Malad Mumbai Maharashtra Data entry associate Jobs – 125 Open Jobs Today

Associate Client Success Specialist
Sourceo —Mumbai, Maharashtra
- Full-time
- Sales
- Bachelor's degree
- Negotiation
1d
Audit Assistant
P. N. Ghadigaonkar & Associates —Kharegaon, Thane, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- 12th Pass
- Analysis skills
Quick apply
Accounting Administrator Associate / Administrator/ Senior
FedEx AMEA —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Customer Service Associate – Call Centre
Astral Interntional —Thane, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
CRE India, Senior Associate, Fixed Income Division
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Master's degree
- SQL
Process Assistant
Amazon Seller Services Private Limited —Mumbai, Maharashtra
- Full-time
- 12th Pass
Accounts Manager
A J R R & Associates LLP —Thane, Maharashtra
- From ₹20,000 a month
- Full-time
- GAAP
- Accounting
- In-person
Quick apply
Associate Engineer - Mechanical Water Process
Black & Veatch Family of Companies —Vikhroli, Mumbai, Maharashtra
- Full-time
- Engineering
- English
- Bachelor's degree
- Health insurance
- Paid time off
Senior Controllership Associate I (Lease Accounting)
The Nielsen Company —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- GAAP
- Accounting
Quick apply
Sr. Associate- International Statutory Reporting (Japan)
Ares Management —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Associate Engineer-Structural(Water)
Black & Veatch Family of Companies —Vikhroli, Mumbai, Maharashtra
- Full-time
- Engineering
- English
- Master's degree
- Health insurance
- Paid time off
Project Manager, Client Services AP
Lighthouse Document Technologies Inc —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Windows
- Flexible schedule
Quick apply
PLM Systems Administrator
Colgate-Palmolive —Mumbai, Maharashtra
- Microsoft Excel
- Master's degree
- Databases
General Ledger Accountant – India and EMEA
Institutional Shareholder Services —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Client Accounting Service Manager
Eide Bailly LLP —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Account Manager
AJRR & Associates LLP —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Accounting
Quick apply
Senior Information Manager
Buro Happold —Mumbai, Maharashtra
- Business development
- Project management
- Leadership
- Health insurance
Team Lead - Fund Accounting
Linedata Services —Mumbai, Maharashtra
- Microsoft Excel
- Microsoft Office
- Finance
Bench Finance Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Word processing
- No experience needed
- Research
Senior PV Scientist - Case Processing
Soterius —Mumbai, Maharashtra
- Full-time
- Quality control
- Data entry
11d

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Associate Client Success Specialist

Sourceo
Mumbai, Maharashtra

Apply Now

Job details

Full-time
1 day ago

Qualifications

Contract management
ITIL Certification
Sales
Sales
Financial statement preparation
Bachelor's degree
ITIL
Billing
Negotiation
Information Technology

Full job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Associate Client Success Specialist is an entry level subject matter expert, required to learn the skills to effectively support in the building and maintenance of client relationships with the goal of driving value for the client and increased lifetime value for the organization.

This role is responsible for multiple small-to-medium scale or simple (single-service) contracts. As the primary post-sale point of contact for clients, this role is responsible for driving client-facing activity through NTT’s Client Success Management Charters of Adoption, Expansion and Renewal.

Acting as the clients’ trusted advisor, this role helps client realize value from their relationship with the company and ensure the client’s relationship experience is a positive one. This role works in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal.

This role takes guidance from a senior manager / leader within the team.

What we are looking for

Key Responsibilities

Client Nurture / relationship -

Develops and maintains the relationship with client representatives to Management level, being recognized as the client’s ‘trusted advisor’.
Ensures the client is able to interact successfully with the organization and to optimize the engagement (measurable through improving CSAT).
Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the company.

Adoption Charter - Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate). Proactively helps the client to realize demonstrable value from the offers and meet their original business (procurement) objectives.

Expansion Charter - Drives up-sell of existing Offers/services and closes the deals to achieve revenue targets. Identifies cross-sell opportunities (to extend company's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities.

Renewal Charter - Demonstrates the value delivered by the organization throughout the lifetime of the contract and drives a successful and on-time renewal. Minimizes churn (client, revenue, service) at renewal and seeks opportunities to drive up-sell / cross-sell as part of the renewal process.

Client Success Practice -

Be an active member of the regional and Global CS Management practice (including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community).
Responsible for DATA Quality Management within own client portfolio.
Builds and maintains Client Success Management skills and operating knowledge.
Builds and maintains an up-to-date knowledge of company offerings.

Knowledge and Attributes:
Good interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level.
Basic account planning and stakeholder mapping and management techniques.
Ability to interpret a client’s business strategy / plans and understand opportunities for company solutions/services.
Knowledge of company's offers and services, including the core functionality and features, linkage within NTT’s service portfolio, pricing structures, client benefits.
Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight the organization's expertise and differentiated offerings and position “partnership” offerings with the client.
Solid sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals.
Ability to execute on-time renewals with minimum volume or price churn.
Good knowledge and understanding of IT service environment, service operations and ITIL practices.
Understanding of organization's high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams.
Understanding of billing processes and client invoicing linked to contracted services.
Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations.
Understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange.
Academic Qualifications and Certifications:
Bachelor’s degree or equivalent in information technology or sales or a related field.
Certification and working knowledge of ITIL practices.
Additional relevant vendor certifications is advantageous.
Required experience:
Entry level experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment.
Demonstrated subject matter and services product expertise within sales and operations.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Apply Now

Refine Your Search

data entry associate jobs in malad mumbai maharashtra

Associate Client Success Specialist

Audit Assistant

Accounting Administrator Associate / Administrator/ Senior

Customer Service Associate – Call Centre

CRE India, Senior Associate, Fixed Income Division

Process Assistant

Accounts Manager

Associate Engineer - Mechanical Water Process

Senior Controllership Associate I (Lease Accounting)

Sr. Associate- International Statutory Reporting (Japan)

Associate Engineer-Structural(Water)

Project Manager, Client Services AP

PLM Systems Administrator

General Ledger Accountant – India and EMEA

Client Accounting Service Manager

Account Manager

Senior Information Manager

Team Lead - Fund Accounting

Bench Finance Manager

Senior PV Scientist - Case Processing

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