Karapakkam Chennai Tamil Nadu Windows server administrator Jobs – 80 Open Jobs Today

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Updates the technical inventory database and tracking system to reflect current request status and builds an array of technical documentations.
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Senior Administrator - Desk Side Services, AMT Asset Management Software

HCLTech -
Chennai, Tamil Nadu

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Job details

5 hours ago

Qualifications

Customer service
Research
Windows
Computer networking

Full job description

Chennai, Tamil Nadu
Job Summary

Taking direction from the Operations Manager, to provide a full range of services essential for the operation of client computers and peripherals that are maintained by Local Services.

Key Responsibilities
The IT Senior Engineer/Team Lead shall provide oversight to ensure that information systems and infrastructure are in accordance with defined requirements, ensure established processes are followed and that requirements management practices are in place and conform to system standards. The IT Team Lead shall work on-site and may be required to travel to locations to support meetings or other activities in support of assigned work. Taking direction from the Operations manager, the incumbent provides a full range of services essential for the operation of client computers and peripherals that are maintained by Local Services. This is a senior-level technical position, requiring a wide variety of experience in supporting technology in a complex environment. The incumbent will have demonstrated advanced, in-depth experience with implementing; configuring and supporting Windows based computers. In-depth proficiency and knowledge and hands-on experience supporting servers and network technology is also required to be successful in this position. The incumbent will provides work guidance or orientation for non-routine procedures, complex issues, and implementation. Duties include level 2 and 3 support of IT applications, products and services; configuring, installing, and securing computer hardware, software, servers and peripherals. Updates the technical inventory database and tracking system to reflect current request status and builds an array of technical documentations. Maintains the Physical Stock inventory of all IT assets onsite and send updated to concerned team on weekly/Monthly basis, raise alert when the stock are reaching minimal threshold.

Skill Requirements

The incumbent will research, analyze, pilot and repair complex computer hardware and software problems; will have strong skills in customer service, communication and collaboration in team environment supporting techs to resolve complex problems. An in-depth knowledge and demonstrated expertise of desktop systems and their interaction with infrastructure including network, servers, identity management and other integrated technologies is required. The incumbent must have experience implementing and supporting complex, integrated systems. . Work is subject to general review and approvals of the supervisor(s).

Other Requirements

Completing more complex Incident and Requests\\\\r\\\\n• Experience managing, coordinating, and facilitating a team in the Maintenance, Installations and troubleshooting of a PC environment\\\\r\\\\n• SLA adherence\\\\r\\\\n• Training of Staff\\\\r\\\\n• Project implementations and rollouts \\\\r\\\\n• Technology Consultative Services\\\\r\\\\n

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Senior Administrator - Desk Side Services, AMT Asset Management Software

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