Ts Sr administrator (support & operations) Jobs – 133 Open Jobs Today

CTK Svc Sr. Associate [S], CTK
Amazon Dev Center India - Hyderabad - A85 —Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Administrator - Windows Azure IaaS, Terraform
HCLTech —Hyderabad, Telangana
- Azure
- Windows
- Communication skills
Engineer (Support & Operations)
HCLTech —Hyderabad, Telangana
- Rotational shift
- SQL
- Linux
- Python
10d
Senior Administrator - Telepresence,Microsoft Intune
HCLTech —Hyderabad, Telangana
- Azure
- Software troubleshooting
- Windows
Senior Source to Contract Specialist
TJX Companies —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Hadoop Admin
Infosys Limited —Hyderabad, Telangana
- Azure
- Software troubleshooting
- AWS
Servicenow - Platform Engineering and Support 170157
ADP —Hyderabad, Telangana
- Full-time
- Azure
- Management
- Computer Science
11d
Talend Admin
Infosys Limited —Hyderabad, Telangana
- Computer Science
- Master's degree
- AWS
Senior DBA Manager
Cubic Corporation —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Computer Science
1d
Sr. Engineer - Infrastructure Services N 4B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
Quick apply
12d
ServiceNow Consultant / Developer, CSM
Optum —Hyderabad, Telangana
- Full-time
- Oracle
- SQL
- JavaScript
- Health insurance
CyberArk
CGI —Hyderabad, Telangana
- Full-time
- Microsoft Access
- Customer service
- Windows
Quick apply
Lead Product Owner - Salesforce TPM
Mattel —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Salesforce
9d
Senior Technical Lead
HCLTech —Hyderabad, Telangana
- Software troubleshooting
- APIs
- Communication skills
7d
Senior IT Business Analyst - ITIL
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- English
- Master's degree
- Bachelor's degree
Sr Associate IS Engineer - Veeva Vault
Amgen —Hyderabad, Telangana
- Night shift
- Public speaking
- Master's degree
- Databases
Principal Service Engineer
Providence Global Center —Hyderabad, Telangana
- Part-time
- JavaScript
- Human resources
- APIs
- Health insurance
Associate System Analyst,Senior Associate
State Street —Hyderabad, Telangana
- Full-time
- Customer service
- B.Sc
- Salesforce
5d
Data Platform Administrator
Warner Bros. Discovery —Hyderabad, Telangana
- Rotational shift
- Azure
- Computer Science
- DevOps
Lead ServiceNow Developer
Providence Global Center —Hyderabad, Telangana
- Part-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Health insurance

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CTK Svc Sr. Associate [S], CTK

Amazon Dev Center India - Hyderabad - A85 -
Telangana

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Bachelor's degree
Human resources
Data entry
Communication skills

Full job description

DESCRIPTION

Overview: Amazon
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About Amazon Centralized Timekeeping
The vision of the Centralized Timekeeping team is to utilize top talent to streamline time and attendance data entry, reduce payroll defects and provide consistently high service levels. Today, CTK supports and manages time and attendance matters for thousands of Amazon Associates. Requests for edits are submitted via trouble ticketing from operators and HR across the network. The Centralized team manages the ticket queue by executing on the requests on a FIFO basis but will prioritize any payroll impacting ticket if there is a risk of a payroll defect. The efforts of this team support the business by ensuring associate’s time and attendance matters are handled with speed, precision and with customer obsession always in mind.

Position Description:
Join Amazon's HR team to support our global workforce as a Time and Attendance Operations Administrator. In this role, you will manage employee time records and provide essential support through chat and phone channels. As part of our Centralized Timekeeper (CTK) function, you will serve multiple Amazon facilities across the network, acting as the first point of contact for employees, managers, and HR partners.

Key job responsibilities
Your core responsibilities include resolving employee inquiries about time and attendance & HR queries through phone and chat support, while ensuring accurate and timely data entry for attendance management. You will maintain detailed records in the service case management system and apply Amazon's attendance policies while ensuring compliance with state and federal laws. This position requires addressing HR queries using standard operating procedures and documentation, taking full ownership of employee cases from initial contact to resolution.

As a key team member, you will document process gaps and suggest service improvements, communicating clearly in English through both verbal and written channels. Your role involves contributing to team initiatives for service enhancement and maintaining a strong focus on customer service. You will report directly to the Time and Attendance Manager or designated Point of Contact. The ideal candidate will demonstrate strong attention to detail, excellent communication skills, and a commitment to delivering exceptional service to all Amazonians.

BASIC QUALIFICATIONS

6+ months of human resources experience or 6+ months of customer service experience or 6+ months experience in Amazon.
Bachelor's degree or equivalent
6+ months of Microsoft Office products and applications experience.
Knowledge of Microsoft Office products and applications (especially Excel).
Knowledge of Microsoft Office including outlook, Word, and Excel.
Experience in confidential environments

PREFERRED QUALIFICATIONS

1+ years of Microsoft Office products and applications experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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sr administrator (support & operations) jobs in ts

CTK Svc Sr. Associate [S], CTK

Senior Administrator - Windows Azure IaaS, Terraform

Engineer (Support & Operations)

Senior Administrator - Telepresence,Microsoft Intune

Senior Source to Contract Specialist

Hadoop Admin

Servicenow - Platform Engineering and Support 170157

Talend Admin

Senior DBA Manager

Sr. Engineer - Infrastructure Services N 4B

ServiceNow Consultant / Developer, CSM

CyberArk

Lead Product Owner - Salesforce TPM

Senior Technical Lead

Senior IT Business Analyst - ITIL

Sr Associate IS Engineer - Veeva Vault

Principal Service Engineer

Associate System Analyst,Senior Associate

Data Platform Administrator

Lead ServiceNow Developer

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