Infor are seeking a strategic and technically strong Director of Software Development to lead the design, development, and delivery of Agentic Innovation solutions for customers. This role will drive innovation, ensure engineering excellence, and enable agile product delivery across distributed teams. The ideal candidate is a seasoned leader who can balance people management with technical oversight, and who thrives in a collaborative, customer-centric environment.
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Manage development budgets, resource allocation, and strategic vendor partnerships.
- Stay ahead of technology trends and evaluate their applicability to Infor’s platforms and products
- Define and own the Agentic AI strategy for FDE (offshore delivery) inline with Velocity Suite vision, aligning investments to business goals, customer needs, and product strategy.
- Lead a team (approx.. 15+ resources) who are highly motivated to prioritize, design and deliver of GenAI-enabled features, copilots, agents, automation, and conversational intelligence capabilities across the suite, to global customers.
- Partner with product, engineering, architecture, design, and data teams to translate high-value use cases into scalable, production-ready GenAI solutions.
- Establish portfolio governance for GenAI initiatives, including prioritization, funding, success metrics, delivery oversight, and value realization.
- Build and lead high-performing teams across AI engineering, prompt and evaluation disciplines, product management, and program delivery, with strong coaching and talent development.
- Drive platform decisions related to model selection, orchestration, prompting, retrieval, evaluation, observability, security, compliance, and cost management and work in close collaboration with Dev/Product organization.
- Create clear operating rhythms with stakeholders across sales, customer success, support, legal, security, and finance to ensure adoption and business readiness.
- Represent the Gen AI and Velocity Suite vision to executive leadership, customers, and partners through roadmap reviews, business cases, demos, and strategic updates.
- Ensure responsible AI practices, including governance, privacy, security, transparency, and lifecycle controls for enterprise-grade GenAI deployments.
- Monitor portfolio performance using customer impact, adoption, reliability, speed, quality, and financial metrics, and continuously refine execution based on outcomes.
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Experience in software development, in a leadership role.
- Experience with Agile/Scrum methodologies and leading distributed development teams.
- Bachelor’s degree in technology and engineering, Data Science, or a related field; advanced degree preferred.
- 18+ years of experience in Software, AI, Data and Product leadership roles, with several years leading cross-functional teams at scale.
- Hands-on industry experience related to ERP (Infor (preferable)/Third party) implementations, especially in functional/business side…leading customer conversation is highly recommended considering this role being customer facing with focus on high value usecases, deployments, escalations etc..
- Proven experience defining and delivering generative AI capabilities in enterprise software products. Good understanding of large language models, agentic systems, prompt design, retrieval-augmented generation, evaluation methods, and modern software architecture.
- Track record of discussing roadmaps, usecase prioritization, stakeholder alignment, and execution management.
- Experience in exploring, building business cases and tying GenAI investments to measurable outcomes such as revenue growth, customer adoption, productivity, or cost reduction.
- Knowledge of AI governance, privacy, security, model risk, and responsible AI practices in enterprise environments.
- Excellent communication and executive influence skills, with the ability to translate technical strategy into business value.
- Strong people leadership capabilities and an ability to build teams, ground up… with focus on hiring, mentoring, performance management, and organizational design.
Success Measures
- Growth in adoption and customer value from AI-enabled capabilities across the Velocity Suite.
- Reliable delivery of roadmap commitments with clear business impact and stakeholder visibility.
- Improved speed to market, solution quality, and reuse through a strong AI platform and delivery model.
- Effective governance of risk, compliance, and cost for AI initiatives at scale.
- Strong team health, talent retention, and leadership bench strength across the organization.
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Experience in cloud / Saas / ERP, or industry-specific enterprise applications.
- Experience driving organizational change and influence at all levels.
- Excellent communication, decision-making, and stakeholder management skills.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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