Telangana Software quality assurance analyst Jobs – 120 Open Jobs Today

Support Analyst IT – Quality
Mattel —Hyderabad, Telangana
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Customer service
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10d
Sr. Quality Engineer - Corp Systems
Protolabs —Hyderabad, Telangana
- ₹15,36,073 - ₹23,04,116 a year
- Computer Science
- SQL
- Bachelor's degree
Quick apply
1d
Test Manager
QualiZeal —Hyderabad, Telangana
- Full-time
- Project management
- Communication skills
Senior Specialist - Quality Engineering
LTM —Hyderabad, Telangana
- Salesforce
- DevOps
- English
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4d
Senior Software Engineer PDS Global Technical Services IT Systems
Bristol-Myers Squibb —Hyderabad, Telangana
- Email
- Hybrid work
- Computer Science
- Software troubleshooting
- Java
Assoc Software Engineer - Oracle
Mattel —Hyderabad, Telangana
- Oracle
- Computer Science
- DevOps
Business Analyst, Product Development
Intercontinental Exchange Holdings, Inc. —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Associate - SIT Engineer
Hubbell Incorporated —Hyderabad, Telangana
- Azure
- Oracle
- Computer Science
Software Engineer - Oracle
Mattel —Hyderabad, Telangana
- Full-time
- Oracle
- Computer Science
- DevOps
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Sr Software Engineer - Oracle
Mattel —Hyderabad, Telangana
- Full-time
- Oracle
- Computer Science
- DevOps
Quick apply
Quality Assurance Engineer I, Selling Partner Experience
ADCI HYD 20 SEZ - H94 —Hyderabad, Telangana
- Full-time
- Java
9d
Senior LN ERP Developer
Enviri Global Service Centre —Hyderabad, Telangana
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- Data analysis skills
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Solution Architect
Mattel —Hyderabad, Telangana
- Full-time
- Oracle
- Computer Science
- Salesforce
Quick apply
Senior Full Stack Java Developer (REMOTE)
Charles River Laboratories —Hyderabad, Telangana
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- DevOps
- Paid time off
- Work from home
Senior Model Validation Analyst II(Python/R)
Verisk —Hyderabad, Telangana
- Full-time
- SQL
- AWS
- Bachelor's degree
Adv Engineer QE II
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Health insurance
Senior Software Engineer
Octave Intelligence —Hyderabad, Telangana
- Microsoft Excel
- Oracle
- Software troubleshooting
Senior Test Engineer (Mobile and Connected Vehicle Services & UI/UX)
Quest Global —Hyderabad, Telangana
- Full-time
- Computer Science
- DevOps
- Master's degree
Quick apply
5h
.Net Developer
AppsTek Corp —Hyderabad, Telangana
- Computer Science
- Windows
- SDLC
Test Architect – TOSCA
QualiZeal —Hyderabad, Telangana
- Full-time
- AutoCAD
- DevOps
- Scripting

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Support Analyst IT – Quality

Mattel -
Hyderabad, Telangana

Quick apply

Job details

Full-time
10 days ago

Qualifications

Jira
ITIL Certification
Computer Science
Software troubleshooting
Customer service
Supply chain
Laboratory information management systems
SQL
Quality assurance
Bachelor's degree
ITIL
IT support
Scripting
ServiceNow
IT
Application support
Manufacturing
Communication skills
Information Technology

Full job description

Job Description

Job Title: Support Analyst IT – Quality

Location: Hyderabad, India

Job Summary: We are seeking a skilled Support Analyst in Quality Portfolio to provide reliable application support and operational excellence for key Quality IT systems.

This role focuses on supporting and maintaining specialized applications critical to quality management, laboratory operations, regulatory compliance, and sustainability initiatives across supply chain and manufacturing processes.

The ideal candidate brings strong technical support expertise, hands-on knowledge of LIMS (Laboratory Information Management System), Polarion (Application Lifecycle Management / Quality Assurance platform), and Sustainability applications (e.g., ESG tracking, waste/carbon management tools, or environmental compliance systems), to ensure system availability, user satisfaction, data integrity, and minimal disruption to business operations.

