Ghaziabad Uttar Pradesh General manager Jobs – 45 Open Jobs Today

Area Manager-Back-End/ Data Entry -Complex Transaction Processing
EXL Service —Noida, Uttar Pradesh
- Full-time
- Management
- Bachelor's degree
- Data entry
Regional Manager - Publication
Physicswallah —Noida, Uttar Pradesh
- ₹6,50,000 a year
- Remote
6d
General Manager Export Import Merchandising
Gaztron Engineering —Greater Noida, Uttar Pradesh
- Bachelor's degree
- Communication skills
Senior Area Manager, Sales
Oxford University Press Pakistan —Noida, Uttar Pradesh
- Sales
- Leadership
- Communication skills
Regional Manager
Bharatiya Global Infomedia —Noida, Uttar Pradesh

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Regional Manager - Publication
Physicswallah —Noida, Uttar Pradesh
Position description: Responsible for driving revenue growth, managing a sales team, and implementing strategic initiatives to meet sales targets and enhance…
₹6,50,000 a year
6d
Content Manager - Research (Construction, & Packaging )
GLG —Gurugram, Haryana
Independent ownership of company, industry or thematic research within Construction, Building Products & Packaging that informed an investment, strategy or…
Quick apply
11d

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Area Manager-Back-End/ Data Entry -Complex Transaction Processing

EXL Service -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Management
Information security
Bachelor's degree
Data entry
AI
Leadership

Full job description

Job Description: Looking for a Manager Ops, who should be able to drive:

Employee Satisfaction , people development and morale

Attrition within target levels.

Improvement in quality and productivity.

Process performance – as per KPIs over the month.

Customer Satisfaction.

Responsibilities: Responsibilities:

Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them.

Documented monthly performance review of Agents and Assistant Managers.

Execute quarterly and annual appraisals of Agents and Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics based parameters. Mentor Agents and AM

Drive reward and recognition activity on the floor. Get participation and create enthusiasm.

Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the process.

Review Performance of the KPIs on a near term basis and develop plans for improvement in performance.

Stay in touch with the Client at the Process Owner level on a daily basis to review progress.

Ensure compliance with internal policies and procedures, external regulations and information security standards.

Values & Behaviour

Strong people management and leadership skills.
Capability to conduct an appraisal discussion and assess different levels of performance and potential.
Capability to communicate with large teams.
Process Excellence Methodology.
Appreciation of the domain needs of the process and its key drivers.
Reasonable level of business perspective regarding the internal functioning of BPO/EXL.
Good networking capability and Client facing skills.

Qualifications: Any Graduate

10+ years of experience with 4+ years in managing teams

Should have handled a span of 40+

Efficient and have knowledge on automation (RPA/Gen AI)

Apply Now

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general manager jobs in ghaziabad uttar pradesh

Area Manager-Back-End/ Data Entry -Complex Transaction Processing

Regional Manager - Publication

General Manager Export Import Merchandising

Senior Area Manager, Sales

Regional Manager

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