Barakpur West Bengal Customer service representative Jobs – 77 Open Jobs Today

Customer Service Associate – Retail – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- Customer service
- English
- 12th Pass
Customer Service Trainer – Chat – E-commerce – Howrah
Fusion CX —Howrah, West Bengal
- Customer service
- Microsoft Office
- Presentation skills
Trainee Customer Service Associate – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Weekend availability
- Nursing
- English
- Bachelor's degree
Customer Care Assistants / Supervisor
Purwanchal Nagarik Samity —Kolkata, West Bengal
- Supervising experience
- Bachelor's degree
Customer Service Associate – Tier 1 Backend Support (AI) – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- 12th Pass
- AI
Walk -in Interview - Customer Support Agent
Gear Inc. —Kolkata, West Bengal
- Full-time
- Walk-in
- English
Quick apply
Assamese Speaking DRA Certified Customer Service Associate (CSA) – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Rotational shift
- Customer service
- English
- Bachelor's degree
Customer Service Associate – Premium Voice Process – Kolkata, West Bengal
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- English
- 12th Pass
Customer Service Associate – Supplier Procurement – Blended (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- English
Senior Customer Service Associate
Ergode —Unknown, West Bengal
- Customer service
- Organisational skills
- Communication skills
Quick apply
Sr. Associate - Customer Care - Collections 5B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply

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Customer Service Trainer – Chat – E-commerce – Howrah
Fusion CX —Howrah, West Bengal
As a trainer, you will transform customer service representatives or CSRs into capable customer service agents who are well-equipped with the skills and…

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Customer Service Associate – Retail – Kolkata

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Fresher | Full-time

Qualifications

Customer service
Call centre
English
12th Pass
Hindi
Communication skills

Full job description

Are you a fresher or an experienced customer service professional fluent in English and Hindi? Are you exploring customer service jobs in Kolkata or looking for stable contact center jobs in Kolkata within a structured, professional environment? Fusion CX is hiring Customer Service Associates for a full-time, work-from-office role based in Kolkata. This opportunity is ideal for candidates seeking long-term growth in call center jobs in Kolkata, with clearly defined responsibilities, consistent processes, and a disciplined contact center setup.

Job Description:

About the Role
As a Customer Service Associate, you will handle customer interactions across voice-based contact center operations. The role requires strong communication skills, operational discipline, and the ability to follow defined service and compliance standards while delivering accurate and professional customer support.

Key Responsibilities

Handle customer interactions efficiently in a contact center operations environment.
Communicate clearly and professionally with customers through voice interactions.
Maintain accuracy while documenting customer interactions and service details.
Follow process guidelines, quality standards, and compliance requirements consistently.
Ensure adherence to attendance, schedule, and performance benchmarks.
Represent the organization professionally in all customer communications.
Support day-to-day service delivery while maintaining service quality expectations.
Perform assigned operational tasks in line with business and process requirements.

Job Requirements:

Education

Minimum qualification: 12th pass (XII) or equivalent.

Experience & Skills

Suitable for contact center operations roles.
Fluency in English and Hindi (spoken and written) is mandatory.
The ability to speak or write additional languages as required by the process is an advantage.
Physically fit and capable of performing duties in a work-from-office environment.
Clear verbal communication and professional customer handling skills.
Willingness to comply with employment verification and service provider policies.

Work Mode & Location

Work From Office (WFO)
Location: Kolkata, India

Why Join Fusion CX?

Fusion CX offers stable and structured customer service jobs in Kolkata within a professional contact center environment. Employees benefit from defined processes, consistent work schedules, and exposure to large-scale contact center operations in Kolkata. This role is well-suited for candidates seeking full-time call center jobs in Kolkata, professional stability, and long-term career development within a people-focused CX organization.

Apply Now

Refine Your Search

customer service representative jobs in barakpur west bengal

Customer Service Associate – Retail – Kolkata

Customer Service Trainer – Chat – E-commerce – Howrah

Trainee Customer Service Associate – Kolkata

Customer Care Assistants / Supervisor

Customer Service Associate – Tier 1 Backend Support (AI) – Kolkata, India

Walk -in Interview - Customer Support Agent

Assamese Speaking DRA Certified Customer Service Associate (CSA) – Kolkata

Customer Service Associate – Premium Voice Process – Kolkata, West Bengal

Customer Service Associate – Supplier Procurement – Blended (WFO, Kolkata)

Senior Customer Service Associate

Sr. Associate - Customer Care - Collections 5B

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