T Nagar Chennai Tamil Nadu Senior technical communications specialist Jobs – 114 Open Jobs Today

Vice President- Operations Leader
Barclays —Chennai, Tamil Nadu
- Customer service
- Microsoft Office
- Master's degree
Senior Specialist, Total Rewards Analytics
Ford Motor Company —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
2h
Search Engine Optimization Specialist
The Permalinks —Chennai, Tamil Nadu
- ₹40,000 - ₹55,000 a month
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Senior Supply Chain Specialist- Procurement
Buckman —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
WFM (UKG Pro/ Kronos / Boomi) - Senior
EY —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Health insurance
Senior Program Manager
HCLTech —Chennai, Tamil Nadu
- Construction experience
- Communication skills
- Negotiation
8d
SAP ABAP Senior Technical Specialist
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- Analysis skills
- AI
Senior Technical Specialist - JavaScript, React.js, Java
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- Java
- Databases
6d
Purchasing Specialist
KBR —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Engineer SQE
Nordex SE —Chennai, Tamil Nadu
- English
- Microsoft Office
- Master's degree
EY - GDS Consulting - AIA - Gen AI - Senior Manager
EY —Chennai, Tamil Nadu
- Azure
- Doctoral degree
- Computer Science
SEO Specialist
Aban Investment —Chennai, Tamil Nadu
- Full-time
- Remote
- Computer Science
- Marketing
- Master's degree
Quick apply
Specialist,Country Regulatory Reporting
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Excel
- Finance
- Master's degree
- Health insurance
- Paid sick time
4d
SEO Specialist (Remote, Hyderabad, Chennai)
Apex CoVantage —Chennai, Tamil Nadu
- Email
- Remote
- Analysis skills
- Project management
- JavaScript
- Health insurance
QA Analyst
Barclays —Chennai, Tamil Nadu
- English
- Financial services
- Communication skills
10d
EY - GDS Consulting - AIA - Gen AI NVIDIA - Senior
EY —Chennai, Tamil Nadu
- Azure
- Computer Science
- Software troubleshooting
IT Services Specialist
Genesys —Chennai, Tamil Nadu
- Online application
- Azure
- Software troubleshooting
- Customer service
Senior SEO Specialist
EITB Global Infosolutions —Chennai, Tamil Nadu
- ₹14,886.31 - ₹55,110.62 a month
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Senior Database Security Specialist – Db2 for z/OS
SAG Deutschland GmbH —Chennai, Tamil Nadu
- English
- Java
- Master's degree
10h
RC FS -BTI INS -Life and Annuity -Senior
EY —Chennai, Tamil Nadu
- Azure
- AWS
- Project management
- Health insurance

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Vice President- Operations Leader

Barclays -
Chennai, Tamil Nadu

Apply Now

Job details

Permanent

Qualifications

Customer service
Microsoft Office
Master's degree
Six Sigma
Bachelor's degree
Financial services
MBA
Banking
Negotiation

Full job description

Date live: 09/02/2026

Business Area: India COO Customer Care BUK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000123906

Step into the role of a Vice President- Operations Leader. At Barclays, we’re more than a bank we’re a force for progress and help craft innovative solutions. You will be running an operations unit within BGSC, across cities and sites, managing process performance in line with agreed SLA and targets. You will be driving a culture of continuous improvement and maintaining effective working relationships with key stakeholders within BGSC and related customer business areas.

To be successful as a Vice President- Operations Leader, you should have experience with:

Familiar with MS Office and able to use the desktop computer, Proficient in using various communications channels. Graduate in any discipline.
Preferably a MBA/ PGDBM from a reputed institute 9–14 years of work experience with at least at a senior managerial level of leading large teams across multiple processes.
Should have exposure on Customer Service. Experience with leading Financial Services BPOs/Large BPO setup is desirable.
Excellent track record during past work experience; Stability in previous roles.
Should be flexible for any shifts and work on Indian holidays.

Some other highly valued skills may include:

Should be well versed with Quality, Lean, Six Sigma methodology.
Should know about RPA and hands on experience on leading robotic projects.
Familiarity with BUK Operations and aligned functions under its remit.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Chennai office.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

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senior technical communications specialist jobs in t nagar chennai tamil nadu

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