Kerala Test manager Jobs – 106 Open Jobs Today

CLIENT & APPLICATION MANAGER (Customer Support Manager)
FDC Web Technologies Pvt Ltd —Kochi, Kerala
- ₹15,000 - ₹50,000 a month
- Full-time
- Remote
- English
- Microsoft Office
- Analysis skills
- Health insurance
- Work from home
Quick apply
4d
Flutter Developer
Cryoflame Technologies —Kalamassery, Kochi, Kerala
- ₹10,000 - ₹20,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Paid time off
- Flexible schedule
Quick apply
QA Automation Engineer
Weft Technologies Pvt Ltd —Kakkanad, Kochi, Kerala
- Full-time
- English
- Software development
- APIs
Quick apply
Cybersecurity Penetration Testing
Saaki Argus & Averil Consulting —Thiruvananthapuram, Kerala
- Scripting
- Linux
- Python
Quick apply
Business Central Technical Consultant
Skolte Solutions Pvt Ltd —Kochi, Kerala
- From ₹5,00,000 a year
- Email
- ERP systems
- APIs
- In-person
- Flexible schedule
Quick apply
7h
Senior PHP Developer
Hardesen Technologies —Thiruvananthapuram, Kerala
- Full-time
- JavaScript
- APIs
- Agile
SAP Consultant
IBS Software —Thiruvananthapuram District, Kerala
- Project management
- Organisational skills
- Communication skills
API Testing Engineer
Leegality —Cannanore, Kerala
- Full-time
- Hybrid work
- Java
- Recruiting
- APIs
- Flexible schedule
Flutter Developer
Design-Pods —Kochi, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Computer Science
- Bachelor's degree
- APIs
Quick apply
7d
Product Analyst
Mozilor —Kochi, Kerala
- SQL
- APIs
- Communication skills
Python Developer
EyeT Innovations Software Solutions —Edapalli, Kerala
- Azure
- Computer Science
- Data analysis skills
PHP Developer
Active Fitness Store —Kochi, Kerala
- ₹25,000 - ₹45,000 a month
- Full-time
- Software troubleshooting
- Databases
- Analysis skills
- Health insurance
- Flexible schedule
Quick apply
Senior Dot Net Developer
Klystron Technologies —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- SQL
- Bachelor's degree
Quick apply
5d
Quality Controller
SRIVARI HONDA —Thrissur, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Analysis skills
- Quality control
- In-person
Quick apply
Full Stack Developer
GEWAN INFO TECH SOLUTIONS INDIA PRIVATE LIMITED —Koratti, Thrissur, Kerala
- ₹7,50,000 a year
- Full-time
- Software troubleshooting
- Java
- Databases
- Health insurance
Quick apply
QA Architect
NeST Digital —Kochi, Kerala
- Full-time
- Azure
- DevOps
- Project management
MERN Stack Developer
Inmorix Private Limited —Aluva, Kerala
- From ₹25,000 a month
- Part-time
- Hybrid work
- JavaScript
- APIs
- AI
- Flexible schedule
- Paid sick time
Quick apply
10d
Python Developer
PixDynamics —Kochi, Kerala
- Email
- Oracle
- JavaScript
- APIs
DevOps Engineer
IGDS Technologies —Thiruvananthapuram, Kerala
- Email
- Azure
- DevOps
- AWS
Software Engineer
Blackhawk Network —Calicut, Kerala
- Full-time
- Computer Science
- Software troubleshooting
- DevOps

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CLIENT & APPLICATION MANAGER (Customer Support Manager)

FDC Web Technologies Pvt Ltd -
Kochi, Kerala

Quick apply

Job details

Full-time
₹15,000 - ₹50,000 a month
4 days ago

Benefits

Health insurance
Work from home

Qualifications

English
Microsoft Office
Analysis skills
Bachelor's degree
Agile
Customer support
Communication skills
Time management

Full job description

Employment Type: Permanent, Full-time

Work Mode: Hybrid Model / Remote

Location: Kochi, India

Work Schedule: Rotational Shifts (24/7)

Your Mission:

Provide professional support to customers regarding technical data and application-specific questions about our software applications, primarily through email.
Handle customer inquiries efficiently and ensure timely and accurate responses.
Forward inquiries to the internal department responsible and coordinate the resolution of customer topics.
Follow up consistently open inquiries, keeping the interests and requirements of our customers at the center.
Participate in quality management processes and support the implementation of frontend tests.
Work closely with the Product Team to optimize and continuously improve existing customer support processes.
Analyze recurring customer issues and contribute suggestions for improving products, processes, and customer experience.
Maintain appropriate documentation of customer inquiries and support-related topics.
Perform general administrative and coordination tasks related to customer support.
Ensure smooth communication and handovers within the team, particularly across different shifts.
Work effectively and independently in a hybrid/remote working environment.
Be available to work according to rotational shift schedules.

Your Profile:

Bachelor’s degree with a minimum 3-year full-time graduation from a recognized university or institution.
Proven professional experience in Customer Support, preferably in a software or technology environment.
Ability to think strategically and understand customer requirements.
Strong analytical and problem-solving skills.
Good technical understanding and ability to quickly learn software applications.
Excellent verbal and written communication skills in English.
Confident and professional communication with customers and internal stakeholders.
Good working knowledge of MS Office.
Strong organizational and time-management skills.
Ability to manage multiple customer inquiries and priorities efficiently.
Strong teamwork and collaboration skills.
Ability to work independently and maintain productivity in a Work-from-Home environment.
Willingness and flexibility to work in rotational shifts.
Reliable internet connection and a suitable home-working environment.
Affinity for and knowledge of stock markets and financial applications is beneficial.
Previous experience with financial software, fintech, or stock market applications is an advantage.

We Offer:

Stylish office and modern infrastructure at Infopark Kochi.
Work-life balance.
Opportunity for short-term onsite trips to Germany for tenured employees.
Additional employee benefits, including health insurance for family (spouse and 2 children).
Motivated and enthusiastic team.
Agile organizational structure which offers a lot of creative leeway.
Reliable employer with more than 25 years of experience

Pay: ₹15,000.00 - ₹50,000.00 per month

Application Question(s):

Do you have professional or practical knowledge of trading and analyzing the share market (e.g., NSE/BSE, equities, or technical analysis)?

Experience:

Customer support: 2 years (Required)

Work Location: Hybrid remote in Kochi, Kerala

Quick apply

Refine Your Search

test manager jobs in kerala

CLIENT & APPLICATION MANAGER (Customer Support Manager)

Flutter Developer

QA Automation Engineer

Cybersecurity Penetration Testing

Business Central Technical Consultant

Senior PHP Developer

SAP Consultant

API Testing Engineer

Flutter Developer

Product Analyst

Python Developer

PHP Developer

Senior Dot Net Developer

Quality Controller

Full Stack Developer

QA Architect

MERN Stack Developer

Python Developer

DevOps Engineer

Software Engineer

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