Uttar Pradesh O level Jobs – 107 Open Jobs Today

Lead Administrator (Support &Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Excel
- Software troubleshooting
Delivery Director-P2P| 15+ years | Noida
Capgemini Sogeti —Noida, Uttar Pradesh
- Oracle
- PMP
- Master's degree
Collection Coordinator
CORE MINDS TECH SOLUTIONS —Greater Noida, Uttar Pradesh
- ₹35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Infrastructure / Enterprise Architect
Persistent —Newara, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Computer networking
- Communication skills
- Flexible schedule
Senior Sales Manager DSA-Prime-Noida
Aditya Birla Group —Uttar Pradesh
ABHFL - Branch Operations & Services Manager - Noida
Aditya Birla Group —Uttar Pradesh
Sr Solution Consultant (Kronos Consultant)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Hybrid work
- Oracle
- Computer Science
- Bachelor's degree
SAP Module Lead – Project System
Gujarat Fluorochemicals —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Process Coordinator
CORE MINDS TECH SOLUTIONS —Greater Noida, Uttar Pradesh
- ₹25,000 a year
- Full-time
- Bachelor's degree
Experienced Technician, Design Support
WSP —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- AutoCAD
- Electrical experience
- Bachelor's degree
Performance Test Engineer / Performance Engineering Specialist
WebSenor InfoTech —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Area Head - Allahabad
Aditya Birla Group —Uttar Pradesh
Die Fitter
CORE MINDS TECH SOLUTIONS —Uttar Pradesh
- ₹25,000 a year
- Full-time
Operations Executive-NDP1
DHL —Noida, Uttar Pradesh
- Full-time
Mig Welder
CORE MINDS TECH SOLUTIONS —Uttar Pradesh
- ₹25,000 a year
- Full-time
- Welding
Regional Head - Gold Loan - Jaipur
Aditya Birla Group —Uttar Pradesh
ITAM Consultant
inMorphis —Gautam Buddha Nagar District, Uttar Pradesh
- Full-time
- Bachelor's degree
Engineer - Electrical
WSP —Noida, Uttar Pradesh
- Hybrid work
- Computer literacy
- English
- Microsoft Office
Assistant BIM Designer - Rail
WSP —Noida, Uttar Pradesh
- Hybrid work
- AutoCAD
- Civil engineering
- CAD
3d
Sr Consultant
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Oracle
- Customer service
- Windows
2d

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Lead Administrator (Support &Operations)

HCLTech -
Lucknow, Uttar Pradesh

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Job details

Qualifications

Microsoft Powerpoint
Microsoft Excel
Software troubleshooting
SCCM
BMC Remedy
Software deployment
Windows
SQL
Scripting
ServiceNow
AI
Citrix
PowerShell
Active Directory

Full job description

Lucknow, Uttar Pradesh
Job Summary

To diagnose and resolve complex technical issues impacting business operations,facilitate root cause analysis and enhance customer feedback for support operations.

Key Responsibilities

ROLE AND RESPONSIBILITIES

This role is required to:

Provide quality support with a high degree of customer service, technical expertise and timeliness.
Must be an excellent communicator with responsibility of interacting with business, other

technology teams and third-party managed service providers.

Working knowledge in Service Desk environment which includes and not limited to Windows OS

troubleshooting, Software/App troubleshooting, Services, Hardware etc.

Perform periodic EUC/DWP data analysis to identify top volume drivers, root causes that can be

automated/scripted.

Ensure that tool versions are kept current per OEM and business recommendations
Work hand in hand with respective VDU leads for data identification and SOP documentation
Work closely with developers to get the required scripts created and implemented
Collaborate with all EUC/DWP teams to gather inputs data analysis and scripting opportunities

identified to reduce the cycle time or automate the workload

Perform periodic audits and conduct assessments for the tools in scope and identify the areas of

improvement

Closely monitor dashboards and tool usage.
Inform respective teams about any trends observed while monitoring and get the same actioned.
Conduct lunch & learn sessions and weekly walkthroughs for business and HCL teams to increase

tool adoption

Skill Requirements

PREFERRED SKILLS · Technical Skills required including but not limited to – o Basic understanding SCCM o Basic understanding of Microsoft Windows, Apple Macintosh design architecture and deployment methodologies o Basic Understanding of active directory o Basic Understanding of Citrix and other remote/virtual desktop technologies o Basic understanding of SQL o Basic understanding of PowerShell or any other scripting language o Hands on experience on Microsoft Excel and PowerPoint o Hands on Experience with different ITSM tools like ServiceNow, BMC Remedy etc

Other Requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Hands-on/ exposure to Conversational Chatbot solution like ServiceNow VA, Avaamo, Yellow.ai

Moveworks, etc.

Proficient with any market leading Unified eXperience Management (UXM) solutions like Nexthink,

Aternity, Systrack, 1e Tachyon, Control Up etc.

Minimum 5 years of experience in Infrastructure Technology
Minimum 3 years of experience in delivering EUC/DWP services.
Should have worked and be open to work in a 24x7 environment.
Ability to communicate effectively with end users, business owners, developers and various levels of

management.

Excellent written and verbal interpersonal skills including demonstrated ability to consolidate data to

provide easily understandable deliverables

Comfortable working in a fast paced, Dynamic environment and developing flexible solutions to meet

evolving business requirements

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Refine Your Search

o level jobs in uttar pradesh

Lead Administrator (Support &Operations)

Delivery Director-P2P| 15+ years | Noida

Collection Coordinator

Infrastructure / Enterprise Architect

Senior Sales Manager DSA-Prime-Noida

ABHFL - Branch Operations & Services Manager - Noida

Sr Solution Consultant (Kronos Consultant)

SAP Module Lead – Project System

Process Coordinator

Experienced Technician, Design Support

Performance Test Engineer / Performance Engineering Specialist

Area Head - Allahabad

Die Fitter

Operations Executive-NDP1

Mig Welder

Regional Head - Gold Loan - Jaipur

ITAM Consultant

Engineer - Electrical

Assistant BIM Designer - Rail

Sr Consultant

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