Saidabad Hyderabad Telangana Human resources specialist Jobs – 116 Open Jobs Today

Sr. Technical Support Specialist
OpenText —Hyderabad, Telangana
- Weekend availability
- Oracle
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- Windows
2h
Senior Staffing Specialist
Microchip Technology —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- Travel
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IT Specialist
DSV —Hyderabad, Telangana
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- Oracle
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Sr. Delivery Consultant, Customer Experience, Professional Services
AWS ProServe IN - Karnataka —Hyderabad, Telangana
- Full-time
- Computer Science
- Sales
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Principal Cybersecurity Specialist
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- Azure
- AWS
- Bachelor's degree
Manager Shared Services
FedEx AMEA —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Program Manager - Salesforce
Salesforce —Hyderabad, Telangana
- Full-time
- Azure
- PMP
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8d
Specialist, BXT, BXT-SE
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- Human resources
Salesforce Success Architect - AMER Shifts (Salesforce Exp is mandatory)
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- APIs
5h
Technical Architect — Tableau Next
Salesforce —Hyderabad, Telangana
- Full-time
- Azure
- Salesforce
- Analytics
Technical Consultant (Oracle Cloud HCM)
iteria.us —Hyderabad, Telangana
- Microsoft Access
- Oracle
- Computer Science
- Paid time off
Servicenow - Platform Engineering and Support 170156
ADP —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- CAD
1d
Senior Data Analyst, Marketing Performance
Salesforce —Hyderabad, Telangana
- Full-time
- Computer science
- Salesforce
- SQL
5d
PKF Melbourne - Operations Specialist (Intermediate)
Talent Formula —Hyderabad, Telangana
- Finance
- Travel
Shared Services Analyst
FedEx AMEA —Hyderabad, Telangana
- Full-time
- Project management
- Bachelor's degree
14d
Senior Technical Program Manager, TimeHub
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Project management
- Software development
Global Mobility Specialist- (Visa / Immigration Process)
Apex Group —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Manager/Senior Manager, Technical Consulting — Marketing Cloud Next
Salesforce —Hyderabad, Telangana
- Full-time
- Azure
- Management
- Salesforce
Salesforce Senior Technical Architect (CTA Aspirants)
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
- APIs
- AI
RCM Coding Analyst
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Anatomy knowledge
- B.Sc
- Master's degree
- Paid holidays
- Paid sick time
Quick apply
10d

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Sr. Technical Support Specialist

OpenText -
Hyderabad, Telangana

Apply Now

Job details

2 hours ago

Qualifications

RDBMS
Oracle
Computer Science
Information Systems
Windows
Technical support
Java
Master's degree
Analysis skills
Presentation skills
Bachelor's degree
PostgreSQL
REST
Linux

Full job description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact:
Open Text is seeking Senior Technical Support Specialists (TSS) in Documentum. TSSs’ are responsible to independently diagnose and resolve complex enterprise Client needs involving unique systems, environments and related operational issues. Support requests/cases from Enterprise Client/Partners/OT Professional Service will be received via OT My Support portal. TSSs work closely with cross functional teams (such as Engineering, Professional Services, Account Renewals& Product Management) to resolve any/all Client needs. Acts as a remote Client advocate and analyst, understanding Client issues/queries and providing relevant information/resolution aimed at meeting and exceeding Client expectations. Innovates/Identifies areas of improvement in the process/tools-used/product, proactively taking it up with respective stake holders, to go up the value chain. Constantly and continuously enhances knowledge on OT products, developing self and upskilling team members across the globe. Where relevant, as Subject Matter Expert (SME), participate in documentation and product review too, prior to product release/general availability (GA)

What the role offers:

Interfaces directly with Clients at all stages of problem resolution process (including understanding issues that Clients are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
Validates technical information, sets fair expectations and disseminates information as needed
Schedule, participate and where relevant lead Client facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
Demonstrates good judgement to actively assess situations, engage senior resources/management (as and when needed) to resolve complex/escalated Client issues
Ability to work under pressure, multitasking and prioritizing, with a great sense of urgency, collaborating with relevant stakeholders, handling major incidents and/or high severity situations
Systematically gathers relevant information and analyzes a broad range of factors while investigating and resolving issues
Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; ensuring all stake holders are notified in a timely fashion, of ongoing investigation and problem resolution status
As a 24 x 7 x 365 organization, MUST BE willing to work in shifts
Support business needs via taking-up On-Call responsibilities during weekends and/or public holidays (as and when need arises)
Mentors and/or coaches less experienced TSSs
Create knowledge base (where nonexistent) and refine existing knowledge base content to keep it up to date/relevant; may perform senior or expert level tasks for assigned products and skills; prepares white papers for other TSSs and/or Clients regarding technical solutions

What you need to succeed:

Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
2-5 years minimum of related experience
Possesses extensive knowledge in Documentum Content Server and Documentum Development Tools [REST, DFS and DFC]
Thrive& excel in a high-pressure, time sensitive enterprise environment
Fantastic client focused service skill (Empathy-based listening, written and verbal skills)
Excellent Analytical& Technical Troubleshooting skills
Great Team Player, Interpersonal skills and Presentation skills
Fair understanding of OpenText product portfolio and their value proposition to the client
Good knowledge on both Windows and Linux Operating system environments
Excellent understanding on RDBMS (Oracle , SQLServer and Postgres)
Basic understanding of Core java program
Knowledge on Documentum xPlore is added advantage

One last thing:
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

human resources specialist jobs in saidabad hyderabad telangana

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