Mumbai Maharashtra School office assistant Jobs – 50 Open Jobs Today

Contact Centre Supervisor
Datamark, Inc. —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
10d
Executive - Roster
APM Terminals —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Paid sick time
Assistant Manager Sales & Marketing
AccorHotel —Mumbai, Maharashtra
- Full-time
- English
- Bachelor's degree
- Diploma
Quick apply
17h
Warehouse Assistant
Rajubhai Hargovindas Retail Pvt Ltd —Mumbai, Maharashtra
- ₹13,500 - ₹16,000 a month
- Full-time
- Microsoft Excel
- Travel
- Data entry
- Paid sick time
Quick apply
Purchase Assistant
Narsee Monjee Institute of Management Studies (NMIMS) —Mumbai, Maharashtra
office boy
Global English School —Diva, Maharashtra
- ₹8,000 - ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
4d
Workshop Lab Assistant
Narsee Monjee Institute of Management Studies (NMIMS) —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Doctoral degree
- 12th Pass
Strategic Sales Business Analyst
Aveva —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Health insurance

More jobs to discover

Find similar jobs that you might be interested in.

Executive - Roster
APM Terminals —Mumbai, Maharashtra
Minimum 2 years’ experience as a timekeeper or in manpower planning, preferably in a container terminal/transport industry.
Last Mile Manager
CITYFURNISH INDIA PRIVATE LIMITED —Mumbai, Maharashtra
You’ll run the three engines that make this reliable at scale — people, fleet and service standards — and you’ll be the person who stands up last-mile…
₹5,00,000 - ₹6,00,000 a year
Quick apply

I want to receive the latest job alerts for school office assistant in mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

school office assistant jobs near mumbai maharashtra

Call Center Supervisor jobs in Mumbai, Maharashtra

Warehouse Worker jobs in Mumbai, Maharashtra

Purchasing Assistant jobs in Mumbai, Maharashtra

Business Analyst jobs in Mumbai, Maharashtra

Laboratory Assistant jobs in Mumbai, Maharashtra

Sales And Marketing Manager jobs in Kadugodi, Bengaluru, Karnataka

Digital Marketing jobs in Erode, Tamil Nadu

Sales And Marketing Manager jobs in Karve Nagar, Pune, Maharashtra

Sales And Marketing Manager jobs in Amritsar, Punjab

Sales And Marketing Manager jobs in Siri Fort, Delhi, Delhi

Sales jobs in Chandigarh, Chandigarh

Social Media Marketing jobs in Surat, Gujarat

Call Center Supervisor jobs in Noida, Uttar Pradesh

Call Center Work From Home jobs in Mangalore, Karnataka

Call Center Supervisor jobs in Dadar, Mumbai, Maharashtra

Call Center Supervisor jobs in Gurugram, Haryana

Call B A , British Airways jobs in Delhi

Aadhaar Operator, Supervisor jobs in Surat, Gujarat

Data Center Electrical jobs in Mumbai, Maharashtra

Warehouse Worker jobs in Mahape, Maharashtra

Contact Centre Supervisor

Datamark, Inc. -
Mumbai, Maharashtra

Quick apply

Job details

Full-time
10 days ago

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Call center experience
English
Microsoft Office
12th Pass
Bachelor's degree
Mentoring
Communication skills

Full job description

Reports Directly to: Contact Center Assistant Manager

Position Overview:

The Contact Center Supervisor will oversee and assist contact center employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.

Requirements

Manages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to the quality of service.
Trains new employees in the company’s customer service policies, procedures, and best practices.
Organizes and oversees the schedules and work of assigned customer service representatives.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Promptly requests approval for necessary staffing adjustments to management in order to meet daily productivity goals.
Monitors or reviews calls or other correspondence between representatives and customers.
Ensures that representatives are informed about changes to company products and services.
Collects data and prepares reports on customer complaints and inquiries.
Prepares monthly reports summarizing the assigned customer service team’s performance.
Identifies opportunities to update or improve customer service procedures and makes recommendations to the Contact Center Manager or other appropriate staff.
Hires entry-level customer service employees.
Performs other related duties as assigned.

Benefits

Minimum Qualifications:

Education Requirements:
High School Diploma or equivalent
Bachelor’s degree preferred
Field Experience:
At least 2 years of contact center experience.
Position Experience:
At least 1 year of experience in a supervisory role.
Other Qualifications:
Bilingual preferred as per country’s requirement (primary/secondary language English).

Proficiency in Microsoft Office including but not limited to Word, Excel, PowerPoint and Outlook required. Required Skills:
- Excellent leadership and mentoring skills
- Excellent written and verbal communication skills
- Extensive knowledge of contact center/customer service procedures and principles
- Demonstrated analytical/problem-solving skills
- Excellent multi-tasking skills
- Excellent interpersonal skills
- Organized with attention to detail.
- Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
- Ability to coach and mentor customer service representatives.
Physical Requirements:
- Crouching: Bending the body downward and forward by bending leg and spine.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Standing: Remaining upright on the feet, particularly for sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
- Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
- Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
- Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
- The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Quick apply

Refine Your Search

school office assistant jobs in mumbai maharashtra

Contact Centre Supervisor

Executive - Roster

Assistant Manager Sales & Marketing

Warehouse Assistant

Purchase Assistant

office boy

Workshop Lab Assistant

Strategic Sales Business Analyst

More jobs to discover

I want to receive the latest job alerts for school office assistant in mumbai maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected