Madanpur Khadar Delhi Delhi Operations administrator Jobs – 165 Open Jobs Today

Senior Administrator - Cisco Contact Center
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Salesforce
- Analysis skills
6d
Senior Cloud Infrastructure Administrator
Siemens Energy —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Windows
Patch/Deployment Management
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Windows
HR Recruiter
White Bunnie —Gautam Budh Nagar, Uttar Pradesh
- ₹10,000 - ₹22,000 a month
- Full-time
- Human resources
- Recruiting
- In-person
Quick apply
2d
Cloud Linux System Administrator
Eglogics Softech —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- AWS
- Scripting
Enterprise Ops Administration
Kyndryl —Greater Noida, Uttar Pradesh
- Full-time
- Computer science
- Windows
- Bachelor's degree
5d
Advisor, Systems Engineering
Fiserv —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Windows
- Analysis skills
15h
Sales & Marketing Executive
NIMMS Multi-specialty hospital —Gautam Budh Nagar, Uttar Pradesh
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Flexible schedule
- Paid sick time
Quick apply
1d
Audit & Assurance | Securitization - Senior Consultant
Deloitte —Gurugram, Haryana
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Sr.IT Network Administrator
SUPER E FACTORY DEPOT —Noida, Uttar Pradesh
- Azure
- Computer Science
- Windows
Quick apply
Director - Application Development 3
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Sales
Quick apply
Senior Specialist - Corporate Rewards
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Senior Executive - Customer Success
360 DC Group —Noida, Uttar Pradesh
- Salesforce
- Communication skills
Quick apply
Linux System Administrator
SOURCE INTEGRETA —Greater Noida, Uttar Pradesh
- ₹35,000 - ₹55,000 a month
- Full-time
- Azure
- Computer Science
- Windows
- Health insurance
- Paid time off
Quick apply
IT Operations Lead
MAQ Software —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- Azure
- Computer Science
Quick apply
Service Coordination
Kyndryl —Greater Noida, Uttar Pradesh
- Full-time
- Computer science
- Windows
- Bachelor's degree
5d
Network Operations
Kyndryl —Noida, Uttar Pradesh
- Full-time
- Databases
- Project management
- Communication skills
1d
Senior Administrator - UCC Development Tools
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Communication skills
1d
Sr Technical Lead (Support & Operations)
HCLTech —Noida, Uttar Pradesh
ServiceNow Consultant Lead Product Analyst
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
- JavaScript

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Senior Administrator - Cisco Contact Center

HCLTech -
Noida, Uttar Pradesh

Apply Now

Job details

6 days ago

Qualifications

Power BI
Microsoft Excel
Waterfall
Call center experience
Salesforce
Business analysis
Project coordination
Information Systems
Tableau
Analysis skills
Presentation skills
Bachelor's degree
Data analytics
ServiceNow
Agile
Communication skills

Full job description

Noida, Uttar Pradesh
Job Summary

Contact Center Business Analyst – Job Description Job Summary The Contact Center Business Analyst analyzes contact center operations, gathers business requirements, and recommends process and technology improvements to enhance customer experience, operational efficiency, and agent performance. Key Responsibilities • Gather, document, and manage business requirement • Identify process improvement opportunities and recommend solutions. • Develop reports, dashboards, and operational insights using data analytics tools. • Support implementation of contact center technologies • Participate in testing, UAT, and system enhancements. • Coordinate with business, operations, IT teams, and vendors to deliver projects. • Track project risks, issues, and action items. • Prepare documentation, training materials, and stakeholder communications. Qualifications • Bachelor\'s degree in Business, Information Systems, Analytics, or related field. • 3+ years of Business Analyst experience, preferably in a contact center environment. • Strong analytical, problem-solving, and communication skills. • Experience with Excel, Power BI/Tableau, Salesforce, ServiceNow, and contact center platforms. will be preferable • Knowledge of Agile/Waterfall methodologies preferred. Key Skills • Business Analysis • Data Analytics & Reporting • Process Improvement • Stakeholder Management • Project Coordination • Contact Center Operations • Customer Experience Management • Communication & Presentation Skills

