Janakpuri Delhi Delhi Information systems technician Jobs – 127 Open Jobs Today

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The Healing Touch Eye Centre —New Delhi District, Delhi
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Senior Engineer - Vertical Transport System
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Customer Relationship
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- Full-time
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7h
Senior BIM Engineer - Electrical
WSP —Noida, Uttar Pradesh
- Hybrid work
- AutoCAD
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Service Coordinator

Komax Holding AG
Gurugram, Haryana

Apply Now

Job details

Full-time
8 days ago

Qualifications

CRM software
Customer service
Microsoft Office
Administrative experience
Quality assurance
Communication skills

Full job description

Job Description

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

Service Coordinator

As a Service Coordinator , you will play a crucial role in ensuring smooth and efficient service operations within our organization. In this position, you will be responsible for coordinating various service activities, managing communications among clients, service teams, and vendors, and facilitating the timely delivery of services to meet organizational standards and client expectations.

Key Responsibilities:
Coordinate and schedule service appointments, ensuring optimal allocation of resources and adherence to deadlines.
Serve as the primary point of contact between clients, service technicians, and management to communicate service orders, updates, and resolve issues efficiently.
Monitor service delivery performance and follow up to ensure issues are addressed promptly and satisfactorily.
Maintain detailed records of service requests, actions taken, and outcomes to support continuous improvement and compliance standards.
Collaborate with cross-functional teams to improve service processes and enhance customer satisfaction.
Assist in developing service policies and procedures, promoting best practices, and ensuring team adherence.
Provide administrative support including generating reports, managing databases, and handling billing queries related to service activities.

Qualifications and Skills:
Proven experience in service coordination, customer service, or related administrative roles.
Excellent organizational and multitasking skills, with the ability to prioritize effectively in a dynamic environment.
Strong communication skills, both written and verbal, to engage effectively with diverse stakeholders.
Proficiency in scheduling software and Microsoft Office Suite; experience with CRM systems is a plus.
Problem-solving mindset and attention to detail to address challenges and improve service efficiencies.
Ability to work collaboratively within a team and independently when needed.

Why Join Us?

Our organization is dedicated to providing exceptional service experiences and values the contributions of every team member. As a Service Coordinator, you will have the opportunity to grow your career in a supportive environment that encourages innovation and collaboration. We are committed to diversity, equity, and inclusion, welcoming applicants of all backgrounds to bring their unique perspectives and skills.

We look forward to your application and the possibility of adding your talents to our team to ensure exemplary service delivery and customer satisfaction.

Information at a Glance
Posting Location: Gurgaon
Professional area: Administration/Support/Service
Career Level: Professionals
Employment Type: Fulltime

Do you have any questions?

For further details, please contact:
Khushboo Singh

Apply Now

Refine Your Search

information systems technician jobs in janakpuri delhi delhi

Service Coordinator

Senior BIM Engineer - Geo Environmental Engineering

Coordinator, Administrative Support

Mrd Technician

Principal Engineer - Hydrology

Senior Engineer - Water and Waste Water (Civil 3D)

Principal Engineer - ICT

B&P Writer and Graphic Designer

Executive - Helpdesk

Assistant BIM Designer - Rail

Principal Consultant - Data Centres & Digital Infrastructure Advisory

Senior Engineer - Civil

Senior Engineer - OHL

Principal Developer - Software development

Senior Engineer - Vertical Transport System

Principal Designer – AI & Visualization

Engineer - Low Voltage Design (Rail)

Principal Engineer - Drainage

Customer Relationship

Senior BIM Engineer - Electrical

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