Andheri Mumbai Maharashtra Network management billing officer, senior manager officer Jobs – 160 Open Jobs Today

Customer Care Resource Management Specialist
Cathay Pacific —Mumbai, Maharashtra
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
8h
Liaison Officer
REALIBLE BUILDERS —Sanpada, Navi Mumbai, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Office
- Project management
- Computer networking
- Paid time off
Quick apply
12h
Sr. Credit Manager - Midmarket & NBFC| Mumbai
CSB Bank —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- MBA
6h
Area Sales Manager - Current Account| Mumbai
CSB Bank —Mumbai, Maharashtra
- Full-time
- Master's degree
- MBA
6h
Senior Executive- Underwriter Bank Loan
NHBS LLP Global —Mumbai, Maharashtra
- Microsoft Word
- Microsoft Excel
- Research
Senior Accounting Officer - Project Accounting
Jacobs —Navi Mumbai, Maharashtra
- Oracle
- ERP systems
- Accounting
Area Sales Manager ( FMCG Sector Only )
freshmax health foods pvt ltd. —Thane, Maharashtra
- ₹40,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- Marketing
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
2d
Sales Manager - Current Account| Mumbai
CSB Bank —Mumbai, Maharashtra
- Full-time
- Master's degree
- MBA
6h
Assistant. Manager Trade Mid Office
HSBC Global Services Limited —Mumbai, Maharashtra
- Full-time
- Management
- Master's degree
- Bachelor's degree
8d
Technical Project Manager
Crypto Mize —Dive, Maharashtra
- Full-time
- Project management
- Organisational skills
- Time management
7d
Associate Client Service Manager
NEC Software Solutions (India) —Unknown, Maharashtra
- Full-time
- Remote
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Sr. Coordinator/ Assistant Manager– Fundraising
Swades Foundation —Mumbai, Maharashtra
- Public speaking
- Master's degree
- Bachelor's degree
PHI - Chief Investment Officer
Prudential plc —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Analysis skills
Academic Manager - Mumbai
Kidzonia —Navi Mumbai, Maharashtra
- Master's degree
- Analysis skills
- Education
Quick apply
Legal Officer
Crypto Mize —Dive, Maharashtra
- Full-time
- Analysis skills
- Communication skills
7d
HR Officer
Regenesys —Navi Mumbai, Maharashtra
- Email
- Human resources
Area Sales Manager
MD Food Product Private Limited —Mumbai District, Maharashtra
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
8d
Accounts & Finance Manager/ Sr. Accountant
Ramniklal S. Gosalia & Co. (RSG) —Mumbai, Maharashtra
- English
- Microsoft Office
- Finance
Client Access and Entitlement Associate, Officer, Mumbai
Citi —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Software troubleshooting
- Sales
PHI - Lead- Information Security
Prudential plc —Mumbai, Maharashtra
- Full-time
- Machine learning
- Software development
- Agile
- Health insurance

I want to receive the latest job alerts for network management billing officer, senior manager officer in andheri mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

network management billing officer, senior manager officer jobs near andheri mumbai maharashtra

Client Services Manager jobs in Mumbai, Maharashtra

Chief Investment Officer jobs in Mumbai, Maharashtra

Senior Credit Manager jobs in Mumbai, Maharashtra

Client Associate jobs in Mumbai, Maharashtra

Regional Sales Manager jobs in Mumbai, Maharashtra

Customer Care Specialist jobs in Bidhannagar, Kolkata, West Bengal

Customer Care Specialist jobs in Santoshpur, Kolkata, West Bengal

Customer Care Specialist jobs in Pattabiram, Chennai, Tamil Nadu

Customer Relationship Manager, Real Estate jobs in Lucknow, Uttar Pradesh

Customer Service jobs in Vijayawada, Andhra Pradesh

Swiggy, Customer Service jobs in Indore, Madhya Pradesh

Customer Care Specialist jobs in Velachery, Chennai, Tamil Nadu

Sales Account Manager jobs in Sanand, Ahmedabad, Gujarat

Sales Account Manager jobs in Indore, Madhya Pradesh

Finance Manager jobs in Delhi, Delhi

Sales Engineer jobs in Bengaluru, Karnataka

Accounts Manager jobs in Tiruppur, Tamil Nadu

Sales Executive jobs in Kerala

Sales Account Manager jobs in Bengaluru, Karnataka

Sales Account Manager jobs in Sonipat, Haryana

Customer Care Resource Management Specialist

Cathay Pacific -
Mumbai, Maharashtra

Apply Now

Job details

Permanent
8 hours ago

Benefits

Health insurance
Paid time off

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Call center experience
English
Microsoft Office
Analysis skills
Workforce management
Communication skills
Time management

Full job description

Cathay Pacific

Customer Services

Customer Care Department

Permanent

Mumbai, India

Application deadline: 18 Sep 2026

Company Description

Cathay is a premium travel lifestyle brand based in Hong Kong, bringing people closer to the places, experiences and opportunities that matter to them. Our purpose — to move people forward in life — begins with our own people.

