English & Exams
British Council —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
Front Line Manager - HRO - Recruitment Operations 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
Sr. Specialist - SCM - Planning & After Sales 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Salesforce
- English
Quick apply
Associate - Healthcare - Payors 5A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
12d
International Sales Manager
S.S. Technologies —Noida, Uttar Pradesh
- ₹40,000 - ₹85,000 a month
- Full-time
- Sales
- Marketing
- Customer service
- Food provided
- Paid sick time
Quick apply
Technical Support Trainee
ANR Software —Noida, Uttar Pradesh
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Delivery Manager - S&P - Sourcing 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
US IT Sales Executive
FDOE —Noida, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Weekend availability
- Sales
- English
- In-person
- Commuter assistance
- Cell phone reimbursement
Quick apply
Assistant Manager- Production Support
Friends Color Images —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Software troubleshooting
- AWS
- Commuter assistance
- Health insurance
7d
System Admin
Friends Color Images —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Windows
- Commuter assistance
- Health insurance
Store Manager
VETIC —Faridabad, Haryana
- ₹20,033.82 - ₹30,617.82 a month
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
Quick apply
7d
Team Leader Operations - English & Exams
British Council —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- Microsoft Excel
- Customer service
- English
Specialist - Insurance - P&C Claims 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
WFM Business Partner
TELUS Digital —Noida, Uttar Pradesh
- Night shift
- Bachelor's degree
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
12d
Sr. Associate - Workforce Management 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Windows
- Finance
Quick apply
1d

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TL-Policy Servicing

Cognizant -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time
5 days ago

Qualifications

Microsoft Office
Communication skills

Full job description

Job Summary
This role focuses on managing policy servicing activities for insurance operations while working in a hybrid night shift environment. The professional will use strong MS Office expertise to analyze servicing data create detailed reports and coordinate with stakeholders to ensure high quality service delivery. Experience in auto claims will support better resolution outcomes and operational efficiency for customers and the organization.

Responsibilities
Manage end to end policy servicing tasks by updating records and validating information to maintain accurate and compliant policy data across core systems in a night shift hybrid environment.
Coordinate with internal operations teams to resolve policy servicing queries promptly and ensure that customer commitments are met within agreed turnaround times for improved satisfaction.
Utilize advanced MS Office skills to prepare structured spreadsheets dashboards and documents that track servicing volumes errors and performance metrics for management review.
Analyze policy servicing trends using MS Office reports to identify recurring issues and recommend process refinements that enhance accuracy and reduce rework.
Prepare clear and concise policy servicing documentation and process notes to support consistent execution by team members and facilitate knowledge transfer across the function.
Collaborate with quality and compliance stakeholders to ensure that policy servicing activities follow internal guidelines regulatory expectations and audit standards.
Provide detailed case level support by reviewing inputs validating coverage details and ensuring that updates are correctly captured to minimize servicing discrepancies.
Support root cause analysis on servicing defects by examining data sets and case histories and present findings in MS Office formats that enable informed decisions.
Engage with auto claims specialists when relevant to align policy servicing actions with claim handling requirements ensuring smoother claim lifecycle and better outcomes for customers.
Monitor daily work queues and allocate own tasks effectively to meet productivity and quality goals while maintaining responsiveness in a night shift schedule.
Contribute to continuous improvement initiatives by sharing insights from servicing experiences and helping shape practical changes that benefit the organization and policyholders.
Adhere to hybrid work model expectations by maintaining reliable communication presence and documentation practices that keep stakeholders informed despite distributed work locations.
Ensure that all interactions and servicing actions uphold the company purpose of delivering dependable insurance support that positively impacts individuals communities and broader society.

Qualifications
Demonstrate strong proficiency in MS Office applications including spreadsheets presentations and documents to handle large policy data sets and create clear operational reports.
Apply solid understanding of auto claims processes when present to interpret coverage details and align policy servicing actions with downstream claims handling requirements.
Show consistent experience of six to eight years in policy servicing or related insurance support roles with exposure to structured processes and performance targets.
Exhibit ability to work effectively in a hybrid night shift environment by managing time maintaining focus and coordinating with colleagues across locations.
Display strong communication and documentation skills to explain servicing decisions and record case details in a way that is easy for others to follow.
Maintain high attention to detail and problem solving capability to identify discrepancies in policy data and resolve them using available tools and guidance.
Build familiarity with insurance products and servicing workflows to contribute meaningfully to process improvement discussions and implementation.

Certifications Required
Preferred certifications in MS Office productivity tools or insurance operations such as a recognized MS Office specialist or insurance operations credential.

Apply Now

Refine Your Search

customer support night shift jobs in noida uttar pradesh

TL-Policy Servicing

SME-Policy Servicing

Specialist - SCM - Planning & After Sales 4B

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Assistant Manager- Production Support

System Admin

Store Manager

Team Leader Operations - English & Exams

Specialist - Insurance - P&C Claims 4A

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Sr. Associate - Workforce Management 5B

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