Hinjewadi Pune Maharashtra Resources administrator Jobs – 129 Open Jobs Today

Administrator - Program & Project Management
HCLTech —Pune, Maharashtra
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Timecard and Expense Administrator
ACA Group —Pune, Maharashtra
- Microsoft Word
- Microsoft Excel
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Associate - TAC
ZS —Pune, Maharashtra
- Online application
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Senior System Administrator - Windchill
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Computer science
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Senior Administrator - Thycotic Privilege Manager, Azure Active Directory
HCLTech —Pune, Maharashtra
- Microsoft Access
- Azure
- Computer Science
1d
SME - Access Governance
HCLTech —Pune, Maharashtra
- Communication skills
Azure Administrator
Apex Group —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Windows
Senior Financial Analyst - 2nd Shift OR 3rd shift
Quorum Business Solutions —Pune, Maharashtra
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- B.Sc
6d
Cloud Operations Senior Analyst
Teradata —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Oracle
- Engineering
Quick apply
7d
Senior Cloud Administrator
ZS —Pune, Maharashtra
- Online application
- Azure
- Sales
- Salesforce
- Work from home
L2 AWS Cloud Engineer
Knooviq Industries Pvt.Ltd —Pune, Maharashtra
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Quick apply
Financial Analyst II (8:00pm IST - 5:00am IST Shift)
Quorum Business Solutions —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- ERP systems
- Finance
CSP GCP L3 Engineers IT Operations and Infstructure
knooviq industry PVT LTD —Pune, Maharashtra
- ₹8,00,000 - ₹20,00,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
IN_Specialist 3_MS Purview_ITRA_Advisory_Pune
PwC —Pune, Maharashtra
- Full-time
- HIPAA
- Master's degree
- Analysis skills
Software Engineer I - DaWinci (Hybrid Work Model)
Quorum Software —Pune, Maharashtra
- Email
- Hybrid work
- DevOps
- Java
- SQL
Financial Analyst II (8:00pm IST - 5:00am IST Shift)
Quorum Software —Pune, Maharashtra
- Email
- Microsoft Powerpoint
- ERP systems
- Finance
Systems Engineer - Cloud Platforms
Veradigm —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- AWS
Vice President - Data Architect
Barclays —Pune, Maharashtra
- Banking
- Negotiation
S&C - GN - SC&E - SCM Planning – Kinaxis – Consultant
Accenture —Pune, Maharashtra
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Preschool Teacher
Kidzee Preschool CHAUDHARI PARK WAKAD —Pimpri, Pune, Maharashtra
- ₹10,000 - ₹17,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply

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Administrator - Program & Project Management

HCLTech -
Pune, Maharashtra

Apply Now

Job details

8 days ago

Qualifications

ITIL Certification
PMP
Procurement
Microsoft Office
Analysis skills
Project management
Supply chain management
Root cause analysis
Communication skills

Full job description

Pune, Maharashtra
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

resources administrator jobs in hinjewadi pune maharashtra

Administrator - Program & Project Management

Timecard and Expense Administrator

Associate - TAC

Senior System Administrator - Windchill

Senior Administrator - Thycotic Privilege Manager, Azure Active Directory

SME - Access Governance

Azure Administrator

Senior Financial Analyst - 2nd Shift OR 3rd shift

Cloud Operations Senior Analyst

Senior Cloud Administrator

L2 AWS Cloud Engineer

Financial Analyst II (8:00pm IST - 5:00am IST Shift)

CSP GCP L3 Engineers IT Operations and Infstructure

IN_Specialist 3_MS Purview_ITRA_Advisory_Pune

Software Engineer I - DaWinci (Hybrid Work Model)

Financial Analyst II (8:00pm IST - 5:00am IST Shift)

Systems Engineer - Cloud Platforms

Vice President - Data Architect

S&C - GN - SC&E - SCM Planning – Kinaxis – Consultant

Preschool Teacher

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