Key Responsibilities

Contact Center Business Analyst – Job Description Job Summary The Contact Center Business Analyst analyzes contact center operations, gathers business requirements, and recommends process and technology improvements to enhance customer experience, operational efficiency, and agent performance. Key Responsibilities • Gather, document, and manage business requirement • Identify process improvement opportunities and recommend solutions. • Develop reports, dashboards, and operational insights using data analytics tools. • Support implementation of contact center technologies • Participate in testing, UAT, and system enhancements. • Coordinate with business, operations, IT teams, and vendors to deliver projects. • Track project risks, issues, and action items. • Prepare documentation, training materials, and stakeholder communications. Qualifications • Bachelor\'s degree in Business, Information Systems, Analytics, or related field. • 3+ years of Business Analyst experience, preferably in a contact center environment. • Strong analytical, problem-solving, and communication skills. • Experience with Excel, Power BI/Tableau, Salesforce, ServiceNow, and contact center platforms. will be preferable • Knowledge of Agile/Waterfall methodologies preferred. Key Skills • Business Analysis • Data Analytics & Reporting • Process Improvement • Stakeholder Management • Project Coordination • Contact Center Operations • Customer Experience Management • Communication & Presentation Skills

Skill Requirements

Contact Center Business Analyst – Job Description Job Summary The Contact Center Business Analyst analyzes contact center operations, gathers business requirements, and recommends process and technology improvements to enhance customer experience, operational efficiency, and agent performance. Key Responsibilities • Gather, document, and manage business requirement • Identify process improvement opportunities and recommend solutions. • Develop reports, dashboards, and operational insights using data analytics tools. • Support implementation of contact center technologies • Participate in testing, UAT, and system enhancements. • Coordinate with business, operations, IT teams, and vendors to deliver projects. • Track project risks, issues, and action items. • Prepare documentation, training materials, and stakeholder communications. Qualifications • Bachelor\'s degree in Business, Information Systems, Analytics, or related field. • 3+ years of Business Analyst experience, preferably in a contact center environment. • Strong analytical, problem-solving, and communication skills. • Experience with Excel, Power BI/Tableau, Salesforce, ServiceNow, and contact center platforms. will be preferable • Knowledge of Agile/Waterfall methodologies preferred. Key Skills • Business Analysis • Data Analytics & Reporting • Process Improvement • Stakeholder Management • Project Coordination • Contact Center Operations • Customer Experience Management • Communication & Presentation Skills

Other Requirements

Contact Center Business Analyst – Job Description Job Summary The Contact Center Business Analyst analyzes contact center operations, gathers business requirements, and recommends process and technology improvements to enhance customer experience, operational efficiency, and agent performance. Key Responsibilities • Gather, document, and manage business requirement • Identify process improvement opportunities and recommend solutions. • Develop reports, dashboards, and operational insights using data analytics tools. • Support implementation of contact center technologies • Participate in testing, UAT, and system enhancements. • Coordinate with business, operations, IT teams, and vendors to deliver projects. • Track project risks, issues, and action items. • Prepare documentation, training materials, and stakeholder communications. Qualifications • Bachelor\'s degree in Business, Information Systems, Analytics, or related field. • 3+ years of Business Analyst experience, preferably in a contact center environment. • Strong analytical, problem-solving, and communication skills. • Experience with Excel, Power BI/Tableau, Salesforce, ServiceNow, and contact center platforms. will be preferable • Knowledge of Agile/Waterfall methodologies preferred. Key Skills • Business Analysis • Data Analytics & Reporting • Process Improvement • Stakeholder Management • Project Coordination • Contact Center Operations • Customer Experience Management • Communication & Presentation Skills

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operations administrator jobs in madanpur khadar delhi delhi

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