Saket, Delhi, Delhi Customer care specialist Jobs – 102 Open Jobs Today

Contact Center Specialist
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
Lead Application Security Engineer
Baker Hughes —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- DevOps
- Flexible schedule
Data QA Associate
YipitData (Alternative) —Delhi, Delhi
- Remote
- Microsoft Excel
- Computer Science
- ERP systems
- Flexible schedule
National Tax Specialist
Kuehne+Nagel —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Finance Analyst
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Finance
- Bachelor's degree
- Health insurance
Data Specialist
C2FO —Noida, Uttar Pradesh
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Research
Quick apply
Applications Development Module Lead
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- B.Sc
- Master's degree
12OAH SAP SuccessFactors Specialist
ROHDE & SCHWARZ GmbH & Co. KG —Delhi, Delhi
- Online application
- Remote
- Computer Science
- Engineering
- Master's degree
- Health insurance
T3 - Analyst Operation
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Strategic Pricing Lead Analyst
FedEx AMEA —Gurugram, Haryana
- Full-time
- Microsoft Excel
- PMP
- Finance
Quality Specialist
Komodo Health —Delhi, Delhi
- Remote
- Computer Science
- Salesforce
- English
Quick apply
14d
Claims - Associate
Wellcove —Delhi, Delhi
- Night shift
- Remote
- Medicine
- Basic math
- English
Quick apply
Senior Manager, Marketing Operations
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Marketing
- Salesforce
- SQL
9h
Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Data analysis skills
- SQL
- Analysis skills
Sales Specialist, ACI ISC
Philips —Gurugram, Haryana
- Full-time
- Master's degree
- Business development
- Bachelor's degree
18h
National Tax Specialist (Direct Tax)
Kuehne+Nagel —Gurugram, Haryana
- Microsoft Powerpoint
- Finance
- Analysis skills
Solution Area Specialists - Biz Apps
Microsoft —Gurugram, Haryana
- Full-time
- Computer Science
- Sales
- Master's degree
6d
Area SV Coordinator Sales Execution
Hapag-Lloyd AG —West District, Delhi
- Sales
- Customer service
- Salesforce
Sales Engineer (North Region)
Leviat —Delhi, Delhi
- Full-time
- Civil engineering
- Sales
- Construction
- Health insurance
Quick apply
Management Trainee
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply

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Contact Center Specialist

Ameriprise India -
Noida, Uttar Pradesh

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Job details

Full-time

Qualifications

Customer service
Bachelor's degree
Financial services
Communication skills

Full job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors’ practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment.

Key Responsibilities

First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution
Educate clients and advisors on newly implement services, systems, or procedures for efficient self-service
Process complex service transactions, or resolve account service casework, which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet/exceed Service goals
Interact directly with customers, inbound/outbound phone queue, to provide accurate and immediate solutions to transaction and service request. Utilize internal computer applications and enter all information in the appropriate system
Participate in Team meetings, huddles, and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities

Required Qualifications
- Graduate/ Post- Graduate in finance / commerce/ business management/ operations discipline

Minimum 1-3 years of relevant work experience
Strong written and spoken communication skills
Ability to explain complex policies or concepts in time bound manner
Excellent customer service skills
Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner

Weekend Working
Rotational offs
Rotational shifts

Preferred Qualifications
Up to 3 years of customer service experience

Exposure to Financial services industry with knowledge of products and services in Securities & Brokerage Operations & Insurance sector

Full-Time/Part-Time

Full time

Timings

(8:00p-4:30a)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Client Service

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Apply Now

Refine Your Search

customer care specialist jobs in saket, delhi, delhi

Contact Center Specialist

Lead Application Security Engineer

Data QA Associate

National Tax Specialist

Finance Analyst

Data Specialist

Applications Development Module Lead

12OAH SAP SuccessFactors Specialist

T3 - Analyst Operation

Strategic Pricing Lead Analyst

Quality Specialist

Claims - Associate

Senior Manager, Marketing Operations

Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)

Sales Specialist, ACI ISC

National Tax Specialist (Direct Tax)

Solution Area Specialists - Biz Apps

Area SV Coordinator Sales Execution

Sales Engineer (North Region)

Management Trainee

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