Across our airlines, cargo and lifestyle businesses, it is our people who turn journeys into experiences and ambition into progress. Joining Cathay means being part of a global and inclusive community, driven by thoughtful care, progressive attitude and a can-do spirit — and supported to grow through a meaningful career that moves with you.

If you are seeking an opportunity to take flight, let your ambitions propel you higher and further. Make Your Career Move, together with Cathay.

Role Introduction

Reports to : CEC Manager

Actively support the Customer Care Department and the Centralised Work Force Management team to achieve department objectives by providing high quality, accurate and timely professional administration and assistance consistent with the operating practices of the organisation.

Key Responsibilities

Act as the primary liaison between the local Customer Care team and central Workforce Management teams, supporting forecasting, scheduling, and command centre coordination.
Monitor real-time contact volumes and advisor performance, adjusting resourcing to maintain service levels and channel efficiency.
Communicate operational insights, identify issues, and recommend improvements to enhance workforce efficiency and service delivery.
Coordinate and respond to site incidents, including system or technology disruptions, ensuring timely updates and resolution support.
Support roster planning by maintaining skill inventories, collecting shift preferences, and aligning leave planning with labour laws and operational needs.
Track and manage attendance, absenteeism, late logins, and schedule exceptions to minimise workforce shrinkage and ensure compliance.
Contribute to forecasting and capacity planning through training pipeline tracking, headcount updates, and attrition insights in collaboration with operations teams.
Produce and analyse daily, weekly, and monthly reports on workforce performance and operational metrics.
Facilitate onboarding logistics and system access management for new hires and leavers, ensuring timely setup and compliance.
Oversee site administration including asset management, vendor coordination, facilities support, and invoice processing for office operations.

Requirements

Knowledge, Skills, Training and Experience

Highly evolved analytical skills and numerically savvy
Strong time management skills with the ability to prioritise and adapt to changing tasks
Attention to detail
Able to work independently
Strong sense of responsibility
Good communication and interpersonal skills
Good command of written and comprehensive English
Additional language can be desirable
Minimum of five year of experience in a Contact Centre environment, including some exposure to Workforce Management, with at least two years as a Senior Advisor or Workforce Management Specialist.
Good understanding of key contact centre performance indicators, including occupancy, utilization, and service levels
Proficiency in MS Office (Word, Excel, PowerPoint) and workforce management tools (Genesys, Elastic)
Willing to work shifts and on weekends

** Candidates must have the legal right to live and work in India.

Benefits

https://careers.cathaypacific.com/who-we-are/why-work-here

Cathay is proud to offer eligible employees competitive compensation & benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.

Travel Privileges on Cathay Pacific Airways Global Network
Extensive well-being programs including health and employee assistance program benefits to help you stay well.
Paid Leave
If this position requires a uniform, a uniform allowance will be provided.

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified. Candidates not notified within eight weeks may consider their application unsuccessful.

All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.

Apply Now

Refine Your Search

network management billing officer, senior manager officer jobs in andheri mumbai maharashtra

Customer Care Resource Management Specialist

Liaison Officer

Sr. Credit Manager - Midmarket & NBFC| Mumbai

Area Sales Manager - Current Account| Mumbai

Senior Executive- Underwriter Bank Loan

Senior Accounting Officer - Project Accounting

Area Sales Manager ( FMCG Sector Only )

Sales Manager - Current Account| Mumbai

Assistant. Manager Trade Mid Office

Technical Project Manager

Associate Client Service Manager

Sr. Coordinator/ Assistant Manager– Fundraising

PHI - Chief Investment Officer

Academic Manager - Mumbai

Legal Officer

HR Officer

Area Sales Manager

Accounts & Finance Manager/ Sr. Accountant

Client Access and Entitlement Associate, Officer, Mumbai

PHI - Lead- Information Security

I want to receive the latest job alerts for network management billing officer, senior manager officer in andheri mumbai maharashtra

Explore jobs in more locations

Company Description

Role Introduction

Key Responsibilities

Requirements

Benefits

Personal & Application Information

Jobseeker tools

Employer Tools

Browse

Stay Connected