JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Integrated Facilities Management
Site: Applied Materials India Pvt Ltd, Bangalore.
Assistant Manager- Guest Relations
Integrated Facilities Management — Corporate Solutions
What This Job Involves:
The Assistant Manager- Guest Relations plays a dual role at the forefront of facilities management and client service, creating exceptional first impressions while supporting comprehensive administrative and facility management operations.
Serving on the Front & Back Lines of Facilities Management & Client Service
As the face of our organization, you'll manage one of the most dynamic positions in our office—the Front Office Executive with facilities support responsibilities. You'll set the standard for professionalism, creating positive first impressions while efficiently supporting the facility management team.
Core Responsibilities:
Provide a welcoming environment and professional reception services for all visitors and staff
Support general front office administration and facilities duties as directed by your line manager
Identify and recommend improvements to administrative processes and procedures
Build and maintain relationships with internal and external clients, resolving service issues efficiently
Coach team members to facilitate effective knowledge transfer
Coordinate plans/manuals delivery and maintain the plans database
Monitor incoming plans and coordinate project documentation archiving
Manage the Service requests daily, notifying appropriate personnel as needed
Execute all responsibilities in accordance with internal procedures, contractual requirements, and budget constraints
Being at the Heart of the Business
Maintain and update records and databases with meticulous attention to detail
Assist coordinators and managers with implementing administrative processes
Serve as coordinator for daily operation, monitoring progress and updating reports in shared folders
Process documentation and information according to business requirements and deadlines
Manage telephone registers, call tracking, and client contact information
Contribute to monthly management reports for clients
Manage conference rooms, events, and coordinate facility-related services
Communicate and coordinate with Landlord as per site-specific requirements.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
