BM - Gold Loan - Hyd 3
Aditya Birla Group —Telangana
- Customer service
- Master's degree
- Business development
14h
Planning Manager
DAZN —Hyderabad, Telangana
- Full-time
- Customer service
- Human resources
Quick apply
Delivery Head
ZAGGLE —Hyderabad, Telangana
- ₹0 a year
- Full-time
- Customer service
- Analysis skills
- Project management
Quick apply
BM - Gold Loan - Hyd 2
Aditya Birla Group —Telangana
- Customer service
- Master's degree
- Business development
14h
Circle Head - Gold Loan - Hyd
Aditya Birla Group —Telangana
Supply Chain Manager
Novartis —Hyderabad, Telangana
- Full-time
- Mentoring
5d
Senior IC IT Auditor
Flutter Entertainment —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Commuter assistance
- Health insurance
3d
ACCOUNT DELIVERY HEAD (ADH) L3
Wipro Limited —Hyderabad, Telangana
- Agile
2d
Delivery Lead - Implementation Services (Propel)
ZAGGLE —Hyderabad, Telangana
- ₹0 a year
- Full-time
- Customer service
- Analysis skills
- Project management
Quick apply
AM Operations
SIS Prosegur —Hyderabad, Telangana
- Email
Operations Manager- GIS
Wipro Limited —Hyderabad, Telangana
- Supervising experience
2h

More jobs to discover

Find similar jobs that you might be interested in.

Change Management COE Manager: GCC Commercial & Consumer
PepsiCo —Hyderabad, Telangana
Minimum of 10-14 years industry experience with strong knowledge and working experience with change management, organizational design, organization culture, and…
Sr. Manager - Projects
Schneider Electric —Hyderabad, Telangana
Manage a team of industrial cross functional leaders in project for New development projects, regionalization, feasibility studies etc.
9d

I want to receive the latest job alerts for head of operational risk in telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of operational risk jobs near telangana

Operations Manager jobs in Hyderabad, Telangana

Supply Chain Manager jobs in Hyderabad, Telangana

Delivery Director jobs in Hyderabad, Telangana

Senior IT Auditor jobs in Hyderabad, Telangana

Operations Manager jobs in Kondapur, Hyderabad, Telangana

Operations Manager jobs in Sriperumbudur, Tamil Nadu

Resort Manager jobs in Pune, Maharashtra

Operations jobs in Nashik, Maharashtra

Operations Manager jobs in Noida, Uttar Pradesh

Operations Manager jobs in Patna, Bihar

Product Manager jobs in Ahmedabad, Gujarat

Marriage Hall, Manager jobs in Chennai, Tamil Nadu

Supply Chain Manager jobs in Navi Mumbai, Maharashtra

Supply Chain Manager jobs in Gurugram, Haryana

Supply Chain Manager jobs in Zirakpur, Punjab

Food Quality Manager jobs in Mumbai, Maharashtra

Supply Chain jobs in Tamil Nadu

Supply Chain Manager jobs in Chandigarh, Chandigarh

Supply Chain Management Pharma jobs in Pune, Maharashtra

Senior Export Executive jobs in Mumbai, Maharashtra

BM - Gold Loan - Hyd 3

Aditya Birla Group -
Telangana

Apply Now

Job details

14 hours ago

Qualifications

Sales management
Customer service
Master's degree
Business development
Bachelor's degree
Team management
Relationship management
Fraud prevention and detection
MBA
Communication skills
Banking

Full job description

Designation:

Location: India Telangana Secunderabad - Mayfair Complex

Organization: Financial Services

Job Description:

Copilot said:

Job Description – Branch Manager (Gold Loans)

Job Title: Branch Manager – Gold Loans
Department: Gold Loans
Reporting To: Area Head / Regional Manager – Gold Loans
Location: As Assigned

Job Purpose

The Branch Manager is responsible for managing the overall branch operations and driving business growth in the Gold Loan business. The role involves achieving business targets, ensuring operational excellence, maintaining portfolio quality, delivering superior customer service, and ensuring adherence to regulatory and company policies. The Branch Manager will lead and supervise the branch team, including Manager Valuation and Officer Valuation.

Key Responsibilities

Business Development & Revenue Growth

Achieve branch-level Gold Loan business targets and profitability objectives.
Drive customer acquisition, retention, and portfolio growth.
Develop local marketing initiatives and business generation activities.
Build strong relationships with customers, referral partners, and local influencers.
Ensure cross-selling of company products and services.

Branch Operations Management

Oversee day-to-day branch operations and ensure smooth functioning.
Monitor loan processing, disbursement, renewals, and closures.
Ensure branch productivity and operational efficiency.
Maintain branch infrastructure, security, and asset management.

Credit & Risk Management

Ensure proper appraisal and valuation of pledged gold.
Monitor portfolio quality and delinquency levels.
Initiate recovery actions and control overdue accounts.
Ensure adherence to risk management and fraud prevention guidelines.

Team Management

Lead, guide, and motivate branch employees to achieve business objectives.
Supervise Manager Valuation and Officer Valuation teams.
Conduct regular performance reviews and coaching sessions.
Identify training and development needs of branch staff.

Compliance & Governance

Ensure strict adherence to company policies, RBI guidelines, and regulatory requirements.
Maintain accurate branch records and documentation.
Ensure compliance with audit requirements and timely closure of observations.
Promote a culture of ethical business practices and compliance.

Customer Service

Deliver exceptional customer experience and service quality.
Resolve customer complaints and escalations promptly.
Ensure customer satisfaction and strengthen customer relationships.

Key Performance Indicators (KPIs)

Branch Business Achievement
Portfolio Growth
Profitability
Collection Efficiency
Portfolio Quality (NPA/Delinquency Control)
Customer Acquisition and Retention
Audit Compliance Score
Team Productivity and Engagement

Educational Qualification

Graduate in any discipline.
MBA or Post-Graduate qualification preferred.

Experience

5–10 years of experience in Gold Loans, Banking, NBFC, Financial Services, or related sectors.
Minimum 2–3 years of experience in branch operations and team handling.
Strong understanding of Gold Loan operations, appraisal processes, collections, and compliance requirements.

Skills & Competencies

Leadership and Team Management
Business Development & Sales Management
Customer Relationship Management
Gold Loan Product Knowledge
Credit and Risk Assessment
Operational Excellence
Collection & Recovery Management
Communication and Interpersonal Skills
Analytical and Problem-Solving Skills

Direct Reports

Manager Valuation
Officer Valuation
Branch Operations Staff (where applicable)

Preferred Candidate Profile

Proven track record in achieving business targets.
Strong customer orientation and relationship management skills.
Ability to manage branch profitability and operational efficiency.
Sound knowledge of regulatory and compliance requirements applicable to Gold Loans and NBFC operations.

Apply Now

Refine Your Search

head of operational risk jobs in telangana

BM - Gold Loan - Hyd 3

Planning Manager

Delivery Head

BM - Gold Loan - Hyd 2

Circle Head - Gold Loan - Hyd

Supply Chain Manager

Senior IC IT Auditor

ACCOUNT DELIVERY HEAD (ADH) L3

Delivery Lead - Implementation Services (Propel)

AM Operations

Operations Manager- GIS