The position requires proactive issue resolution, user training, and collaboration with business stakeholders and IT teams—without involvement in software development, testing, or engineering tasks. Reporting to the Quality IT Delivery Lead and collaborating with onshore portfolio leadership, the analyst will contribute to stable, compliant, and efficient Quality IT operations.

This role should be working 4 days a week onshore from Hyderabad MTIC office and provides support on shift basis to covers 24x7 support for critical Quality applications.

Key Responsibilities

Provide first and second-level support for LIMS, Polarion, and Sustainability applications: troubleshoot incidents, resolve user queries, perform root-cause analysis, and implement fixes or workarounds in a timely manner.
Monitor system health, performance, and alerts; perform routine maintenance, configuration updates, user access management, and patch/application of updates to ensure high availability and compliance.
Manage user support lifecycle: respond to tickets (via ServiceNow/JIRA/Service Desk), prioritize issues based on business impact, escalate complex problems, and track resolution to closure.
Support business users (Quality, Lab, Regulatory, Supply Chain teams) through training sessions, knowledge articles, best-practice guidance, and process walkthroughs for effective use of LIMS (sample tracking, workflow automation, data integrity), Polarion (requirements/test management, traceability, QA compliance), and Sustainability tools (environmental data capture, reporting, ESG metrics).
Ensure data accuracy, traceability, and regulatory compliance (e.g., audit trails, electronic signatures, change control) across supported applications.
Collaborate with vendors/support teams (e.g., Siemens for Polarion, LIMS providers) for advanced troubleshooting, enhancements, or escalations.
Contribute to knowledge base maintenance, documentation of configurations/workflows, and continuous improvement initiatives (e.g., reducing recurring incidents, optimizing user experience).
Participate in change management processes: assess impact of updates, coordinate testing/validation (non-technical), and support go-live activities.
Track support metrics (ticket volume, resolution time, user satisfaction) and report trends to leadership for proactive improvements.

Qualifications

Required Qualifications & Experience

Bachelor's degree in Information Technology, Computer Science, Life Sciences, Supply Chain, or related field.
4+ years of experience in IT application support, preferably in Quality, Laboratory, Compliance, or Manufacturing environments.
Strong hands-on knowledge and support experience with:
LIMS (e.g., sample management, workflow automation, data integrity in lab/quality processes).
Polarion (ALM/QA platform for requirements, test management, traceability, compliance/audit support).
Sustainability applications (e.g., tools for ESG reporting, carbon/waste tracking, environmental compliance in supply chain/manufacturing).
Solid understanding of ITIL processes (incident, problem, change management) and ticketing tools (ServiceNow, JIRA).
Excellent problem-solving, communication, and customer service skills for interacting with global business users.
Experience in regulated industries (consumer goods, pharma, manufacturing) with focus on compliance and data governance.

Preferred Skills & Attributes

Familiarity with integration points between LIMS, Polarion, and other Quality/ERP/Sustainability systems.
Basic scripting/SQL knowledge for querying data or generating reports (not development).
Certifications: ITIL Foundation, Polarion Administrator/User, LIMS-related training, or equivalent.
Ability to thrive in a fast-paced, global matrix environment with cross-time-zone support needs.

This role is vital for maintaining reliable, compliant Quality IT operations—ensuring LIMS drives efficient lab workflows, Polarion enables robust QA/traceability, and Sustainability applications support environmental goals—while delivering exceptional user support and contributing to overall Quality transformation.

About Us: We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company.

How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications.

Quick apply

Refine Your Search

software quality assurance analyst jobs in telangana

Support Analyst IT – Quality

Sr. Quality Engineer - Corp Systems

Test Manager

Senior Specialist - Quality Engineering

Senior Software Engineer PDS Global Technical Services IT Systems

Assoc Software Engineer - Oracle

Business Analyst, Product Development

Senior Associate - SIT Engineer

Software Engineer - Oracle

Sr Software Engineer - Oracle

Quality Assurance Engineer I, Selling Partner Experience

Senior LN ERP Developer

Solution Architect

Senior Full Stack Java Developer (REMOTE)

Senior Model Validation Analyst II(Python/R)

Adv Engineer QE II

Senior Software Engineer

Senior Test Engineer (Mobile and Connected Vehicle Services & UI/UX)

.Net Developer

Test Architect – TOSCA

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