Mumbai Maharashtra Sales operations analyst Jobs – 292 Open Jobs Today

Quality Analyst
Zell Education —Mumbai Suburban District, Maharashtra
- ₹3,50,000 - ₹5,00,000 a year
- Full-time
- Sales
- Bachelor's degree
- Quality control
- Paid time off
- Cell phone reimbursement
Quick apply
Supply Planning & Analytics Analyst
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management
Lead - Service Management
Microland —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
Campaign Management Sr Analyst
Accenture —Mumbai, Maharashtra
- Full-time
- PMP
- Marketing
- Salesforce
Analyst, Credit Analyst, Small Medium Enterprises
DBS Bank —Mumbai, Maharashtra
- Full-time
- Sales
- Master's degree
- Analysis skills
Senior Supply Chain Leader
Aramex International L. L. C. —Mumbai, Maharashtra
- PMP
- English
- Microsoft Office
Senior Analyst FP&A
ACG Worldwide —Mumbai, Maharashtra
- Full-time
- Salesforce
- Finance
- Master's degree
OPS-GLOP / Loan Ops
Nomura —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
OPS-GMO / Collateral Management
Nomura —Mumbai, Maharashtra
- Microsoft Excel
- Finance
- Master's degree
ACCOUNT EXECUTIVE (Business Development Manager)- UPS SCS, Mumbai
UPS —Mumbai, Maharashtra
- Full-time
- English
- Master's degree
- Business development
Lead Support Analyst
Nomura —Mumbai, Maharashtra
- Weekend availability
- Java
- Master's degree
- SQL
Corporate Derivatives Group - Rates, Senior Analyst, Global Capital Market
Morgan Stanley —Mumbai, Maharashtra
- Microsoft Excel
- Recruiting
- Banking
eFI Strategy NP
Nomura —Mumbai, Maharashtra
- Microsoft Excel
- Computer Science
- Java
12d
Order to Cash Operations Senior Analyst
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
OPS-CS / KYC
Nomura —Mumbai, Maharashtra
- Master's degree
- Analysis skills
- Bachelor's degree
MIS Data Analyst
AV —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Computer Science
Quick apply
Associate - Financial Analyst
NEC Software Solutions (India) —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Analysis skills
- Presentation skills
Quick apply
OPS-SS / Cash Management
Nomura —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
AGBG Mid Market Operations Senior Analyst
Accenture —Mumbai, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- APIs
Deputy Manager-Sales Operations
BirlaSoft —Mumbai, Maharashtra
- Oracle
- Salesforce
- AWS

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Quality Analyst

Zell Education -
Mumbai Suburban District, Maharashtra

Quick apply

Job details

Full-time
₹3,50,000 - ₹5,00,000 a year

Benefits

Internet reimbursement
Provident Fund
Leave encashment
Paid time off
Cell phone reimbursement
Food provided
Paid sick time

Qualifications

Sales
Quality assurance
Bachelor's degree
Quality control
Manufacturing

Full job description

Job Description – Quality Assurance Executive

Mumbai

About Zell Education:

At Zell, we strive to become India's leading training centre & transform careers by making skill upgradation effective, affordable & accessible for everyone. Our primary goal is to deliver high quality education & skill upgradation in collaboration with industry experts & best educational practices. We partner with prestigious certification bodies such as ACCA, CFA, CPA, CMA, and FRM to help learners achieve their professional goals. We collaborate with top universities across India like the Bennett University, Mumbai Educational Trust, Suresh Gyan Vihar University, Jaipur.

Zell Education is proud to be certified as a Great Place To Work.

For more information about Zell, please visit - https://www.zelleducation.com/why-zell/

Come join us, if you are passionate about customer success and helping students achieve their learning goals in the field of Finance and Accounting.

Role Overview

We are looking for a detail-oriented Quality Assurance Executive to monitor, evaluate, and improve the performance of our Inside Sales team. The ideal candidate will ensure that every learner interaction meets Zell Education's quality standards, compliance requirements, and customer experience expectations. The role involves auditing sales calls, evaluating CRM hygiene, identifying coaching opportunities, and collaborating with Sales Managers and Trainers to improve conversion quality and customer satisfaction.

Key Responsibilities

Audit recorded and live sales calls to evaluate communication quality, product knowledge, objection handling, and consultative selling skills.

Assess adherence to Zell Education's sales process, compliance guidelines, and counseling standards.

Ensure accurate CRM updates, including lead stages, follow-up notes, dispositions, and customer interactions.

Prepare daily, weekly, and monthly QA scorecards for individual sales executives and teams. Identify recurring quality gaps and recommend corrective actions to Sales Managers and Sales Trainers.

Conduct calibration sessions with stakeholders to maintain consistency in quality evaluations.

Provide constructive coaching and actionable feedback to improve sales performance. Monitor customer experience throughout the sales journey and identify opportunities to improve learner satisfaction.

Track key quality metrics and present trend analysis to leadership.

Ensure adherence to internal SOPs, pricing guidelines, and communication standards. Support new-hire quality evaluations during onboarding and training.

Collaborate with Sales Operations, Training, and Leadership teams to drive continuous process improvements.

Expected to work with assigned counsellors to improve their call quality and conversions

Who are we looking for?

Required Qualifications:

Bachelor's degree in any discipline.

1–3 years of experience in Quality Assurance, Sales Quality, Process Compliance, or Inside Sales within an Edtech or B2C organisation.

Pay: ₹350,000.00 - ₹500,000.00 per year

Benefits:

Cell phone reimbursement
Food provided
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

sales operations analyst jobs in mumbai maharashtra

Quality Analyst

Supply Planning & Analytics Analyst

Lead - Service Management

Campaign Management Sr Analyst

Analyst, Credit Analyst, Small Medium Enterprises

Senior Supply Chain Leader

Senior Analyst FP&A

OPS-GLOP / Loan Ops

OPS-GMO / Collateral Management

ACCOUNT EXECUTIVE (Business Development Manager)- UPS SCS, Mumbai

Lead Support Analyst

Corporate Derivatives Group - Rates, Senior Analyst, Global Capital Market

eFI Strategy NP

Order to Cash Operations Senior Analyst

OPS-CS / KYC

MIS Data Analyst

Associate - Financial Analyst

OPS-SS / Cash Management

AGBG Mid Market Operations Senior Analyst

Deputy Manager-Sales Operations

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