Role description
Client Job Title: DC Facility Lead
UST Job Title: Lead II - Cloud Infrastructure Services
Who we are:
At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.
The Opportunity:
- We are seeking a highly skilled and experienced DC Facility Lead Engineer (MEP - Mechanical, Electrical, and Plumbing) to join the Infrastructure Team to oversee the operation and maintenance of the mechanical, electrical and plumbing (MEP) infrastructure for global data centers.
- The ideal candidate will possess a strong technical background, critical thinking skills, and a commitment to safety protocols. As the DC Facility Lead Engineer, you will be the backbone of our site uptime and operational excellence.
- You will be responsible for the end-to-end maintenance, optimization, and reliability of critical infrastructure, with a heavy emphasis on advanced cooling technologies (like CDUs) and robust power distribution (Busways).
- You will own the creation of operational documentation and lead routine maintenance planning to ensure 100% continuous availability for our high-density AI clusters.
Key Roles & Responsibilities:
1. Operations & Maintenance a. Oversee daily operations, routine testing, and preventative/predictive maintenance planning for all critical MEP infrastructure. b. Direct responsibility for specialized high-density AI data center equipment, including Busway systems, Cooling Distribution Units (CDUs) for liquid cooling, and Building Management Systems (BMS/DCIM). c. Act as the primary technical point of contact for incident management, troubleshooting complex MEP anomalies, and conducting Root Cause Analysis (RCA). d. Manage external vendors and contractors during routine servicing, ensuring all work meets rigorous safety and operational standards.
2. Documentation & Process a. Author, review, and continuously optimize critical site documentation to ensure zero-downtime execution: Standard Operating Procedures (SOPs): Daily routines, equipment switching, and system configurations. Emergency Operating Procedures (EOPs): High-stress disaster recovery, power failures, and leak response protocols. Method of Procedures (MOPs): Step-by-step risk mitigation plans for live maintenance on critical systems. b. Establish and audit site safety standards, ensuring full compliance with local Taiwan regulations and global data center best practices.
3. Monitoring & Capacity Management a. Monitor BMS/DCIM dashboards to track power usage effectiveness (PUE), liquid cooling flow rates, and thermal thresholds. b. Collaborate with the global infrastructure team to plan future capacity upgrades and efficiency optimizations. Desired Qualifications: 1. Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Facility Management, or a related technical field 2. Minimum of 5 years’ experience in facility engineering, preferably within data centers MEP operations or critical facilities. 3. Hands-on experience with high-density power distribution (Track Busways, RPPs, UPS systems).
4. Strong working knowledge of liquid cooling loops, chillers, pumps, and Cooling Distribution Units (CDUs).
5. Proficient in operating, configuring, and extracting data from BMS (Building Management Systems) or SCADA networks.
6. Proven track record of independently writing and implementing high-quality MOPs, SOPs, and EOPs
7. Excellent problem-solving skills and the ability to work under pressure.
8. Strong communication skills to collaborate effectively with team members and stakeholders.
9. Experience with energy management systems and sustainability practices.
10. Familiarity with industry regulations.
11. Ability to read and interpret technical documents and blueprints.
12. Certified Data Center Professional (CDCP), Certified Data Center Specialist (CDCS), or equivalent industry certifications.
13. Valid local professional licenses (e.g., Grade A/B Electrical Technician in Taiwan).
14. Experience with high-density GPU/AI hardware clusters is preferred.
What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the centre of everything we do.
Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity: Through business, we will better the lives of those less fortunate than ourselves.
Integrity: We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. • To support and promote the values of UST. • Comply with all Company policies and procedures
Skills
Building Management Systems, Cooling Distribution Units, Facilities Management, High Availability and Disaster Recovery, Busway Systems, DCIM, Energy Management, Electrical Network Design, Data Center Operations, Health and Safety Compliance, Incident Management
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
