Maharashtra German language Jobs – 119 Open Jobs Today

Customer Support Specialist
Blue Ribbon Bags India Pvt Ltd —Lower Parel, Mumbai, Maharashtra
- ₹17,000 - ₹18,000 a month
- Weekend availability
- Spanish
- Customer service
- English
Quick apply
6h
FATCA CRS Officer
Apex Group —Baner, Pune, Maharashtra
- Full-time
- Microsoft Excel
- Customer service
- English
Senior Procurement Specialist
Roche —Mumbai, Maharashtra
- English
- Leadership
13d
Transaction Management Group , Vice President , Institutional Equity Division
Morgan Stanley —Mumbai, Maharashtra
- Microsoft Excel
- English
- Bachelor's degree
Senior Auditor
ThyssenKrupp —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sourcing Manager
Roche —Mumbai, Maharashtra
- English
- Master's degree
- Bachelor's degree
13d
4400294-Assistant Manager
EXL Service —Pune, Maharashtra
- Full-time
- Analysis skills
Presentation Designer Junior
Körber AG —Navi Mumbai, Maharashtra
- Microsoft Powerpoint
- English
- Microsoft Office
Procurement Specialist
Roche —Mumbai, Maharashtra
- English
13d
Marketing Operations Team Lead
Tvh India Private Ltd —Pune, Maharashtra
- Email
- Social media management
- Salesforce
- English
Quick apply
13d
Functional Safety Automotive Domain
ABC Consultants —Pune, Maharashtra
- Full-time
- Hybrid work
- APIs
Quick apply
Process Engineer - AI Automation & Business Process Management
AMINA Group —Mumbai, Maharashtra
- Master's degree
- Scripting
- APIs
Quick apply
14d
Service Operations Specialist, AS
Deutsche Bank —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- English
- Health insurance
13d
CAE Engineer
ELENO Energy LLP —Pune, Maharashtra
- ₹2,87,925.63 - ₹10,74,004.13 a year
- Full-time
- CAD
- Master's degree
- Scripting
- Health insurance
- Flexible schedule
Quick apply
1d
Associate - Accounts Payable (DE)
Mettler Toledo —Mumbai, Maharashtra
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Sr. Engineer Software (Mendix Developer)
Vertiv —Pune, Maharashtra
- Spanish
- Computer Science
- B.Sc
Head Of Marketing - Mumbai
Crimson Interactive —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Planning/ Change management
Quest Global —Pune, Maharashtra
- Full-time
- AutoCAD
- Research
- Assembly
Quick apply
Business Advisory Analyst
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Process engineer
BASF Chemicals India Pvt. Ltd. —Navi Mumbai, Maharashtra
- Laboratory experience
- English
- Microsoft Office

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Customer Support Specialist

Blue Ribbon Bags India Pvt Ltd
Lower Parel, Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹17,000 - ₹18,000 a month
6 hours ago

Benefits

Provident Fund

Qualifications

French
Spanish
Multilingual
Customer service
Call centre
English
Portuguese
Italian
Communication skills
German

Full job description

Location: Lower Parel, Mumbai

Employment Type: Full-time

Schedule: Shift-based (Morning, Day & Night) — coverage required across customer time zones, including weekends/holidays

Qualifications: Graduation

Key Responsibilities:

Respond promptly and professionally to inbound customer calls and emails regarding flight rebooking eligibility.
Verify customer identity and booking details, including date of birth and flight ticket PNR (Passenger Name Record), following data-verification protocols.
Clearly explain the Trip rebooking process to customers, including what to expect next and realistic timelines.
Inform customers that alternative trip options will be sent via email, and clearly explain that they must reply to that email to select their preferred option.
Communicate the 24-hour response window.
Monitor outstanding offer cases approaching their 24-hour deadline and send polite reminder communications where appropriate.
Accurately log every interaction, customer detail, and case outcome in customer support and case management systems.
Escalate complex, sensitive, or ambiguous cases to the Operations team or relevant internal stakeholders.
Maintain a consistently polite, patient, and empathetic tone, particularly with customers who may be stressed about travel disruption.
Identify recurring customer questions or friction points and feed insights back to the Operations and Product teams to improve the customer journey.
Adhere strictly to data privacy and confidentiality standards when handling personal and travel information.

Required:

Fluent English, both written and spoken, with clear pronunciation and a neutral, easily understood accent, this role involves frequent live phone conversations with international customers.
Previous experience in a customer service, call center, or support role (travel, airline, or insurance industry experience is a strong plus).
Excellent verbal communication skills: warm, patient, and confident on the phone.
Strong written communication skills for professional, friendly, and clear email correspondence.
High attention to detail when collecting and verifying sensitive personal and booking information.
Comfortable working with case management, CRM, or helpdesk software (e.g., Zendesk, NeetoDesk, or similar) — training will be provided.
Ability to stay composed and empathetic when speaking with customers who are anxious, frustrated, or facing travel disruption.
Reliable, punctual, and comfortable working shift patterns that may include evenings, weekends, or holidays.

Nice to Have

Additional languages beyond English (Spanish, Italian, French, German, or Portuguese)
Experience working with airlines, OTAs, travel agencies, or travel insurance/assistance providers.
Familiarity with PNR structures and airline booking systems.
Experience working in a startup or fast-paced, evolving operational environment.

How to Apply

Please submit your CV/resume along with a short note (written in English) describing your relevant customer service experience. Shortlisted candidates will be invited to a phone/video interview that includes a brief live English-language assessment.

Pay: ₹17,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

german language jobs in maharashtra

Customer Support Specialist

FATCA CRS Officer

Senior Procurement Specialist

Transaction Management Group , Vice President , Institutional Equity Division

Senior Auditor

Sourcing Manager

4400294-Assistant Manager

Presentation Designer Junior

Procurement Specialist

Marketing Operations Team Lead

Functional Safety Automotive Domain

Process Engineer - AI Automation & Business Process Management

Service Operations Specialist, AS

CAE Engineer

Associate - Accounts Payable (DE)

Sr. Engineer Software (Mendix Developer)

Head Of Marketing - Mumbai

Product Planning/ Change management

Business Advisory Analyst

Process engineer

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