Haryana Quality assurance associate Jobs – 165 Open Jobs Today

Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Microsoft Office
- Master's degree
Quick apply
Technology Operations Specialist
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Assistant Professor, Associate Professor & Professor in Electronics & Communication Engineering
Somany College —Rewari, Haryana
- ₹15,000 - ₹30,000 a month
- Part-time
- Research
- Master's degree
- Presentation skills
Quick apply
Quality Auditing Associate
Accenture —Gurugram, Haryana
- Full-time
- Analysis skills
- Marketing
20h
1985479-Senior Manager
EXL Service —Gurugram, Haryana
- Full-time
- Computer Science
- Master's degree
- SQL
Scripting Senior Manager
Inizio Ignite | Research Partnership —Gurugram, Haryana
- Research
- Analysis skills
- Project management
9d
Operations Manager, Search - AI Data
ADCI - Haryana - D50 —Gurugram, Haryana
- Full-time
- Microsoft Excel
- English
- SQL
8d
PI & Advisory Operations Associate
Fidelity International —Gurugram, Haryana
- Full-time
- English
- Continuous improvement
5d
1985306-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Office
- Analysis skills
- Project management
Sales Coordinator
Marriott International, Inc —Sohna, Gurugram, Haryana
- Full-time
- 12th Pass
- Supervising experience
Senior ServiceNow Developer - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Weekend availability
- Computer Science
- Customer service
- B.Sc
- Flexible schedule
Manager, Energy - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Level 3 Support Analyst
Anaplan —Gurugram, Haryana
- Email
- Data analysis skills
- English
- Communication skills
Quick apply
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Senior Associate, Dot Net Developer - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Azure
- SQL
- APIs
Data & Analytics Analyst
National Westminster Bank PLC —Gurugram, Haryana
- Full-time
- SQL
- APIs
- Agile
11d
Assistant Professor, Associate Professor & Professor Printing Technology
Somany College —Rewari, Haryana
- ₹15,000 - ₹25,000 a month
- Part-time
- Research
- Master's degree
- Presentation skills
Quick apply
9d
Assistant Professor, Associate Professor & Professor Computer Science Enginnering(CSE)
Somany College —Rewari, Haryana
- ₹15,000 - ₹30,000 a month
- Part-time
- Research
- Master's degree
- Presentation skills
Quick apply
Cloud Data Engineer
Luxoft —Gurugram, Haryana
- Oracle
- English
- SQL
Concierge Associate
Marriott International, Inc —Gurugram, Haryana
- Full-time
- 12th Pass
- Supervising experience

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Associate - Customer Care - Sales & Support 5A

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
English
Microsoft Office
Master's degree
Sales
Quality assurance
Bachelor's degree
Data management
Human resources
MA
UX
Business Administration
Data science
Manufacturing
BA

Full job description

Associate - Customer Care - Sales & Support

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Customer Interaction: Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and timely information to customers regarding products, services, or policies. Resolve customer complaints efficiently and escalate issues when necessary. Process Adherence: Follow standard operating procedures (SOPs) and company guidelines to ensure consistent service delivery. Maintain documentation and update customer records accurately in the CRM or relevant databases. Issue Resolution: Analyze customer problems and provide appropriate solutions or alternatives. Coordinate with other departments like technical support, billing, or logistics for issue resolution. Quality Assurance: Ensure high-quality customer interactions by adhering to quality standards. Participate in training sessions and continuously improve knowledge of products and processes. Data Management: Accurately enter and maintain customer data. Prepare reports on customer feedback, issues, and service efficiency. Customer Retention: Identify opportunities to upsell or cross-sell products or services. Foster positive relationships with customers to enhance customer loyalty. Feedback and Improvement: Gather customer feedback and relay it to relevant teams for product or process improvement. Suggest improvements in customer service processes based on customer interactions.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, ITIL Foundation - AxelosAxelos, Professional, Customer Service (PCS) - Horeca Forma Be ProHoreca Forma Be Pro, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Automotive Manufacturing, Consumer Electronics, Customer Care, Customer Relationship Management (CRM), Data Consulting, Data Literacy, Data Science, Experience Design (Including Customer/User Experience), Generative AI, Internet Businesses, Medical Devices, Microsoft Applications, Microsoft Office, Negotiation, Order Management, Software Industry, Telecommunications, User Experience (UX)

Language

English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Sales & Support

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

quality assurance associate jobs in haryana

Associate - Customer Care - Sales & Support 5A

Technology Operations Specialist

Assistant Professor, Associate Professor & Professor in Electronics & Communication Engineering

Quality Auditing Associate

1985479-Senior Manager

Scripting Senior Manager

Operations Manager, Search - AI Data

PI & Advisory Operations Associate

1985306-Lead Assistant Manager

Sales Coordinator

Senior ServiceNow Developer - Global Capability Center

Manager, Energy - Global Capability Center

Associate Level 3 Support Analyst

Process Associate- Customer Care

Senior Associate, Dot Net Developer - Global Capability Center

Data & Analytics Analyst

Assistant Professor, Associate Professor & Professor Printing Technology

Assistant Professor, Associate Professor & Professor Computer Science Enginnering(CSE)

Cloud Data Engineer

Concierge Associate

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