Tambaram Chennai Tamil Nadu Desktop support technician Jobs – 130 Open Jobs Today

Engineer Desktop Support / Help Desk
Onx —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
Specialist- IT I IND
First Solar —Sriperumbudur, Tamil Nadu
- Full-time
- Computer Science
- Customer service
- Windows
Technical Support Engineer
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
3d
CRM -Helpdesk executive - TPA - Chennai location
MEDI ASSIST INSURANCE TPA PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹1,85,000 - ₹2,50,000 a year
- Full-time
- English
- Microsoft Office
- 12th Pass
- Health insurance
- Cell phone reimbursement
Quick apply
IT Helpdesk Support Executive
ZakApps —Chennai, Tamil Nadu
- Rotational shift
- Software troubleshooting
- B.Sc
- Windows
Support Engineer | Chennai, India
Photon —Chennai, Tamil Nadu
- Rotational shift
- Software troubleshooting
- Communication skills
Technical Support Engineer I
Sectigo —Chennai, Tamil Nadu
- Weekend availability
- Software troubleshooting
- Word processing
- Computer literacy
Quick apply
IT Help Desk Associate III
NCR —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
Technical Support Specialist (EDI)
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Night shift
- Computer Science
- Linux
- Health insurance
Executive - Delivery & Support- IT Infrastructure Services
Noventiq —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
5d
Jr. System Administrator
Knack Studios —Chennai, Tamil Nadu
- Computer Science
- Windows
- Linux
Quick apply
DevOps Engineer / System Administrator
Monotaro Technologies India Private Limited —Chennai, Tamil Nadu
- Computer Science
- DevOps
- Java
Quick apply
IT Helpdesk Engineer
Bloom Electronics Private Limited —Chennai, Tamil Nadu
- Up to ₹16,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Commuter assistance
- Health insurance
Quick apply
Systems Administrator
Alphatech Solutions —Chennai, Tamil Nadu
- From ₹2,50,000 a year
- Full-time
- IT
- Linux
- In-person
Quick apply
Project Engineer / Technical Support Trainee
ABN Infotech Solutions —Chennai, Tamil Nadu
- ₹11,000 - ₹15,000 a month
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Cell phone reimbursement
Quick apply
Senior Support Lead - IT Operations
HCLTech —Chennai, Tamil Nadu
- SQL
- Scripting
- Financial services
11d
Senior Technical Support Specialist
Equativ —Chennai, Tamil Nadu
- Hybrid work
- Customer service
- English
- SQL
Quick apply
Head Operations
Fusion My Business —Chennai, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Computer Science
- Customer service
- B.Sc
Quick apply
Technical Support Executive – Voice Process
Movate —Ambattur, Chennai, Tamil Nadu
- Night shift
- Bachelor's degree
- Communication skills
- Commuter assistance
- Health insurance
Specialist- Technical Support Administrator
Nordex SE —Chennai, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Engineering

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Engineer Desktop Support / Help Desk

Onx -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

TCP
ITIL Certification
Azure
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
CCNA
Windows
Technical support
DHCP
Analysis skills
Bachelor's degree
DNS
ServiceNow
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Information Technology
VPN

Full job description

Job Title: P1 Engineer-Desktop Support/ Help desk

Job Purpose:

The P1 Engineer – Desktop Support / Help Desk is responsible for providing advanced first-line technical support and service request fulfillment for end users across supported business applications, systems, and infrastructure services. This role independently diagnoses and resolves technical issues, ensures adherence to service level agreements (SLAs), and serves as an escalation point for junior service desk personnel. The engineer is expected to contribute to process improvements, knowledge management, and overall service excellence while maintaining a high level of customer satisfaction.

Essential Functions:

Provide advanced Level 1 technical support for hardware, software, operating systems, network connectivity, and business applications.
Diagnose and resolve incidents and service requests independently while meeting established SLAs.
Perform detailed troubleshooting and root cause identification for recurring user issues.
Manage incident ownership from initiation through resolution and closure.
Escalate complex or unresolved issues to Level 2 support teams with complete troubleshooting documentation.
Support account administration activities including password resets, access management, and user provisioning/deprovisioning.
Monitor service desk queues and prioritize incidents based on business impact and urgency.
Participate in major incident bridge calls and provide user communication updates as required.
Create, update, and maintain knowledge base articles, SOPs, and troubleshooting documentation.
Assist in onboarding and mentoring junior service desk associates.
Identify opportunities for automation, process optimization, and service improvement.
Ensure compliance with ITIL processes including Incident, Request, Problem, and Change Management.
Generate and maintain accurate ticket documentation, work notes, and customer communications.
Collaborate with infrastructure, application, security, and network teams to facilitate issue resolution.
Contribute to operational reporting and service quality initiatives.

Education & Certifications:

Diploma/Graduate / Professional degree in computer science, Information Technology, Electronics, or related discipline.
ITIL Foundations Certification, CCNA preferred.
Microsoft Fundamentals, Azure Fundamentals, CompTIA A+, Network+, or equivalent certifications preferred.

Experience:

3-6 years of experience in technical support, NOC or service desk environment.

Special Knowledge, Skills, and Abilities:

Technical Skills

Strong understanding of Windows operating systems and desktop troubleshooting.
Knowledge of Microsoft 365, Outlook, Teams, OneDrive, and Office applications.
Basic understanding of Active Directory, Group Policies, and user account management.
Understanding of networking fundamentals including DNS, DHCP, VPN, TCP/IP, and Wi-Fi troubleshooting.
Familiarity with endpoint management and remote support tools.
Experience using ITSM tools such as ServiceNow.

Professional Skills

Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to handle multiple priorities in a fast-paced environment.
Strong customer service orientation and stakeholder management skills.
Ability to work independently with minimal supervision.
Effective documentation and knowledge-sharing capabilities.
Ability to mentor and guide junior team members.

Apply Now

Refine Your Search

desktop support technician jobs in tambaram chennai tamil nadu

Engineer Desktop Support / Help Desk

Specialist- IT I IND

Technical Support Engineer

CRM -Helpdesk executive - TPA - Chennai location

IT Helpdesk Support Executive

Support Engineer | Chennai, India

Technical Support Engineer I

IT Help Desk Associate III

Technical Support Specialist (EDI)

Executive - Delivery & Support- IT Infrastructure Services

Jr. System Administrator

DevOps Engineer / System Administrator

IT Helpdesk Engineer

Systems Administrator

Project Engineer / Technical Support Trainee

Senior Support Lead - IT Operations

Senior Technical Support Specialist

Head Operations

Technical Support Executive – Voice Process

Specialist- Technical Support Administrator

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