What You'll Do:
Avalara helps businesses of all sizes get tax compliance right. As a leader in tax automation, we are committed to making tax compliance faster, easier, and more accurate for our customers.
As a Senior Analyst within our U.S. Voluntary Compliance Services (VCS) team, you will play a critical role in navigating the complexities of historical tax liability and remediation for our customers. You will act as a senior advisor and primary point of contact for clients, internal stakeholders, and state taxing authorities, guiding customers through state voluntary disclosure and amnesty programs to mitigate penalty and audit risk. In this role, you will report to the Manager Professional Services and work in office based out of Pune,
#LI-Hybrid
What Your Responsibilities Will Be:
- Own the end-to-end preparation, processing, analysis, and quality assurance of historical Sales & Use tax returns for complex, multi-jurisdiction voluntary compliance engagements.
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Independently manage complex reconciliations and variance analysis between client transactional data, prior filings, and proposed disclosure returns while maintaining clear audit trails.
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Serve as the primary liaison with customers, project managers, and state taxing authorities, handling sensitive negotiations and providing clear status communications.
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Drive operational efficiency by identifying and implementing scalable, AI-driven workflow enhancements for data validation, document retrieval, and exposure reporting.
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Mentor junior analysts in case handling, nexus and exposure analysis, high-quality documentation, client-ready communication, and the effective, compliant use of AI tools.
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Partner proactively with sales and account management teams to scope out prospective compliance and remediation engagements, offering clear, data-backed delivery perspectives.
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Maintain and continuously improve standard operating procedures for data intake, nexus validation, reconciliation, and notice handling to align with jurisdictional rules and Avalara standards.
What You'll Need to be Successful:
- Bachelor’s degree in Commerce, Accounting, Taxation, Finance, or a related field; or an MBA in Finance.
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4+ years of U.S. indirect tax / Sales & Use tax compliance experience, ideally including voluntary disclosure, amnesty, or remediation programs.
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Demonstrated experience managing multi-jurisdiction return portfolios and handling compliance escalations such as notices, penalty and interest issues, and nexus questions.
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Advanced proficiency in MS Excel (complex formulas, pivot tables, large data-set handling) and the ability to confidently manipulate complex historical transaction data.
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Proven experience applying AI tools in a professional setting to improve operational speed, quality, or scale, particularly in data analysis, documentation, or reporting workflows.
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Exceptional written and verbal communication skills, including the ability to explain complex historical tax and exposure topics in clear, client-friendly language to both internal and external stakeholders.
Avalara is an AI-first Company:
AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
You’ll bring experience using AI and AI-related technologies, ready to thrive here.
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
How We'll Take Care of You:
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara:
We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
