Ghansoli Navi Mumbai Maharashtra Customer care specialist Jobs – 78 Open Jobs Today

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Rentokil Initial —Thane, Maharashtra
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Senior Sales Systems Engineer, VDC M365

Veeam Software -
Mumbai, Maharashtra

Apply Now

Job details

5 days ago

Benefits

Commuter assistance

Qualifications

BCS
Azure
Computer Science
Sales
Sales
Cloud security
Bachelor's degree
SharePoint
Product demos
APIs
Pre-sales
Information Technology

Full job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.

About the Role

This role resides in the specialist sales organization and reports to the WW solution engineering leader of the Veeam Data Cloud M365 business. The role will partner closely with the Veeam Data Cloud M365 sales specialist to drive world-class sales experiences for customers. The role will also work closely with the Veeam Field sales roles –the account executive and solution engineer. By partnering the Veeam Field sales team and the Veeam Data Cloud M365 specialist and solution engineer, Veeam will deliver the best and most value-add sales experience for customers, helping them define the best data protection and resiliency plan possible. This role will also be deeply connected with Microsoft to leverage the Veeam + Microsoft partnership to drive co-sell.

This role is accountable to win the technical decision on large, complicated M365 data protection opportunities. This role is the technical expert on Veeam's M365 data protection products and will need to know detailed product capabilities, demonstrate the product in opportunities, oversee proof of concept tests with customers and explain the benefits of Veeam's technical solution. This role will carry a quota focused on Veeam Data Cloud M365 and be expected to directly engage in sales cycles for opportunities above $100k ARR and advise on smaller opportunities. The Veeam Data Cloud M365 sales specialist will focus on winning the customer decision and proving value, and the solution engineer will focus on winning the technical decision.

This role will be responsible for being up to date on Veeam product capabilities, product roadmap, M365 Backup and the M365 product set. This role will also be accountable for knowing top compete plays in the M365 data protection space against Veeam's top competitors.

This position is based in India and may require occasional travel across the SAARC region as business needs arise.

What You'll Do

Drive revenue: be an expert on Veeam Data Cloud M365 and progress deals by winning the technical decision
Technical expertise: present deep, technical subject matter expertise on Veeam Data Cloud M365 and M365 Backup, including staying current on product features, competitor features
Customer engagement: collaborate with the sales team to engage customers, identify needs, craft compelling and tailored product demonstrations and recommend solution designs
Solution design: Architect Veeam Data Cloud M365 solutions aligned with customer objectives and industry best practices
Proof of Concepts (PoC): Participate in developing and executing PoCs to validate the effectiveness and suitability of Veeam solutions in the customer's environment
Documentation: Create and maintain technical documentation, including solution briefs, whitepapers and best practices to enhance the quality and efficiency of sales efforts, especially around restore orchestration and backup policy design
Collaboration: Serve as the "voice of the customer" by driving a regular cadence with Veeam's relevant product teams to outline feature gaps, product enhancement opportunities and key technical issues in losses
Training: Deliver training to customers, partners and Veeam sales tams on Veeam Data Cloud M365 and best practices for data protection and recovery. Empower Veeam's global field sales teams through on-going consultation, knowledge sharing and best practices

What You'll Bring

Must Have: At least 10+ years in software sales, technical pre-sales, or solution engineering roles; ideally have worked directly selling Microsoft 365 or selling M365 data protection solutions
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
In-depth knowledge of Microsoft 365 and data protection requirements, especially for Exchange, OneDrive, SharePoint, Teams and EntraID
In-depth knowledge of Cloud security requirements, Azure services, M365 APIs
Technical depth on backup & recovery processes and requirements
Ability to simplify complex technical concepts and communicate them clearly to non-technical individuals
Ability to establish rapport quickly with customers, partners and sales teams
Ability to work cross-functionally with Sales, Renewals and Field Marketing
Excellent written and presentation skills for both external and internal audiences
Be able to travel up to 50% of time

What You'll Get

18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private medical coverage for you and up to four dependents
Life, accident, and disability insurance with enhanced coverage
Annual flexible wellbeing allowance for physical and mental wellness
Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
Meal, fuel, and transportation benefits based on work arrangement
Daycare reimbursement and safe cab facility for eligible employees
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Apply Now

Refine Your Search

customer care specialist jobs in ghansoli navi mumbai maharashtra

Senior Sales Systems Engineer, VDC M365

Flow Specialist

Sales Engineer (West 1 Region)

Sales Engineer (North Region)

Service Planner - Thane

Service Planner - Santacruz

Service Planner - Thane (East)

Financial Control & Process Senior

Customer Care Representative

Technology Specialist-Apple

Specialist - Blended Voice

Digital Sales Executive

Specification Engineer (West 2)

Software Engineer - Backend

Service Lab Account Manager - Mumbai (Sales Team) - Biotech

Principal Technical Architect

Senior AI Engineer

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