Bengaluru Karnataka Head coach Jobs – 132 Open Jobs Today

Director of Operations
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Front desk
- Business Administration
14d
Operations Manager I
Concentrix —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
2d
Program Manager - Strategy & Growth
Emeritus Institute of Management —Bengaluru, Karnataka
- Remote
- Master's degree
- Analysis skills
- MBA
Team Lead 9A
Concentrix —Bengaluru, Karnataka
- Full-time
- Management
- Communication skills
- Time management
3d
India SVG National Sales Manager/SVG Business Head
GE HEALTHCARE —Bengaluru, Karnataka
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
India Sales Director
Centric Software —Bengaluru, Karnataka
- Full-time
- Salesforce
- Master's degree
- Bachelor's degree
Senior Manager Retail Operations
PUMA —Bengaluru, Karnataka
- Online application
- Sales
- Marketing
- Customer service
8h
Senior Technical Programme Manager
Taylor and Francis —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Research
- Software development
- Agile
- Health insurance
- Work from home
Quick apply
Franchise Managers Jobs In India / Business Development Executives & Interns Careers
Sparkleminds —Bengaluru, Karnataka
- Up to ₹10,00,000 a year
- Email
- Internship
Sales Director
Discover Dollar —Bengaluru, Karnataka
- Sales
- Communication skills
- Health insurance
Quick apply
Head of Marketing, India, AWS , Field Marketing-APJ
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Business Administration
3d
Team Leader, Operations
Concentrix —Bengaluru, Karnataka
- Full-time
- Management
- Sales
- Bachelor's degree
2d
Factory HR Manager
Thales —Bengaluru, Karnataka
- Full-time
- Oracle
- Microsoft Office
- Master's degree
IN_RBIN_Senior Canteen Manager_ BidP1/HRL
Bosch Group —Bidadi, Karnataka
- Full-time
- Management
- Bachelor's degree
- Agile
Quick apply
Corporate Trainer
Hyrespot India —Bangalore City, Bengaluru, Karnataka
- From ₹50,000 a month
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Cell phone reimbursement
Quick apply
Manager Employee Relations & HRBP
Pretium Enterprise Operations India Private Limited (PES India) —Bengaluru, Karnataka
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Claims Supervisor
The Cigna Group —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Management
- Customer service
2d
Head of People
2070Health —Bengaluru, Karnataka
Quick apply
Key Account Manager (Furniture Industry )
Kiara Global Services —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Master's degree
- Business development
- Health insurance
Quick apply
6d
Product Manager
Porter —Bengaluru, Karnataka
- Research
- Product management
9d

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Director of Operations

Marriott International, Inc -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
14 days ago

Qualifications

Guest relations
Bachelor's degree
Front desk
Business Administration
Guest services

Full job description

Additional Information
Job Number26106414
Job CategoryRooms & Guest Services Operations
LocationPrestige Shantiniketan, Bengaluru, Karnataka, India, 560048
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.

Reviews reports and financial statements to determine hotel operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

head coach jobs in bengaluru karnataka

Director of Operations

Operations Manager I

Program Manager - Strategy & Growth

Team Lead 9A

India SVG National Sales Manager/SVG Business Head

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Senior Manager Retail Operations

Senior Technical Programme Manager

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Corporate Trainer

Manager Employee Relations & HRBP

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Head of People

Key Account Manager (Furniture Industry )

Product Manager

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