Chennai Tamil Nadu It hardware and networking Jobs – 126 Open Jobs Today

Team Lead Technical Support
Movate —Chennai, Tamil Nadu
- CRM software
- Management
- Windows
11d
Senior IT Security Engineer
ASSA ABLOY —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Computer Science
- English
Business Analyst
Accenture —Chennai, Tamil Nadu
- Full-time
- English
- Scripting
- Computer networking
Cloud Expert
Kyndryl —Chennai, Tamil Nadu
- Full-time
- Azure
- Windows
- AWS
Senior Systems Programming Analyst (Windows Automation- Engg)
UPS —Chennai, Tamil Nadu
- Full-time
- Azure
- Windows
- C++
Infrastructure SRE - HPC
Sarvam —Chennai, Tamil Nadu
- Full-time
- Python
Quick apply
Associate Project Engineer- Cyber Security
Hitachi Rail —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer Science
SONiC Networking SW Developer
Celestica —Guindy, Chennai, Tamil Nadu
- Remote
- C++
- Bachelor's degree
- Travel
Network Engineer -(Routing & Switching + ASA or SDWAN)
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Network Engineer -(Routing & Switching + ASA or SDWAN)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
SONIC RDL Network Admin
Celestica —Guindy, Chennai, Tamil Nadu
- Rotational shift
- Remote
- Computer science
- Bachelor's degree
- Scripting
Cloud Engineer, IV
NETGEAR —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Databases
Quick apply
Engineer - Field Services ( FIS )
Microland —Chennai, Tamil Nadu
- Computer Science
- Windows
- Bachelor's degree
Technical Specialist Practitioner
Barclays —Chennai, Tamil Nadu
- Computer networking
- Financial services
- Communication skills
Senior Network Manager
Celestica —Guindy, Chennai, Tamil Nadu
- Remote
- Management
- Project management
- Bachelor's degree
14d
Accounts executive, Administration Executive,System admin
Babaji Vidhyashram School —Sholinganallur, Chennai, Tamil Nadu
- ₹11,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
Engineer II - Applications
Microchip Technology —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Customer service
- System design
Lab Assistant - CSE
Rajalakshmi Engineering College —Chennai, Tamil Nadu
- From ₹15,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
Quick apply
Field Service Engineer
Chrisvin Geomet Service Pvt.Ltd —Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Windows
- Bachelor's degree
- Health insurance
Quick apply
4d
Lead Storage Engineer
Prodapt —Guindy, Chennai, Tamil Nadu
- Rotational shift
- Spanish
- English
- Windows
7d

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Team Lead Technical Support

Movate -
Chennai, Tamil Nadu

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Job details

11 days ago

Qualifications

CRM software
TCP
Management
Internet of things
Call center experience
Mobile applications
5G
iOS
Windows
Technical support
Microsoft Office
DHCP
Embedded software
Computer networking
DNS
TCP/IP
Communication skills
4G/LTE
VPN

Full job description

Posted Date : 21st Aug, 2026

Job Category :

Chennai, India

Job title: Team Lead Technical Support
Location: Ambit IT Park, Ambattur, Chennai, India
Experience: 3 to 7 Years (1 – 2 Years as Lead)
No of openings: 5

Roles & Responsibilities

Drive and manage overall team performance to consistently meet or exceed KPIs including CSAT, FCR, AHT, Quality, and Productivity
Provide real-time coaching, guidance, and support to technical support agents and SMEs
Handle complex customer escalations related to hardware, software, networking, and system configuration issues
Act as the primary point of contact for process or product-related inquiries that require advanced troubleshooting
Monitor daily performance metrics and implement action plans to address performance gaps
Conduct regular call monitoring and deliver structured feedback and coaching sessions
Ensure agents follow troubleshooting standards, SOPs, and quality guidelines
Collaborate with training teams to identify knowledge gaps and improve training content
Create and maintain process documentation, troubleshooting guides, and knowledge base articles
Strong hands-on experience troubleshooting home and prosumer networking environments, including TCP/IP, DHCP, DNS, NAT, and IPv6.
Solid understanding of Wi-Fi technologies (802.11 standards, roaming, band steering, and interference) and mesh networking systems.
Experience with ISP integration, including bridge mode, modem/router interoperability, and double NAT scenarios.
Knowledge of advanced networking features such as VPN (client and pass-through), guest networks, parental controls, and access management.
Experience supporting mobile app connectivity, cloud-based device management, and account-related issues.
Proficiency troubleshooting connectivity across Windows, macOS, iOS, and Android devices.
Experience with smart home and IoT devices, including onboarding and ecosystem integration (e.g., Alexa, Google Home, Apple HomeKit, Matter/Thread).
Familiarity with gaming and streaming requirements, including NAT types, QoS, UPnP, and high bandwidth use cases.
Working knowledge of cellular networking concepts, including LTE/5G connectivity, SIM/eSIM activation, and mobile network troubleshooting.
Strong problem-solving skills with the ability to diagnose complex issues, document findings, and collaborate with engineering teams.

Required Skills & Qualifications

Strong leadership and people management experience in a technical support environment
Excellent written and verbal communication skills
Advanced troubleshooting knowledge of:
IP and analog security cameras
Networking fundamentals (Wi-Fi, routers, modems, ports, IP addressing)
Mobile apps, cloud services, and firmware updates
PC/Mac and mobile device configurations
Ability to analyze performance data and translate it into actionable plans
Strong problem-solving and decision-making abilities
Experience managing escalated customer interactions
Proficient in CRM systems, ticketing tools, and Microsoft Office
Ability to multitask across multiple tools and applications
Minimum 1–2 years of experience in technical support leadership
Call center experience in a consumer electronics or IoT environment is a strong asset

Core Competencies

Customer First Mindset
Ownership & Accountability
Analytical Thinking
Coaching & Development
Communication Excellence
Collaboration & Alignment
Innovation & Continuous Improvement
Sense of Urgency
Emotional Intelligence
Results Orientation

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Refine Your Search

it hardware and networking jobs in chennai tamil nadu

Team Lead Technical Support

Senior IT Security Engineer

Business Analyst

Cloud Expert

Senior Systems Programming Analyst (Windows Automation- Engg)

Infrastructure SRE - HPC

Associate Project Engineer- Cyber Security

SONiC Networking SW Developer

Network Engineer -(Routing & Switching + ASA or SDWAN)

Network Engineer -(Routing & Switching + ASA or SDWAN)

SONIC RDL Network Admin

Cloud Engineer, IV

Engineer - Field Services ( FIS )

Technical Specialist Practitioner

Senior Network Manager

Accounts executive, Administration Executive,System admin

Engineer II - Applications

Lab Assistant - CSE

Field Service Engineer

Lead Storage Engineer

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