Koregaon Park Pune Maharashtra Sr developer analyst it Jobs – 104 Open Jobs Today

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Senior ServiceNow Technical Consultant

ESP Global Services Limited
Pune, Maharashtra

Quick apply

Job details

Permanent

Qualifications

Asset management
BCS
System administration
Computer Science
CSS
Multilingual
Enterprise Software
IT service management
Bachelor's degree
ITIL
JavaScript
Angular
Scrum
APIs
Certified Scrum Master
ServiceNow
Agile
Communication skills
HTML

Full job description

Senior ServiceNow Technical Consultant

Location: Pune (On-Site – 4 Days Per Week + 1 WFH)

Ready to move beyond narrow ServiceNow roles and build solutions that run real-world operations?

At ESP Global Services, senior ServiceNow consultants don’t just configure modules — they design, build, and own end-to-end solutions that operate in some of the world’s most demanding environments.

If you’re looking for deeper technical ownership, broader catalogue exposure, and the chance to work on a ServiceNow-powered product used in live airport operations, this role offers what larger consultancies often can’t: visibility, influence, and accelerated technical growth.

This is a hands-on, office-based role in Pune (5 days per week), ideal for experienced ServiceNow professionals who want to make a visible and lasting impact.

Why Senior Consultants Choose ESP

In many large organisations, senior ServiceNow engineers are still:

Confined to a single catalogue or workstream
Focused on delivery tasks rather than solution design
Removed from real customer and operational environments

At ESP, you will:

Design solutions across ITSM, CSM, FSM, CMDB, Asset Management, and Integrations
Work on AirportNow, ESP’s patented ServiceNow-powered platform for airports
Influence architectural decisions and platform strategy
Collaborate directly with business analysts, architects, and global stakeholders
Own the full lifecycle: design, build, test, deploy, support.

This is a role for professionals who want to be trusted technical leaders, not just delivery resources.

What You’ll Be Doing

Designing and implementing tailored ServiceNow solutions aligned to complex business needs
Developing and configuring advanced applications, workflows, and platform modules
Building and leading integrations with enterprise systems and third-party applications
Applying deep expertise in APIs, Flow Designer, automation, and scripting
(JavaScript, AngularJS, HTML, CSS)
Building complex workflows and customising platform components
(tables, forms, business rules, scripts, UI actions)
Identifying automation opportunities to drive efficiency and operational resilience
Mentoring and guiding developers; enforcing coding standards and best practices
Managing the full solution lifecycle, including documentation and deployment readiness
Providing operational support, troubleshooting, and platform health oversight
Staying ahead of ServiceNow upgrades and driving continuous platform improvement

What You Bring

8+ years of hands-on ServiceNow experience
Strong delivery across ITSM, CSM, CMDB, Asset Management, and Integrations
5+ years of proven experience implementing Asset Management in ServiceNow
Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
ServiceNow Certified System Administrator (CSA) – required
At least one CIS certification (ITSM or CSM preferred)
Strong understanding of ITIL and ITSM processes
Experience working in Agile / Scrum delivery environments
Excellent communication and stakeholder engagement skills
Demonstrated ability to mentor and develop junior engineers

What Makes You Successful at ESP

This role is ideal if you:

Want technical breadth, not just depth in one module
Enjoy solving complex, real-world problems
Want ownership over solution design decisions
Value working close to customers and operational teams
Are motivated by impact, visibility, and long-term platform mastery

What’s In It for You

Competitive salary
Opportunity to work across multiple ServiceNow catalogues
Hands-on ownership of mission-critical global platforms
Sponsored ServiceNow certifications and continuous learning
Exposure to global customers and high-availability environments
A collaborative, growth-oriented culture that recognises expertise and contribution

Location & Working Model

Office-Based Role — Pune (5 Days Per Week)
Candidates must be willing to work on-site full-time
Candidates relocating must plan to live within a commutable distance of the Pune office

Who We Are

ESP Global Services has delivered customised, 24/7 global IT support solutions since 1992. We support over 200 customers worldwide through multilingual service desks, on-site engineers, and specialist technology teams.

Our ServiceNow-powered solutions — including AirportNow — operate in highly demanding environments such as aviation, where resilience, automation, and real-time response are critical.

We are a global community of exceptional professionals, united by one vision:
To exceed expectations and delight customers every time.

ESP Global Services is proud to be an Equal Opportunity Employer.

Apply today and take ownership of the next chapter of your ServiceNow career.

Quick apply

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