Bengaluru, Karnataka Amazon work from home Jobs – 112 Open Jobs Today

Principal Program Manager, LMAQ
ADCI HYD 13 SEZ —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
13d
Technical Program Manager, Stores Application Security
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Project management
- Flexible schedule
India Head of Scale
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Computer Science
- Sales
- Master's degree
Sr Software Engineer (.NET)
West Technology Group —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Writing skills
Python Engineer
ASCENT CYBER SOLUTIONS —Bengaluru, Karnataka
- Email
- Oracle
- AWS
- JavaScript
- Work from home
Lead Systems Engineer - public container_2600049Q
PeopleLogic —Bengaluru, Karnataka
- ₹36,00,000 - ₹38,00,000 an hour
- Azure
- Software troubleshooting
- DevOps
Quick apply
Software Development Engineer, CAM
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- AWS
Software Dev Engineer II, Alexa Smart Home
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Software development
7d
Sr. Solution Architect, Startups
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Sales
- AWS
- Computer networking
Senior .Net Developer
Codvo.ai —Bangalore City, Bengaluru, Karnataka
- ₹4,73,722.46 - ₹30,12,215.94 a year
- Full-time
- Azure
- DevOps
- AWS
- Health insurance
- Work from home
Quick apply
Solution Architect, IT/ITES Vertical
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- AWS
- Bachelor's degree
- Computer networking
Account Manager, IT/ITeS, ITS, AWS India
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Presentation skills
Field Developer Marketing Manager, AWS Developer Experience, AWS Developer Experience
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- AWS
- Project management
Software Development Engineer III, Aurora
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Data Engineer II , JWO Data Services
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Databases
- AWS
- Machine learning
- Flexible schedule
Startup Senior Investor Manager, (VC or Angel), AWS Worldwide Startups
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Business development
- AWS
- Analysis skills
5d
Lead Systems Engineer - public container
Société Générale —Bengaluru, Karnataka
- Azure
- Software troubleshooting
- DevOps
Technical Program Manager, Alexa Smart Home
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- System design
- Project management
- Software development
Senior Solutions Architect , ISV
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- AWS
- Computer networking
- Analytics
Solution Architect, ISV, AGS-APJ-India-ISV-SA
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- AWS
- Software development
- Analytics

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Principal Program Manager, LMAQ

ADCI HYD 13 SEZ -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
13 days ago

Qualifications

Analysis skills
Bachelor's degree
Product development
Communication skills
Senior leadership

Full job description

DESCRIPTION

When you attract people who have the DNA of pioneers and the DNA of explorers, you build a company of like-minded people who want to invent. And that’s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product” – Jeff Bezos. Amazon.com’s success is built on a foundation of customer obsession.

Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like clock work? In order to make that happen, behind those millions of packages, billions of decisions get made by machines and humans. What is the accuracy of the customer provided address? Do we know exact location of the address on a Map? Is there a safe place to leave the package at? Can we make an unattended delivery? Would a signature be required? Is the address a commercial property? Do we know open business hours of the address? What if customer is not home? Is there an alternate delivery address? Does the customer have any special delivery preference? What are the other addresses that also have packages to be delivered on the same day? Are we optimizing the delivery associate’s route? Does the delivery associate know the locality well enough? Is there an access code to get inside the building? And the list simply goes on. At the core of it all is the underlying data that can help make those decisions in time. The Last Mile Analytics and Quality (LMAQ) team capitalizes on Amazon’s scale, speed, and ability to invent and simplify to accelerate the data flywheel and curate fresh and authoritative geospatial datasets to improve customer delivery experience. We work closely with tech and science teams on multiple initiatives to automate processes to operate at scale across all regions.

Amazon is seeking an experienced leader to drive the executive customer escalations process for all Geospatial teams. As a Principal Program Manager with the Last Mile Analytics and Quality (LMAQ) team, you will partner with program, technology, science and operations teams to deep dive on customer reported delivery defects and identify strategic long term solutions to improve customer delivery experience. As a key member of the LMAQ org, you will continually raise the bar on innovation for great customer experience. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with product, technology and sciences teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. Excellent communication and writing skills and executive presence to get in front of VPs and SVPs across Amazon will be imperative. You will need to work in a high pace environment with pressing timelines. The successful candidate will be able to:

Effectively manage customer expectations and resolve conflicts that balance client and company needs.
Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
Develop process to effectively maintain and disseminate project information to stakeholders.
Be successful in a delivery focused environment and determine the right processes to innovate on behalf of customers.
This opportunity requires excellent technical, problem solving, and communication skills. The candidate is not just a policy maker/spokesperson but drives to get things done.
Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment.
Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms. Influence product roadmaps based on this strategy to identify medium and long term goals.
With the business growing rapidly, this leader will not have the luxury of having a tunnel-vision for any one area; rather, this individual will need to exhibit excellent judgment on how to prioritize between competing priorities.
Serve as a role model for Amazon Leadership Principles inside and outside the organization.
Actively seek to implement and distribute best practices across teams.

Key job responsibilities

Write executive responses on the escalations and anecdotes working with Geo Spatial product, tech, program, sciences and operations teams.
Define, own and drive large cross-functional programs spanning multiple teams and stakeholders.
Collaborate with product, tech and sciences teams within the Last Mile Technology to drive global programs and systems improvements and reduce customer defects.

BASIC QUALIFICATIONS

7+ years of working cross functionally with tech and non-tech teams experience
7+ years of program or project management experience
7+ years of managing, analyzing and communicating results to senior leadership experience
Bachelor's degree
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

Experience delivering projects within scope, time, budget and quality

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

amazon work from home jobs in bengaluru, karnataka

Principal Program Manager, LMAQ

Technical Program Manager, Stores Application Security

India Head of Scale

Sr Software Engineer (.NET)

Python Engineer

Lead Systems Engineer - public container_2600049Q

Software Development Engineer, CAM

Software Dev Engineer II, Alexa Smart Home

Sr. Solution Architect, Startups

Senior .Net Developer

Solution Architect, IT/ITES Vertical

Account Manager, IT/ITeS, ITS, AWS India

Field Developer Marketing Manager, AWS Developer Experience, AWS Developer Experience

Software Development Engineer III, Aurora

Data Engineer II , JWO Data Services

Startup Senior Investor Manager, (VC or Angel), AWS Worldwide Startups

Lead Systems Engineer - public container

Technical Program Manager, Alexa Smart Home

Senior Solutions Architect , ISV

Solution Architect, ISV, AGS-APJ-India-ISV-SA

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