Kerala Technical support team leader Jobs – 92 Open Jobs Today

L1 SOC Analyst
UST —Thiruvananthapuram, Kerala
- Analysis skills
- Computer networking
- Communication skills
Quick apply
PEC Leader - Software Engineering
Equifax —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Health insurance
- Paid time off
Technical Solutions Architect - Specialist
Equifax —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- B.Sc
- Java
- Health insurance
- Paid time off
Technical Lead (C++)
Cyncly —Kochi, Kerala
- Full-time
- Computer Science
- English
- Databases
VP Strategic Services
Prevalent AI —Kakkanad, Kochi, Kerala
- Full-time
- AI
- Communication skills
- Analytics
PHP Developer
Maxwell GeoSystems —Kochi, Kerala
- Rotational shift
- Databases
- SQL
- Project management
4400315-Manager
EXL Service —Kochi, Kerala
- Full-time
- Finance
- Master's degree
- Bachelor's degree
General Maintenance Technician- FTC
AccorHotel —Kochi, Kerala
- Full-time
- Plumbing
- Training & development
Quick apply
Manager, Digital Services Sales
Zyxware Technologies —Technopark, Thiruvananthapuram, Kerala
- Computer Science
- Sales
- Engineering
Senior Software Developer (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
AI Lead - SDLC
Cyncly —Kochi, Kerala
- Full-time
- Computer Science
- DevOps
- System design
Solution Architect
Calinova Innovation Private Limited —Calicut, Kerala
- Full-time
- Azure
- Computer Science
- Master's degree
- Health insurance
- Work from home
Quick apply
10d
Technical Architect (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- English
- Master's degree
- Bachelor's degree
Lead II - Taxes
UST —Thiruvananthapuram, Kerala
- Communication skills
- Tax experience
Quick apply
Lead – Pre-Sales/ Business Development
Trenser —Thiruvananthapuram, Kerala
- Azure
- DevOps
- Microsoft Office
Quick apply
SALES AND MARKETING MANAGER
Cordiace Technologies —Kakkanad, Kochi, Kerala
- Computer Science
- Master's degree
- Analysis skills
Senior Software Engineer (.Net Core, Angular)
Cyncly —Kochi, Kerala
- Full-time
- Azure
- DevOps
- English
Lead Software Engineer (Angular, .Net Core, Fullstack)
Cyncly —Kochi, Kerala
- Full-time
- Azure
- Management
- DevOps
7d
Scientific Sales Consultant (Freshers)
4baseCare —Kottayam, Thiruvananthapuram, Kerala
- Full-time
- Sales
- B.Sc
- Master's degree
- Health insurance
Quick apply
9d
Software Developer (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps

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L1 SOC Analyst

UST -
Thiruvananthapuram, Kerala

Quick apply

Job details

Qualifications

Analysis skills
Splunk
Computer networking
SIEM
Communication skills
Malware analysis

Full job description

Role description

The primary role of a SOC Level 1 Analyst is to serve as the frontline defense, managing first triage and ranking of security cases, and initiating the threat detection and response processes for client-related security events. The Analyst is integral to the MDR, working collaboratively with other teams to ensure high quality of service, and will be given opportunities for professional growth in cybersecurity. The position entails conducting inquiry procedures as dictated by CyberProof methodology and contributing insights on the case investigation and detection quality.
Principal Duties:
Quickly respond to and classify all incoming security cases, ensuring that incidents are appropriately escalated to the right analyst within the predefined SLA period during the Analyst's shift.
Conduct the first triage investigations into the assigned cases using a blended approach based on tools integrated into the SOAR platform and document all collected evidence and conclusions.
At the shift's commencement, diligently review all new information in the SOAR, through the Teams channel, shared mailbox, and any other designated communication mediums to ensure readiness to continue or start case the investigation and address client queries.
Facilitate a smooth handoff to the next team at the end of the shift, ensuring continuous and seamless security monitoring.
Remain to any procedural inconsistencies or issues and proactively report these to the team leader or upper analytical layer (L2) for resolution or consultation.
Should uncertainty or complex issues arise, elevate the matter promptly to a senior L1 Analyst or Shift and Technical Leads before resorting to the L2 team.
Support the Lead Analysts and the L2 team in the extraction and compilation of data needed for the preparation of Weekly, Monthly, and Quarterly Business Review (QBR) documentation.
Skills and qualifications:
At least 1 year of experience as a security analyst
Proficient in investigating s related to phishing, malware, and similar threats.
Solid understanding of computer security and networking concepts
Experience with SIEM or similar security tools.
Knowledgeable about endpoint protection tools
Skilled in analyzing network traffic, interpreting logs, and examining packet capture.
Strong critical thinking and analytical abilities
Excellent written and verbal communication skills
Experience managing and analyzing s from security tools is a plus.
Familiarity with cloud solutions is advantageous.
Relevant certifications are a plus.

Skills

splunk,endpoint detection and response,incident response,malware analysis,splunk query language

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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Refine Your Search

technical support team leader jobs in kerala

L1 SOC Analyst

PEC Leader - Software Engineering

Technical Solutions Architect - Specialist

Technical Lead (C++)

VP Strategic Services

PHP Developer

4400315-Manager

General Maintenance Technician- FTC

Manager, Digital Services Sales

Senior Software Developer (f/m/d)

AI Lead - SDLC

Solution Architect

Technical Architect (f/m/d)

Lead II - Taxes

Lead – Pre-Sales/ Business Development

SALES AND MARKETING MANAGER

Senior Software Engineer (.Net Core, Angular)

Lead Software Engineer (Angular, .Net Core, Fullstack)

Scientific Sales Consultant (Freshers)

Software Developer (f/m/d)

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