Mira Road Mumbai Maharashtra Center head Jobs – 112 Open Jobs Today

Customer Fulfilment Team Manager
General Mills —Powai, Mumbai, Maharashtra
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- Management
- Engineering
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Senior Program Manager - General Trade Planning, Consumer Products Division
l'Oréal —Mumbai, Maharashtra
- Full-time
- Master's degree
- Travel
- MBA
Quick apply
11d
Vice President, Corporate Technology
Ares Management —Mumbai, Maharashtra
- Full-time
- Oracle
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GM - Demand Generation
Vodafone Idea —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
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4d
Business Development Manager/Key Account Manager
Galaxy Office Automation —Mumbai, Maharashtra
- Full-time
- Marketing
- Engineering
- Bachelor's degree
Technical Lead - CSM - Shift Engineer
Vertiv —Vikhroli, Mumbai, Maharashtra
- Microsoft Word
- Microsoft Excel
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Territory Sales Manager - ACVS Security Products
Johnson Controls —Mumbai, Maharashtra
- Full-time
- Engineering
- Master's degree
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Head Collaboration and International Connectivity
HSBC Global Services Limited —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Financial services
- Business Administration
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FIN_Treasury_AS
Nomura —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Associate
Nomura —Mumbai, Maharashtra
- Master's degree
- Analysis skills
- Project management
Business Development Manager - Cloud Sales
Career Path HR Solution —Mumbai, Maharashtra
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- CRM software
- Computer science
- Sales
Quick apply
Business Finance - Senior Associate
MSCI —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
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14d
Manager- Agency Sales
PHONEPE LIMITED —Mumbai, Maharashtra
- Full-time
- Health insurance
Quick apply
17h
Supply Chain Operations Assoc Manager
Accenture —Mumbai, Maharashtra
- Full-time
- Inventory management
- Bachelor's degree
Master Data Lead
CONMED —Mumbai, Maharashtra
- Full-time
- Remote
- ERP systems
- Finance
- Master's degree
Quick apply
5d
Finance Manager II
Kroll —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
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Financial Analyst
ENGIE —Mumbai, Maharashtra
- Microsoft Excel
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Assistant Manager - Mechanical Design 1
John Cockerill —Mumbai, Maharashtra
- Microsoft Powerpoint
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12d
Optical Fibre Trainer - Mumbai (Govandi)
Greysim Learning Foundation —Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- English
- Microsoft Office
- Presentation skills
Quick apply
12d
Sales and Marketing Coordinator, India
Inolex, Inc. —Mumbai, Maharashtra
- Marketing
- Computer literacy
- Microsoft Office

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Customer Fulfilment Team Manager

General Mills -
Powai, Mumbai, Maharashtra

Apply Now

Job details

Full-time
14 days ago

Qualifications

Microsoft Excel
Management
SAP
Engineering
Supply chain
Data analysis skills
Quality management
Tableau
SQL
Six Sigma
Bachelor's degree
Continuous improvement
Supply chain management
SAP Supply Chain Management
Business Administration
Root cause analysis
SAP ERP
Supply Chain Management
Communication skills

Full job description

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

OVERVIEW

As a Customer Fulfillment Team Manager, you will lead a team of 8–15 Customer Operations Specialists to deliver operational and service excellence, strengthen customer order processes, and improve supply chain efficiency. You will create a culture of belonging, coach and develop team members, and work with Customer Fulfillment, Logistics Operations, the Customer Center of Excellence, and cross-functional partners to execute customer strategies and continuously improve standard processes. The role includes daily direction setting, resource allocation, onboarding, training, issue resolution, and accountability for process performance. Based in Mumbai, this hybrid role reports to the Customer Fulfillment Head and works the 3:30 PM to 12:30 AM shift, collaborating with demand, deployment, product supply management, customer order services, replenishment teams, and regional counterparts.

KEY ACCOUNTABILITIES

Lead and manage a team of 8-15 Customer Operations Specialists, ensuring adherence to customer order process standards and delivery of customer initiatives.
Educate, coach, and motivate team members while strengthening customer operations and SAP technical capabilities.
Build a culture of belonging through individual development plans, team camaraderie, open communication, trust, and respect.
Provide guidance on order-to-cash processes, including allocations, order additions, and pricing issues, and implement improvements that enhance efficiency and accuracy.
Own onboarding and continuous training in partnership with the New Hire Training and Process Lead, including staffing coordination and training execution.
Partner with Customer Fulfillment, Logistics Operations, Warehousing, Transportation, Sales and cross-functional teams to eliminate losses, share information, and maintain standard process rigor.
Provide daily leadership and direction for customer strategies and priorities; lead the Daily Direction Setting process, including team health checks, prioritization, and resource allocation.
Lead continuous improvement, maintain standard processes and team accountability, and ensure effective communication and alignment across customer teams.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree in Engineering, Business Administration, Supply Chain Management, or a related field.
Experience: 7–10 years of related experience in supply chain management, logistics, customer operations, manufacturing, or a similar environment.
Technical Skills: Proficiency in SAP ERP and supply chain processes; strong data analysis and interpretation skills; working knowledge of tools such as Excel, SQL, or Tableau; and experience with process mapping, standardization, root cause analysis, corrective action planning, and process performance monitoring.
Soft Skills: Strong people leadership, communication, collaboration, mentoring, motivation, conflict resolution, negotiation, analytical and critical thinking, customer orientation, attention to detail, and the ability to remain calm and systematic under pressure.
People Management: Demonstrated experience leading, developing, and managing teams; conducting performance reviews and providing feedback; building inclusive team environments; resolving team dynamics; and leading cross-functional groups.

PREFERRED QUALIFICATIONS

10–12 years of related experience, particularly in supply chain planning and execution, logistics, manufacturing, or customer operations.
Advanced degree in Engineering, Business Administration, Supply Chain Management, or a related field.
Experience with SAP implementation or upgrades, relevant SAP modules, and training team members on SAP best practices.
Experience with quality management systems or continuous improvement methods such as ISO or Six Sigma, including process audits and assessments.
Experience leading diverse and cross-functional teams, using customer satisfaction metrics and feedback to improve operations, and managing end-to-end supply chain risks and bottlenecks.

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.

Apply Now

Refine Your Search

center head jobs in mira road mumbai maharashtra

Customer Fulfilment Team Manager

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