Tamil Nadu Senior implementation specialist Jobs – 127 Open Jobs Today

Onboarding Specialist
Caprice Cloud Solutions Pvt Ltd —Coimbatore, Tamil Nadu
- Master's degree
- Bachelor's degree
- JavaScript
Quick apply
Sr Business analyst / Product Owner
Tata Elxsi —Chennai, Tamil Nadu
- Master's degree
- SQL
- APIs
TL-FP&A
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Spring Boot Technical Senior Specialist - JavaScript
HCLTech —Chennai, Tamil Nadu
- JavaScript
- Agile
- Communication skills
13d
Vice President - Client Tax Operations
Citi —Chennai, Tamil Nadu
- Full-time
- Finance
- Bachelor's degree
- AI
Senior Data Protection Consultant
Tsaaro Consulting —Chennai, Tamil Nadu
- Full-time
- AI
- Communication skills
7d
Salesforce CPQ Specialist
Saadhvi Technology —Chennai, Tamil Nadu
- Microsoft Excel
- Salesforce
- JavaScript
Campaign Strategy Specialist
Accenture —Chennai, Tamil Nadu
- Full-time
- Data analysis skills
- Master's degree
- Project management
9d
Senior Talent Acquisition Specialist
Kauvery Hospital, Chennai —Vadapalani, Chennai, Tamil Nadu
- ₹2,50,000 - ₹4,00,000 a year
- Full-time
- In-person
- Health insurance
Quick apply
Sr Principal IT Applications Specialist - Oracle ERP
Gen Digital Inc. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Oracle
- Research
- Databases
Quick apply
ReturnShip - BISVIA - Life Science
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Computer Science
- Project management
- Agile
Specialist 4 - User Experience
Comcast Corporation —Chennai, Tamil Nadu
- Full-time
- SQL
- Bachelor's degree
- Continuous improvement
2d
Senior Payments Solution Engineer / Payment Platform Consultant
EverExpanse —Chennai, Tamil Nadu
- Email
- Azure
- Computer Science
- Software troubleshooting
6d
Returnship Program - BIOVIA - Life Science
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Computer Science
- Project management
- Agile
Senior Data Engineer
Ciklum —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- SQL
- AWS
- APIs
- Health insurance
Lead Consultant - SAP BTP
AstraZeneca —Chennai, Tamil Nadu
- Full-time
- Java
- JavaScript
- AI
Portfolio Office - Jira Lead
Barclays —Chennai, Tamil Nadu
- Negotiation
8d
Senior Lead Microsoft Dynamics AX2012 Developer
ASSA ABLOY —Chennai, Tamil Nadu
- Microsoft Powerpoint
- DevOps
- English
Subcontracts Specialist
McDermott —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Communication skills
IFC Exits SME
Barclays —Chennai, Tamil Nadu
- Analysis skills
- Leadership
- Communication skills

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Onboarding Specialist

Caprice Cloud Solutions Pvt Ltd
Coimbatore, Tamil Nadu

Quick apply

Job details

Qualifications

Master's degree
Bachelor's degree
Zendesk
JavaScript
REST
APIs
ServiceNow
SaaS
Communication skills
jQuery
HTML

Full job description

We are looking for experienced Customer Onboarding/ product implementation specialist to onboard customers and provide enterprise-level technical support to our customers. This technician will gather the requirement via phone, web, email, chat, and other channels as required and provide the best-in-class implementation of the product.

Role and Responsibilities:

Be prime contact for customers during project implementations and display a high sense of urgency and ownership during customer interactions.
Extremely strong in relationship building/management with clients and internal stakeholders (Sales, Presales, Customer Success, Product, Engineering, Marketplace, and Support).
Be responsible for all technical aspects of project implementation and coordination, right from kick-off to Go-Live, including scoping and change request management along with the Engagement Manager (EM).
Work closely with project sponsors and stakeholders (internal & external) in defining project goals, requirements, project planning, tracking, and delivering the project(s) in a timely manner/agreed time frames.
Conduct pre-kick-off meetings with sales/pre-sales and kick-off meetings with customers to establish and communicate project plans, milestones, goals, and associated processes and set the right expectations with customers.
Work with EM to lead the development and implementation of a coordinated set of plans and programs for all phases to meet the goals and priorities of the projects.
Participate in establishing practices, templates with EM (Statement Of Work (SoW), Project plans, trackers), policies, tools and partnerships to expand and mature these capabilities for the organization
Ensure the prime objective of “delivering moments of wow to our customers” is always met.
Work with EM to establish and manage communication, escalation, and risk management plans.
Monitor and track project progress and work efforts on a daily basis, and report project status to EM, senior management and other stakeholders. This role includes working on multiple projects at a time.
Coordinate with customer, EM and internal teams to develop work/change when needed due to changes in scope, schedules, and dependencies.
Communicate clearly with management, customers, sales, and developers to ensure business requirements are translated accurately for implementation.
Recommend product enhancements and new product opportunities to the Product Management team. Should also check with the product team as per the timelines committed by them.
Work closely with pre-sales/sales and implementation services to help estimate customer engagements and keep them updated on latest changes in process.
Work with SI partners for custom app/integration work for customer engagements.
Work closely with Customer Success Manager (CSM) to ensure proper handover after Go-Live is done.
Take on other assigned responsibilities as required.
Be a trusted advisor to the customers and have a growth mindset

Qualifications

At least 2 to 5 years experience in the software/tech industry
Experience in the implementation of SaaS products is a big plus, or working experience in
these products
Basic front-end programming skills such as HTML5, JavaScript, and jQuery (Good to
have)
Basic understanding of the technology stack and programming concepts
Understanding of integrations (REST APIs) with cloud systems
Good to have a hands-on experience with configuring SAAS products such as Zoho, Zendesk, Keka, Servicenow
Ability to learn and understand the SAAS products
Fast learner and can pick up new technologies
Good communication skills and written skills – must have
Willing to work in Europe shift.
Capable of working on a cross-functional team to solve business & tech problems
Understand the customer requirements and passion for providing solutions
Soft skills to interact with customers over the phone or video call

Quick apply

Refine Your Search

senior implementation specialist jobs in tamil nadu

Onboarding Specialist

Sr Business analyst / Product Owner

TL-FP&A

Spring Boot Technical Senior Specialist - JavaScript

Vice President - Client Tax Operations

Senior Data Protection Consultant

Salesforce CPQ Specialist

Campaign Strategy Specialist

Senior Talent Acquisition Specialist

Sr Principal IT Applications Specialist - Oracle ERP

ReturnShip - BISVIA - Life Science

Specialist 4 - User Experience

Senior Payments Solution Engineer / Payment Platform Consultant

Returnship Program - BIOVIA - Life Science

Senior Data Engineer

Lead Consultant - SAP BTP

Portfolio Office - Jira Lead

Senior Lead Microsoft Dynamics AX2012 Developer

Subcontracts Specialist

IFC Exits SME

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