Noida Sector 62 Noida Uttar Pradesh Salesforce developer Jobs – 111 Open Jobs Today

Salesforce Business Analyst
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- CRM software
- Software troubleshooting
- Salesforce
- Work from home
1h
Magento Developer
Venture7 Technology Private Limited —Faridabad, Haryana
- Call employer
- Salesforce
- JavaScript
- EMR systems
Software Developer
KVH Industries, Inc. —New Delhi District, Delhi
- Full-time
- Computer Science
- B.Sc
- Salesforce
Industry Consulting Manager
NTT Ltd —Noida, Uttar Pradesh
- Azure
- Oracle
- Computer Science
1d
Technical Lead
HCLTech —Noida, Uttar Pradesh
- Sales
- Salesforce
- Project management
AEM - EDS Migrations - Partner Delivery POD - Senior Developer
VML/WPP Enterprise Solutions —Noida, Uttar Pradesh
- Salesforce
- AWS
Quick apply
Industry Consulting Snr. Consultant
NTT Ltd —Noida, Uttar Pradesh
- Azure
- Oracle
- Computer Science
1d
SME - Cisco Contact Center
HCLTech —Noida, Uttar Pradesh
- Salesforce
- APIs
- AI
4d
Salesforce Intern
The SmartBridge —Noida, Uttar Pradesh
- ₹5,000 - ₹10,000 a month
- Computer Science
- Software troubleshooting
- Salesforce
Quick apply
Senior Technical Architect
HCLTech —Noida, Uttar Pradesh
- Azure
- Salesforce
- DevOps
1d
Senior Project Manager / Project Manager(PD)
Quadrafort Technologies —Noida, Uttar Pradesh
- Full-time
- PMP
- Salesforce
- Agile
Sr Lead - SFDC Agentforce
BirlaSoft —Noida, Uttar Pradesh
- Azure
- Salesforce
- APIs
Intern - Software Engineering
Flexsin —Noida, Uttar Pradesh
- Salesforce
- Databases
- SQL
Chief Technology Officer
VML/WPP Enterprise Solutions —Greater Noida, Uttar Pradesh
- Salesforce
- AWS
- Communication skills
Quick apply
Architect - SFDC Financial Services Cloud
BirlaSoft —Noida, Uttar Pradesh
- Salesforce
- Financial services
Senior QA Automation Engineer
Revolite Infotech Pvt. Ltd —Noida, Uttar Pradesh
- Up to ₹18,00,000 a year
- Full-time
- Computer Science
- Salesforce
- AWS
Quick apply
13d
Lead/Sr. Dot Net Developer
Venture7 Technology Private Limited —Faridabad, Haryana
- Call employer
- Azure
- Computer Science
- Salesforce
Oracle Fusion Middleware Developer / Architect
E Hook Systems —West District, Delhi
- Oracle
- Salesforce
- Communication skills
Sr Lead - SFDC Manufacturing Cloud
BirlaSoft —Noida, Uttar Pradesh
- Oracle
- Computer Science
- Sales
Lead Test Engineer
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Salesforce
- DevOps
14d

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Salesforce Business Analyst

Ameriprise India -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time
1 hour ago

Benefits

Work from home

Qualifications

Jira
CRM software
Incident management
Software troubleshooting
Software deployment
Salesforce
Business analysis
Test cases
Systems analysis
Application support
Root cause analysis
Communication skills

Full job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

We are seeking a Systems Analyst with over 2 - 4 years of experience in Salesforce/CRM support, incident management, defect tracking, and business support. This role is primarily focused on CRM production support activities (approximately 80%), including managing support tickets, troubleshooting user issues, investigating defects, and partnering with business and development teams to ensure timely resolution of production incidents.

The remaining 20% of the role will involve business analysis, testing, documentation and support.

Key Responsibilities

CRM Production Support (80%)

Serve as the primary support analyst for Salesforce CRM applications.
Manage and resolve CRM support tickets and production incidents within established SLAs.
Investigate, troubleshoot, and resolve user-reported issues and system defects.
Work closely with business users to understand reported issues and provide timely solutions.
Perform root cause analysis and coordinate fixes with developers and technical teams.
Monitor ticket queues and prioritize incidents based on business impact.
Track defects through Jira and drive issues through resolution and closure.
Communicate issue status, risks, and resolutions to business stakeholders and leadership.
Support production releases and perform post-deployment validations.
Create and maintain knowledge articles and support documentation.
Collaborate with Production Support Leads and cross-functional teams to ensure system stability.

Business Analysis & Testing (20%)

Gather and document business requirements for enhancements and defect fixes.
Write Jira stories, acceptance criteria, and functional specifications.
Develop and execute test cases and test scripts.
Support functional, integration, and regression testing activities.
Coordinate User Acceptance Testing (UAT) with business teams.

Required Qualifications

Over 2-4 years of experience in Salesforce/CRM Application Support, Systems Analysis.
Experience handling production support tickets and incident management.
Salesforce CRM experience.
Experience with Jira for ticket management, defect tracking, and story creation.
Ability to troubleshoot application issues and perform root cause analysis.
Strong communication skills with the ability to work directly with business users.
Experience writing test cases, test scripts, and user stories.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Apply Now

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