Delhi Warehouse operations manager Jobs – 62 Open Jobs Today

Customer Service Manager
Peluche —Delhi, Delhi
- Up to ₹3,50,000 a year
- Customer service
- Bachelor's degree
- Communication skills

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Customer Service Manager
Peluche —Delhi, Delhi
The objective of the role is to enhance customer experience, give top-notch customer service and close a sale by effectively guiding the customer towards the…
Up to ₹3,50,000 a year
Logistics solution consultant
Mr solution —Okhla, Delhi, Delhi
Join our growing logistics team and play a key role in designing innovative supply chain and warehousing solutions for our clients.
₹50,000 - ₹80,000 a month
Quick apply
6h

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Customer Service Manager

Peluche -
Delhi, Delhi

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Job details

Up to ₹3,50,000 a year

Qualifications

Customer service
Sales
Bachelor's degree
Communication skills

Full job description

The Role shall be to assist the B2C customer with their queries, feedback, concerns and close the sale with the individual. Her/his focus would be on satisfactorily resolving customer concerns, answering customer queries and responding on behalf of Peluche on all the available customer channels. The role shall involve usage of software, all forms of verbal and written communications (both internal and external). The objective of the role is to enhance customer experience, give top-notch customer service and close a sale by effectively guiding the customer towards the end of the sale journey.

WHO SHOULD APPLY

Who believes we grow as a team and not individually
Someone who sees joy in building things from scratch
If you are not afraid to fall, and can stand up and improvise overall
A person with Never Give Up Attitude
Someone who is looking for a steep learning curve
Self-driven, Ambitious & Go-getter
Result Oriented: Success is measured by the results and continuous effort is what takes you there.
Has the right attitude to excel and grow in an organization

WHAT'S IN IT FOR YOU

Get accustomed to working in a highly challenging environment.
An experience of working in high-performance fashion startup with high-profile customers.
Ability to understand how things work on the ground level.
Get on ground experience on how to start a business from scratch.
Opportunities to scale and grow exponentially in a highly competitive environment
A steep learning curve

Remuneration: Upto 3.5 LPA (Fixed+Variable)

JOB DESCRIPTION

Responding all the emails coming to the customer service desk
Responding to all the calls coming to the customer service desk
Responding to all the chats coming on the website from the end customers/prospects
Operating the order management, warehouse management, chat, calling softwares to respond to customer query/concern
Effectively troubleshooting the concerns with available data and resources
Floating the feedback received from the customer internally to improve current product/processes
Managing the customer expectation
Providing a great customer experience while talking to the customer and assisting him/her
Having the customer concerns resolved by coordinating with the operations team and closing the thread
Answering the prospect's queries efficiently and closing the sales
Have 360 degree understanding of the product
Efficient and regular documentation

PRE-REQUISITE

Post-Graduate or Graduate in any field
Good with Numbers
Confident and fluent written & verbal communication skills
Prior experience in customer service is an added Advantage
Laptop operating capabilities

About Peluche Inc

We have started Peluche on August’16 with an aim to create a leading Men Accessories Brand by 2020.

ROI Driven: We are a self-sustaining profitable fashion startup and thus whatever we do has to be ROI driven.

CLIENTELE: Like any other business we have multiple revenue streams one of which is also B2B. We have been able to convert brands like Adidas, Shantanu & Nikhil, Porsche, Reebok, Suzuki, Archies, Organic India, Mahindra, ISS, Innovaccer, Terex, TVS, Wizcraft and many others. These brands not only help us stretch our boundaries but also contributes heavily on the revenue side.

Consumer Love us: Peluche is highest rated brand in its category on every Indian marketplace where we operate.

TEAM: Small and Nimble-footed team which gives us an edge over big corporate to get accustomed to ever-changing consumer demands.

LOCATION: We are located at South Delhi with close proximity to popular areas

If the profile interests you please let us know by sending your CV's at [email protected] or [email protected]

Apply Now

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