Janakpuri Delhi Delhi Program coordinator Jobs – 129 Open Jobs Today

Customer Support Coordinator
Jolly Engineering Works —Jahangirpuri, Delhi, Delhi
- ₹20,000.00 - ₹29,855.80 a month
- Full-time
- CRM software
- Customer service
- Business Administration
Quick apply
8d
Coordinator, Document Controls
WSP —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Project management
- Agile
- Communication skills
Sr. Business Analyst
Sprinklr —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Engineering
- Finance
- Paid time off
Admission Coordinator
Ganesh Diagnostic & Imaging Centre —North West District, Delhi
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
Design Coordinator
AECOM —Gurugram, Haryana
- Full-time
- AutoCAD
- Bachelor's degree
- Civil Engineering
- Health insurance
- Paid time off
Sales Coordinator – Business Development & College Outreach
Civil Guruji Pvt Ltd —Saket, Delhi
- ₹8,000 - ₹20,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
1d
Lead Managed Services Consultant
Sprinklr —Gurugram, Haryana
- Full-time
- Customer service
- Analysis skills
- APIs
- Paid time off
CEO's Office
Lenskart —Gurugram, Haryana
- Full-time
- Master's degree
- AI
- MBA
Quick apply
Donor Care Coordinator
TARA Child Protection and Empwerment —South Delhi, Delhi, Delhi
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- English
- Master's degree
- Business development
- Health insurance
- Work from home
Quick apply
Associate Account Coordinator (Order Management)
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
- Health insurance
- Paid time off
Head of Flight Training Operations: ATC - India & South Asia
Airbus India Private Limited —Delhi, Delhi
- Email
- Management
Project Manager
webreinvent —South West District, Delhi
- Master's degree
- Project management
- Bachelor's degree
External Hiring|Quality Coordinator|Domestic|10012026
TGBPL TP India - DBU —Gurugram, Haryana
- Full-time
- Remote
- Work from home
Coordinator, Administrative Support
WSP —Noida, Uttar Pradesh
- Hybrid work
- Agile
- Editing
13d
Support Platform Administrator
Sprinklr —Gurugram, Haryana
- Full-time
- Computer Science
- Bachelor's degree
- APIs
- Paid time off
13d
External Hiring|Quality Coordinator|Domestic|02122025
TGBPL TP India - DBU —Gurugram, Haryana
- Full-time
- Remote
- Work from home
External Hiring|Quality Coordinator|Domestic|28102025
TGBPL TP India - DBU —Gurugram, Haryana
- Full-time
- Remote
- Work from home
Product Designer II
Sprinklr —Gurugram, Haryana
- Full-time
- AI
- Communication skills
- Marketing
- Paid time off
Quality Coordinator|Domestic|30082025
TGBPL TP India - DBU —Gurugram, Haryana
- Full-time
- Remote
- Work from home
School Principal
Mother's Pride High School —Delhi, Delhi
- Full-time
- Master's degree
- Administrative experience
- Education
Quick apply

I want to receive the latest job alerts for program coordinator in janakpuri delhi delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program coordinator jobs near janakpuri delhi delhi

Administrator jobs in Gurugram, Haryana

Project Manager jobs in Delhi

Administrative Assistant jobs in Noida, Uttar Pradesh

Product Designer jobs in Gurugram, Haryana

School Principal jobs in Delhi, Delhi

Admissions Coordinator jobs in Tamil Nadu

Coordinator, Vice Principal jobs in Raipur, Chhattisgarh

School Coordinator jobs in Noida, Uttar Pradesh

Admissions Coordinator jobs in Hyderabad, Telangana

School Coordinator jobs in Gurugram, Haryana

Head Of Operations jobs in Chennai, Tamil Nadu

Head Of School, Vice Principal, Principal jobs in Haryana

Head Of Operations jobs in Bhiwandi, Maharashtra

Head Of School, Vice Principal, Principal jobs in Kolkata, West Bengal

Head Of Operations jobs in Hari Nagar Ashram, Delhi, Delhi

Healthcare Operations jobs in Navi Mumbai, Maharashtra

Quality Control jobs in Tiruppur, Tamil Nadu

School, College Clerk jobs in Mumbai, Maharashtra

Office Staff, School Clerk , School Staff jobs in Kottayam, Kerala

Clerk, Government Office, Contract Basis jobs in Kolkata, West Bengal

Customer Support Coordinator

Jolly Engineering Works
Jahangirpuri, Delhi, Delhi

Quick apply

Job details

Full-time
₹20,000.00 - ₹29,855.80 a month
8 days ago

Qualifications

CRM software
Multilingual
Customer service
Schedule management
Business Administration
Leadership
Communication skills

