TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.
About the Role
We are seeking an innovative and strategic Salesforce Staff Solution Architect to lead the design and delivery of enterprise-level Salesforce solutions. This role is pivotal in translating complex business requirements into scalable, robust, and high-performing technical architectures across Salesforce CRM, Agentforce, CPQ, and integrated platforms. You will serve as a trusted advisor, technical visionary, and hands-on leader, ensuring our Salesforce ecosystem drives business transformation and delivers measurable value.
Key Responsibilities:
- Enterprise Solution Design & Architecture:
- Architect end-to-end Salesforce solutions that address complex business challenges and integrate seamlessly with the broader technology ecosystem.
- Develop and maintain architecture blueprints, technical design documents, and reusable frameworks.
- Ensure architectural integrity, scalability, and adherence to Salesforce best practices and governance standards.
- Lead the evaluation and adoption of new Salesforce features, tools, and releases to advance platform maturity.
- Stakeholder Engagement & Requirements Gathering:
- Collaborate with business leaders, product owners, and cross-functional teams to capture, analyze, and prioritize business requirements.
- Facilitate workshops, process mapping sessions, and proof-of-concept (POC) initiatives to validate solution approaches.
- Hands-On Solution Delivery:
- Oversee and participate in the configuration, customization, and integration of Salesforce products (Sales Cloud, Service Cloud, Agentforce, CPQ, Experience Cloud, etc.).
- Guide and support development teams in Apex, Lightning Web Components (LWC), SOQL, and integration patterns.
- Lead technical planning, testing, release management, and user adoption efforts.
- Process Mapping & Optimization:
- Utilize industry-standard process mapping tools (e.g., Lucidchart, Microsoft Visio, Miro, Salesforce Diagrams) to visualize and optimize business processes.
- Drive process reengineering and automation initiatives to maximize efficiency and user experience.
- Project Management & Agile Delivery:
- Partner with project managers to define project plans, timelines, and deliverables.
- Leverage project management tools (e.g., Jira, Confluence, Asana, Wrike, Kantata) to track progress, manage technical debt, and ensure alignment across teams.
- Support Agile ceremonies and foster a culture of continuous improvement.
- Governance, Security & Compliance:
- Define and enforce development standards, DevOps practices (e.g., Copado), and architecture reviews.
- Ensure solutions comply with security, privacy, and regulatory requirements (e.g., GDPR, HIPAA).
- Mentorship & Technical Leadership:
- Mentor and guide junior architects, developers, and administrators.
- Lead peer reviews, knowledge-sharing sessions, and contribute to a culture of technical excellence.
Required Qualifications:
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
- 10 or more years of hands-on Salesforce experience, including architecture, development, and integration.
- Proven track record as a Salesforce Solution Architect delivering enterprise-scale CRM transformations.
- Deep expertise in Salesforce CRM, Agentforce, CPQ, and multi-cloud implementations.
- Strong knowledge of Salesforce architecture, integration patterns, and optimization techniques.
- Experience with process mapping and project management tools (Lucidchart, Visio, Jira, Confluence, etc.).
- Hands-on experience with Apex, LWC, SOQL, and Salesforce APIs.
- Familiarity with integration platforms (MuleSoft, Informatica) and DevOps tools (Copado, Git).
- Excellent communication, stakeholder management, and leadership skills.
Preferred Certifications
- Salesforce Certified Application Architect or System Architect
- Salesforce Certified Agentforce Specialist
- Salesforce Certified Platform Developer II
- Salesforce Certified CPQ Specialist
Skills & Competencies
- Strategic thinking and business acumen
- Advanced process mapping and solution diagramming
- Project management and Agile delivery
- Data modeling, security, and compliance
- Change management and user adoption
- Continuous learning and innovation
Work Environment
- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.
