Job Description: CA ESP Administrator in Australia.
Specialized Batch Admin role for support
Responsible to perform ESP agent installation / troubleshooting
Responsible for working with Architects, Vendors, and Operations team for the Patch implementation
CA ESP Administrator is to provide the Batch Operations, Scheduling, and administration support.
CA ESP knowledge is required to manage the ESP tool and provide the platform support
To do production support activities for Banking domain based on CA ESP
Access provisioning to ESP
Day to Day Scheduler Administration
Implement the ESP Platform fixes supplied by Vendor
Identify and investigate capacity and performance related issues
Implement proposed change that can potentially reduce cost or improve performance
Perform root cause analysis to the identified problem records and identify permanent resolution to prevent incident recurrence.
Monitor SNOW/Remedy queue for day-to-day issues.
Doing Problem management activities
Doing Incident management, managing P1/P2/P3/P4 outages and issues.
Need to get involve in change management activities for ensuring production system are working as expected post changes
IT Skills & Experience:
Strong knowledge in CA ESP Batch Scheduling tool
Experience in Installation of new ESP Agents / troubleshooting.
Experience in scheduler client installation
Level 3 Application Support Analyst experience
Batch Management understanding and scheduling expertise using Control-M V-9 and above.
Let me know if you have questions.