Full job description

Duties and Responsibilities1. Customer Interaction

Respond to Inquiries: Answer customer questions via phone, email, or live chat promptly and professionally.
Resolve Issues: Handle customer complaints and issues, escalating them when necessary to ensure resolution.
Provide Information: Offer detailed product or service information to customers, helping them make informed choices.

2. Team Coordination

Train Staff: Develop and implement training programs for new team members to equip them with the necessary skills and knowledge.
Schedule Management: Create work schedules for the customer service team to ensure adequate coverage during peak times.
Performance Monitoring: Monitor team performance and provide feedback to ensure service standards are met.

3. Process Improvement

Evaluate Processes: Regularly assess customer service processes and suggest improvements to enhance efficiency and customer satisfaction.
Implement Changes: Work with management to implement changes and ensure the team is updated on new procedures.
Collect Feedback: Gather customer feedback on service quality and share insights with the management team for continuous improvement.

4. Data Management

Maintain Records: Keep accurate records of customer interactions and transactions, including inquiries and complaints.
Analyze Data: Review customer service data to identify trends and areas for improvement in service quality.
Reporting: Prepare regular reports on customer service metrics to assist management in decision-making.

5. Collaboration with Other Departments

Liaise with Teams: Work closely with sales, marketing, and product development teams to address customer needs and feedback.
Support Initiatives: Assist in promoting cross-departmental initiatives aimed at improving customer experience.
Conflict Resolution: Facilitate conflict resolution between departments to ensure a unified approach to customer service.

6. Customer Relationship Management

Build Relationships: Foster positive relationships with customers to encourage loyalty and repeat business.
Engagement Strategies: Develop strategies to engage customers through various channels including social media, email newsletters, and surveys.
Follow-Up: Conduct follow-up communications with customers after issue resolution to ensure satisfaction.

Required Skills and Qualifications

Educational Background: A degree in business administration, communications, or a related field is preferred.
Experience: Previous experience in customer service or a related field is essential, with at least 2 years in a supervisory or coordinating role.
Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers and team members.
Problem-Solving: Strong problem-solving skills with a focus on providing actionable solutions to customer issues.
Organizational Skills: Exceptional organizational abilities to manage multiple tasks and prioritize effectively.
Technical Proficiency: Familiarity with customer service software and CRM tools to manage customer interactions and data.

Preferred Qualifications

Leadership Experience: Previous experience in a leadership role, overseeing a team of customer service representatives.
Industry Knowledge: Understanding of the industry and products/services offered by the organization will be advantageously.
Multilingual Skills: Proficiency in multiple languages can be beneficial for organizations serving diverse customer bases.

Pay: ₹20,000.00 - ₹29,855.80 per month

Work Location: In person

Quick apply

Refine Your Search

program coordinator jobs in janakpuri delhi delhi

Customer Support Coordinator

Coordinator, Document Controls

Sr. Business Analyst

Admission Coordinator

Design Coordinator

Sales Coordinator – Business Development & College Outreach

Lead Managed Services Consultant

CEO's Office

Donor Care Coordinator

Associate Account Coordinator (Order Management)

Head of Flight Training Operations: ATC - India & South Asia

Project Manager

External Hiring|Quality Coordinator|Domestic|10012026

Coordinator, Administrative Support

Support Platform Administrator

External Hiring|Quality Coordinator|Domestic|02122025

External Hiring|Quality Coordinator|Domestic|28102025

Product Designer II

Quality Coordinator|Domestic|30082025

School Principal

I want to receive the latest job alerts for program coordinator in janakpuri delhi delhi

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected