Sadashivanagar Bengaluru Karnataka Front office assistant Jobs – 89 Open Jobs Today

Assistant Front Office Manager
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
6d
Assistant Centre Manager
GLOW AESTHETIC LLP —Bengaluru, Karnataka
- ₹25,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- In-person
- Health insurance
Quick apply
19h
Assistant Vice President-Regulatory Compliance
HSBC Global Services Limited —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5h
Uncleared Margin Rules - Assistant Vice President
HSBC Global Services Limited —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Finance
- Python
Senior Software Engineer, Bangalore
Broccoli AI —Bengaluru, Karnataka
- Full-time
- Plumbing
9d
Software Engineer
Broccoli AI —Bengaluru, Karnataka
- Full-time
- Plumbing
9d
Staff Software Engineer, Core Infra- Moveworks
ServiceNow —Bengaluru, Karnataka
- Online application
- Azure
- Computer Science
- B.Sc
Quick apply
Senior Software Engineer, Core Platform- Moveworks
ServiceNow —Bengaluru, Karnataka
- Online application
- Azure
- Computer Science
- B.Sc
Quick apply
Assistant Manager Project Management
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Master's degree
Quick apply
Sr. Software Engineer
Visa Consolidated Support Services (India) Private Limited - Tech Unit —Bengaluru, Karnataka
- Full-time
- Computer Science
- Java
- Master's degree
8d
Assistant Manager - Product Support View Jobs
Swiggy —Bengaluru, Karnataka
- Weekend availability
- Microsoft Office
- Master's degree
- SQL
- Flexible schedule
18h
Staff Software Engineer - Moveworks
ServiceNow —Bengaluru, Karnataka
- Online application
- Azure
- Java
- AWS
Quick apply
2h
Assistant Manager - Foreign Exchange
HSBC Global Services Limited —Bengaluru, Karnataka
- Full-time
- Microsoft Office
- Finance
- Business Administration
5h
Assistant Manager Housekeeping - The Hoxton Bengaluru City
Ennismore —Bengaluru, Karnataka
- Full-time
- Cleaning
- Restaurant
Quick apply
20h

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Assistant Centre Manager
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Assistant Front Office Manager

Marriott International, Inc -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
6 days ago

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26084520
Job CategoryRooms & Guest Services Operations
LocationPrestige Shantiniketan, Bengaluru, Karnataka, India, 560048
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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front office assistant jobs in sadashivanagar bengaluru karnataka

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