Up Staff engineer it Jobs – 87 Open Jobs Today

Administrator - Configuration Management
HCLTech —Noida, Uttar Pradesh
- Training & development
Project Director - Mining
WSP —Noida, Uttar Pradesh
- Hybrid work
- PMP
- Project management
- Agile
Senior Software Engineer, C++
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- Azure
- English
- SQL
Quick apply
Sr Lead - SFDC Manufacturing Cloud
BirlaSoft —Noida, Uttar Pradesh
- Oracle
- Computer Science
- Sales
Engineer-Electrical
SYSTRA —Noida, Uttar Pradesh
- Electrical experience
- Bachelor's degree
- Electrical Engineering
Senior Principal Engineer
AtkinsRéalis —Noida, Uttar Pradesh
- Full-time
- Civil engineering
- Civil Engineering
- Communication skills
Senior Pre-Sales Engineer – Networking & Security
Saaki Argus & Averil Consulting —Noida, Uttar Pradesh
- Sales
Quick apply
Office Support Staff
IT HOC TECHNOLOGIES —Noida, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- 12th Pass
- Travel
Quick apply

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Administrator - Configuration Management

HCLTech -
Noida, Uttar Pradesh

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Job details

Qualifications

ITIL Certification
BMC Remedy
IT service management
Configuration management
ITIL
ServiceNow
Training & development
Root cause analysis

Full job description

Noida, Uttar Pradesh
Job Summary
The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.
Key Responsibilities

1. Adhere To Quality Standards And Regulatory Requirements By Implementing Itil Best Practices In Configuration Management And Ensuring Compliance With Company Policies.
2. Provide On-Call Support For Escalated Issues By Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Incidents Promptly.
3. Contribute To Value-Adding Activities, Such As Updating And Managing The Knowledge Base, Training New Staff, And Coaching Analysts To Enhance Team Performance.
4. Independently Resolve Tickets Within Agreed Service Level Agreements (Sla) By Leveraging Expertise In Configuration Management And Itil Frameworks To Ensure Timely And Efficient Service Delivery.
5. Ensure A Positive Customer Experience And High Customer Satisfaction (Csat) Through First Call Resolution Initiatives And Minimizing Rejected Resolutions And Reopened Cases.

Design, develop, configure, and maintain ServiceNow solutions with a primary focus on ITSM

modules. ITOM skills is nice to have

Build and support custom functionality using server-side and client-side scripting, business

rules, script includes, UI policies, UI actions, ACLs, data policies, and integrations

Develop and maintain workflows/flows, catalog items, record producers, and automation

supporting IT service management processes

Develop on Next experience, workspaces and Predictive Intelligence
Ensure solutions are scalable, supportable, and aligned with ServiceNow platform best

practices

Skill Requirements
1. Strong Understanding Of Configuration Management And Itil Principles.
2. Proficiency In Servicenow (Snow) Administration And Support.
3. Familiarity With Bmc Remedy, Ca Service Desk, And Avanti Tools.
4. Excellent Analytical And Problem-Solving Skills For Root Cause Analysis.
5. Ability To Train And Mentor Team Members Effectively.

Other Requirements
1. Itil Foundation Certification Is Recommended.
2. Servicenow Certified System Administrator Is Optional But Valuable
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staff engineer it jobs in up

Administrator - Configuration Management

Project Director - Mining

Senior Software Engineer, C++

Sr Lead - SFDC Manufacturing Cloud

Engineer-Electrical

Senior Principal Engineer

Senior Pre-Sales Engineer – Networking & Security

Office Support Staff

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