About Persistent
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.
About Position:
We are seeking a Senior Systems Operations Engineer on the Platform Stability, Safety and Soundness (PS3) Platform Team, you will play a critical role in supporting Digital Transformation and Innovation initiatives. The ideal candidate will have strong experience in Risk & Compliance, IT Operations, Application/Platform Support, Business Intelligence, and stakeholder management within large enterprise environments.
Role: Business Analyst-
Location: Hyderabad
-
Experience 5 to 8 years
-
Job Type: Full Time Employment
What You'll Do:
-
Liaise with line of business partners, technology teams, and third-party vendors to document, analyze, and resolve operational issues.
-
Evaluate business, operational, and technical challenges and develop effective resolution strategies.
-
Collaborate with business and technology teams to provide solutions, manage deliverables, and drive operational improvements.
-
Coordinate communication and information flow between cross-functional teams.
-
Prioritize backlogs based on OKRs, platform objectives, and roadmap priorities.
-
Act as a liaison between business stakeholders and technical organizations.
-
Support Product Managers, Analysts, Delivery Leads, and Engineering teams in achieving platform goals.
-
Guide Agile teams towards operational maturity through process improvement and metrics-driven decision-making.
-
Integrate, analyze, and interpret data from multiple systems and platforms.
-
Create, publish, and maintain reports and dashboards using tools such as Tableau, Excel, and Power BI.
-
Support SharePoint sites, custom content development, and user experience enhancements.
-
Drive automation and efficiency improvements in data acquisition, reporting, and operational processes.
-
Ensure compliance with enterprise standards, technical controls, governance, and risk management requirements.
-
Participate in vulnerability management, operational risk assessments, and remediation activities
Expertise You'll Bring:
-
5 to 8 years of experience in IT Operations, Systems Operations, Platform Support, or Technology Services.
-
Bachelor's Degree in Computer Science, Information Systems, Engineering, or equivalent experience.
-
Strong experience in Risk and Compliance within the Financial Services or Banking domain.
-
Extensive hands-on experience with JIRA, Kanban, backlog management, and Agile delivery processes.
-
Experience supporting Application and Platform Vulnerability Management programs.
-
Knowledge and experience working with OpenShift Container Platform (OCP).
-
Strong business intelligence, reporting, and data analytics expertise.
-
Extensive experience with ServiceNow including:Incident Management , Business Applications Management, Service Operations,Request and Change Management
-
Strong analytical, investigative, and troubleshooting capabilities.
-
Experience working with SharePoint, document management, and collaboration tools.
-
Knowledge of enterprise governance, risk management, and compliance frameworks.
-
Experience managing stakeholders across business and technology functions.
-
Strong verbal, written, and presentation skills.
-
Ability to interact effectively with all levels of an organization including executive leadership.
-
Experience working within managed service environments.
-
Ability to work independently and manage multiple priorities simultaneously.
-
Experience with Power BI, Tableau, and enterprise reporting platforms.
-
Knowledge of Cloud technologies and enterprise platforms.
-
Experience with operational dashboards and KPI reporting.
-
Familiarity with automation and workflow optimization initiatives.
-
Demonstrated leadership experience guiding teams and operational initiatives.
-
Strong understanding of platform stability, operational excellence, and continuous improvement practices.
Benefits:
-
Competitive salary and benefits package
-
Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
-
Opportunity to work with cutting-edge technologies
-
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
-
Annual health check-ups
-
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
-
We support hybrid work and flexible hours to fit diverse lifestyles.
-
Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
-
If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let’s unleash your full potential at Persistent - persistent.com/careers
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
