Dilshad Garden Delhi Delhi Desktop support technician Jobs – 136 Open Jobs Today

Track Manager - Desk Side Services, AMT Asset Management Software
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Windows
14d
Sr. IT Support Engineer
SynapseIndia —Noida, Uttar Pradesh
- Weekend availability
- Software troubleshooting
- Windows
- Analysis skills
- Health insurance
7d
IT Support Officer-Relocation to Europe-Cyprus, Limassol
Olinio —Delhi, Delhi
- English
- Windows
- Microsoft Office
- Paid sick time
8d
System Administrator
Sysnet Global Technologies Pvt.Ltd —Noida, Uttar Pradesh
- Software troubleshooting
Quick apply
L1 IT Support Engineer
Radiant Info Solutions —Delhi, Delhi
- Full-time
- Software troubleshooting
- Windows
- Communication skills
IT Support - Associate
Paytm —Noida, Uttar Pradesh
Helpdesk Analyst - Full Time
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Google Suite
- Software troubleshooting
- Customer service
Project Technical Support–III
Indraprastha Institute of Information Technology —West District, Delhi
- ₹28,000 a month
- Research
- Master's degree
- Administrative experience
Technical Support Executive
Tele Mune —Noida, Uttar Pradesh
- Oracle
- Master's degree
- Travel
Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech —Noida, Uttar Pradesh
- Night shift
- Computer Science
- Software troubleshooting
- Customer service
10d
Technical Support Team Lead
Invoay —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Software troubleshooting
- English
- Health insurance
System Administrator L1
Sujata Computers —Delhi, Delhi
- Full-time
- Windows
- Computer networking
- SharePoint
ASSISTANT MANAGER- TECHNICAL SUPPORT
Universal Biotechnolgy —Delhi, Delhi
- Email
- Doctoral degree
- Research
- Master's degree
Technical L1 Support Executive – Microsoft 365 and Migration
Radiant Info Solutions —Delhi, Delhi
- Full-time
- Google Suite
- Microsoft Outlook
- Analysis skills
Support Lead - IT Operations
HCLTech —Noida, Uttar Pradesh
- Project management
- Communication skills
System Administrator
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Software troubleshooting
- Bachelor's degree
- Commuter assistance
Technical Support Trainee
ANR Software —Noida, Uttar Pradesh
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
System Administrator
Sublime WebTech Pvt Ltd —Delhi, Delhi
- Windows
- SQL
Helpdesk Coordinator
IT HOC TECHNOLOGIES —Noida, Uttar Pradesh
- Up to ₹20,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Paid sick time
Quick apply
Graduate Engineer Trainee (Helpdesk)
Chi Networks —Delhi, Delhi
- Full-time
- Computer science
- Azure
- Software troubleshooting

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Track Manager - Desk Side Services, AMT Asset Management Software

HCLTech -
Noida, Uttar Pradesh

Apply Now

Job details

14 days ago

Qualifications

ITIL Certification
Incident management
Software troubleshooting
Windows
IT support
CompTIA A+

Full job description

Noida, Uttar Pradesh
Job Summary

This role provides expert leadership in managing end-user IT support operations for complex and large-scale environments. The individual ensures high-quality delivery of desk side services across Windows, Mac, and hardware platforms, driving operational excellence, continuous process improvement, and innovation. They empower support teams, ensure alignment with client SLAs, and foster a culture of proactive problem-solving and service enhancement.

Key Responsibilities
1. Lead operational management of Desk Side Services by optimizing support processes for Windows PCs, Mac hardware, and printers, ensuring adherence to SLAs and continuous process enhancement.
2. Oversee and resolve escalated incidents involving hardware break-fix, printer support, and Mac support, applying advanced troubleshooting and service restoration techniques.
3. Drive innovation in support delivery by evaluating emerging tools and methodologies for asset management and end-user device support.
4. Mentor and guide support teams on Desk Side Services best practices, fostering technical excellence and a culture of proactive incident management.
5. Collaborate with internal stakeholders to analyze support metrics and implement strategic improvements in asset management services workflows.
6. Engage with clients to understand evolving requirements, translating them into actionable service improvements and ensuring high satisfaction levels.
7. Ensure compliance with organizational and client-specific policies in hardware support and asset management, maintaining robust documentation and reporting standards.
Skill Requirements
1. Excellent Proficiency In Asset Management Tools, Incident Management Platforms, And Remote Support Technologies.
2. Expert Troubleshooting And Diagnostic Skills For EndUser Hardware And Software Issues.
3. Advanced Proficiency In Process Optimization, Operational Reporting, And Sla Management.
4. Excellent Leadership, Mentoring, And Communication Abilities Within Technical Support Environments.

Other Requirements
1. ITIL Expert or Intermediate Certification (optional but valuable)
2. Microsoft Certified: Modern Desktop Administrator Associate (optional but valuable)
3. Apple Certified Mac Technician (ACMT) (optional but valuable)
4. CompTIA A+ Certification (optional but valuable
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desktop support technician jobs in dilshad garden delhi delhi

Track Manager - Desk Side Services, AMT Asset Management Software

Sr. IT Support Engineer

IT Support Officer-Relocation to Europe-Cyprus, Limassol

System Administrator

L1 IT Support Engineer

IT Support - Associate

Helpdesk Analyst - Full Time

Project Technical Support–III

Technical Support Executive

Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Technical Support Team Lead

System Administrator L1

ASSISTANT MANAGER- TECHNICAL SUPPORT

Technical L1 Support Executive – Microsoft 365 and Migration

Support Lead - IT Operations

System Administrator

Technical Support Trainee

System Administrator

Helpdesk Coordinator

Graduate Engineer Trainee (Helpdesk)

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