Fursungi Pune Maharashtra Customer care associate Jobs – 82 Open Jobs Today

Customer Care - Team Lead
Kohler India Corporation —Pune, Maharashtra
- Management
- Customer service
- Microsoft Office
1h
Assistant Manager – Quality
Kohler India Corporation —Hadapsar, Pune, Maharashtra
- Weekend availability
- Bachelor's degree
- Quality control
- Communication skills
1h
Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
Quick apply
IN-Associate-IAM implementer -GCC-Advisory-Pune
PwC —Pune, Maharashtra
- Full-time
- Microsoft Access
- Oracle
- Bachelor's degree
Measurement and Reporting Associate
Accenture —Pune, Maharashtra
- Full-time
Senior Associate Accounting Operations (On Contract)
Zocdoc —Pune, Maharashtra
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Sr. Director, Medical Information India
EVERSANA —Pune, Maharashtra
- Full-time
- Medicine
- Management
- Doctoral degree
Quick apply
Team Lead, Provider Data Operations
Zocdoc —Pune, Maharashtra
- Management
- Customer service
- Salesforce
- Health insurance
- Cell phone reimbursement
Quick apply
Assistant Manager Spa
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Guest services
11d
Assoc Analyst Distributed Pricing
Medline Industries —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Customer service
- English
Sales Business Development Manager
Weekday —Pune, Maharashtra
- ₹2,00,000 - ₹6,00,000 a year
- Full-time
- AI
Quick apply
10d
Associate Dentist
AMPA Orthodontics Private Limited —Pune, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- Travel
- In-person
Quick apply
3d
Associate Systems Engineer
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Housekeeping Manager
Marriott International, Inc —Pune, Maharashtra
- Full-time
- No experience needed
- 12th Pass
- Cleaning
IN_Senior Associate_SAP SD_SAP_Advisory_Pune
PwC —Pune, Maharashtra
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Associate Dentist
MakeO Healthcare Technologies Pvt Ltd —Pune, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Sales
- Bachelor's degree
- Driving
Quick apply
4d
Service Sales Specialist, Pune
SCIEX —Pune, Maharashtra
- Full-time
- Remote
- CRM software
- Up to 50% travel
- Sales
- Paid time off
- Work from home
9d
Salesforce Tech Lead
Jade Global —Pune, Maharashtra
- Full-time
- Salesforce
- Master's degree
- Bachelor's degree
10d
Senior Consultant - Value and Access
Beghou Consulting —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Access
- SQL
Senior Salesforce Developer
Jade Global —Pune, Maharashtra
- Full-time
- Salesforce
- Master's degree
- Bachelor's degree
10d

I want to receive the latest job alerts for customer care associate in fursungi pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care associate jobs near fursungi pune maharashtra

Associate Dentist jobs in Pune, Maharashtra

Pricing Analyst jobs in Pune, Maharashtra

Housekeeping Manager jobs in Pune, Maharashtra

Systems Administrator jobs in Pune, Maharashtra

Senior Director jobs in Pune, Maharashtra

Technical Lead jobs in Pune, Maharashtra

Operations Team Leader jobs in Pune, Maharashtra

Business Development Manager jobs in Pune, Maharashtra

System Engineer jobs in Pune, Maharashtra

Associate Dentist jobs in Goa

Process Associate, Genpact jobs in K Pudur, Madurai, Tamil Nadu

Associate Dentist jobs in Bengaluru, Karnataka

Associate Dentist jobs in Uttar Pradesh

Law, Junior Associate jobs in Kochi, Kerala

Associate Dentist jobs in Hosur, Tamil Nadu

Blinkit , Customer Support Work From Home jobs in Pune, Maharashtra

Work From Home Customer Support, Customer Service jobs in Pune, Maharashtra

Customer Care Team Leader jobs in Bengaluru, Karnataka

Blinkit , Customer Support jobs in Nashik, Maharashtra

Pricing Analyst jobs in Baner, Pune, Maharashtra

Customer Care - Team Lead

Kohler India Corporation -
Pune, Maharashtra

Apply Now

Job details

Permanent
1 hour ago

Qualifications

Management
Customer service
Call center experience
Microsoft Office
Performance management
Bachelor's degree
Continuous improvement
Customer support
Communication skills

Full job description

About Us

At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member.

Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers.

Our approach to hiring reflects our commitment to Global Inclusion. We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately.

Job Description:

About the Position

Kohler India Technical Center (KITC) is a captive global center that provides technical and non-technical support across Kohler Co.'s diverse portfolio, including Kitchen & Bath, Power Systems, Engines, and Hospitality businesses worldwide.

We are looking for an experienced and customer-focused Team Leader – Customer Service to lead a team of customer service professionals and drive operational excellence. This role is ideal for individuals who are passionate about people leadership, customer experience, performance management, and continuous improvement.

As a Team Leader, you will play a key role in ensuring exceptional customer service delivery, coaching and developing team members, managing performance, and collaborating with cross-functional teams to achieve business objectives.

Key Responsibilities

Lead, motivate, and develop a team of customer service associates to achieve performance, quality, productivity, and customer satisfaction goals.
Provide real-time support and guidance to team members, ensuring timely resolution of customer issues and escalations.
Monitor and manage key operational metrics including service levels, quality, productivity, attendance, and customer satisfaction.
Conduct regular coaching sessions, performance reviews, and development discussions to enhance team effectiveness.
Drive employee engagement initiatives and foster a positive, inclusive, and high-performance team culture.
Handle customer escalations professionally and ensure effective resolution while maintaining a high level of customer satisfaction.
Identify performance gaps and implement action plans to improve team and individual performance.
Partner with Quality, Training, Workforce Management, Operations, and other support functions to drive operational excellence.
Analyze customer feedback, performance trends, and operational data to identify opportunities for improvement.
Support onboarding, training, and development of new team members to ensure successful integration into operations.
Ensure adherence to company policies, processes, quality standards, and compliance requirements.
Lead and support process improvement initiatives focused on enhancing customer experience and operational efficiency.
Maintain accurate documentation of performance discussions, coaching activities, and operational reports.
Act as a role model by demonstrating strong leadership, professionalism, accountability, and customer-centric behaviors.

Qualifications & Experience

Bachelor's degree in any discipline.
6+ years of experience in customer service, contact center operations, or customer support environments.
Prior experience in a Team Leader, Supervisor, or people management role.
Strong leadership, coaching, and team development skills.
Excellent verbal and written communication skills.
Proven ability to manage performance and drive results in a fast-paced environment.
Strong problem-solving, decision-making, and conflict-resolution skills.
Ability to analyze performance data and identify improvement opportunities.
Proficiency in Microsoft Office applications and customer service systems.
Flexibility to work in shifts supporting global operations.

Mandatory Skills:

Customer Service Management, Customer Support, Team Leading, Escalation Management, Coaching, Voice Process, Customer Service Team Lead, Shrinkage, Quality Control, Reporting, Stakeholder Management, Process Improvement

Location:

Pune, Maharashtra, India

Experience:

3 to 5 years

Apply Now

Refine Your Search

customer care associate jobs in fursungi pune maharashtra

Customer Care - Team Lead

Assistant Manager – Quality

Associate system administrator

IN-Associate-IAM implementer -GCC-Advisory-Pune

Measurement and Reporting Associate

Senior Associate Accounting Operations (On Contract)

Sr. Director, Medical Information India

Team Lead, Provider Data Operations

Assistant Manager Spa

Assoc Analyst Distributed Pricing

Sales Business Development Manager

Associate Dentist

Associate Systems Engineer

Housekeeping Manager

IN_Senior Associate_SAP SD_SAP_Advisory_Pune

Associate Dentist

Service Sales Specialist, Pune

Salesforce Tech Lead

Senior Consultant - Value and Access

Senior Salesforce Developer

I want to receive the latest job alerts for customer care associate in fursungi pune maharashtra

Explore jobs in more locations

About Us

About the Position

Qualifications & Experience

Jobseeker tools

Employer Tools

Browse

Stay Connected